Dell Latitude CPi A-Series User Manual page 153

Online communications center — Tool for submitting requests for both technical and nontechnical information on Dell products.
Avoid telephone delays by receiving an e-mail response to your request for information if your computer is not functioning
properly or if you have questions regarding your computer's hardware or operation.
Dell can be accessed electronically using the following addresses:
World Wide Web
http://www.dell.com/
http://www.dell.com/intl/apcc/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user: anonymous
Electronic Support Service
support@us.dell.com
apsupport@dell.com (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
Electronic Quote Service
sales@dell.com
apmarketing@dell.com (for Asian/Pacific countries only)
Electronic Information Service
info@dell.com
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell
customers.
When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even
interrupt an AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to
continue your session where you ended it.
The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical
support service. For the telephone number to call, refer to
TechFax Service
Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell
TechFax line toll-free for all kinds of technical information.
Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes
to the fax number you designate. For the TechFax telephone number to call, refer to
TechConnect BBS
Use your modem to access Dell's TechConnect bulletin board service (BBS) 24 hours a day, seven days a week. The service is
menu-driven and fully interactive. The protocol parameters for the BBS are 1200 to 19.2K baud, 8 data bits, no parity, 1 stop bit.
Automated Order-Status System
, and use your e-mail address as your password.
Dell Contact Numbers.
Dell Contact Numbers.