Dell Latitude CPi A-Series User Manual page 110

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Running the Dell Diagnostics: Dell

System User's Guide

Overview | Features of the Dell Diagnostics | When to Use the Dell Diagnostics | Before You Start Testing |

Starting the Dell Diagnostics | How to Use the Dell Diagnostics | Confirming the System Configuration

Diskette Drives Test Group | Hard-Disk Drives (Non-SCSI) Test Group | IDE CD-ROM Drives Test Group |

Serial/Infrared Ports Test Group | Parallel Ports Test Group | SCSI Devices Test Group | Network Interface

Test Group | Audio Test Group | Other Test Group

Overview

Unlike many diagnostic programs, the Dell Diagnostics helps you check the computer's hardware without any

additional equipment and without destroying any data. By using the Dell Diagnostics, you can have

confidence in the computer's operation. If you find a problem you cannot solve by yourself, the diagnostic

tests can provide you with important information you will need when talking to Dell's service and support

personnel.

CAUTION: Use the Dell Diagnostics to test only your Dell computer. Using this program with

other computers may cause incorrect computer responses or result in misleading error

messages.

NOTE: If the computer does not boot, call Dell for technical assistance. See

instructions.

Features of the Dell Diagnostics

To troubleshoot components or devices, run the appropriate test (test group or subtest) in the diagnostics on

your Dell Diagnostics Diskette. The diagnostics program exercises the functional components and devices of

the computer more vigorously and thoroughly than they are exercised during normal operation.

The Dell Diagnostics provides a series of menus and options from which you choose particular test groups or

subtests. Each diagnostic test group or subtest allows you to control important testing parameters. You can

also control the sequence in which the tests are run. The diagnostic test groups or subtests also have these

helpful features:

Options that let you run tests individually or collectively

An option that allows you to choose the number of times a test group or subtest is repeated

The ability to display test results, print them, or save them in a file

Options to suspend testing when an adjustable error limit is reached

A menu option called About that briefly describes each test and its parameters

Status messages that inform you whether test groups or subtests were completed successfully

Error messages that appear if any problems are detected

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CPi A-Series

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