How Do I Find Out How Many Users Are Connected To My Mobile Hotspot's Wifi Networks; What Do I Do If The No Signal Icon Displays; Why Can't My Device Access The Mobile Hotspot Web Page When Connected To A Vpn; Why Can't My Mobile Hotspot Connect To A Computer Running Windows Vista - NETGEAR AirCard 810 Mobile Hotspot User Manual

The home screen displays.
How do I find out how many users are connected to my
mobile hotspot's WiFi networks?
The number next to the WiFi button on the mobile hotspot's LCD screen is the number of
users (or devices) connected to your WiFi network. A list of connected devices appears in the
mobile hotspot web page. For more information about the devices or users connected to your
network, see View Connected Users

What do I do if the No Signal icon displays?

If the No Signal icon (
coverage area.
Why can't my device access the mobile hotspot web page
when connected to a VPN?
If you are using your mobile hotspot while connected to a VPN, you might not be able to
access the mobile hotspot web page using http://netgear.aircard.
To directly access the mobile hotspot web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
Why can't my mobile hotspot connect to a computer
running Windows Vista?
A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an
IP address from certain routers. More information and a fix are available at
http://support.microsoft.com/kb/928233,
knowledge base article 928233.
What do I do if my mobile hotspot doesn't connect to
my service provider's network?
If your mobile hotspot does not connect to your service provider's mobile broadband network,
try the following suggestions:
• Make sure that your micro SIM account is active. To check micro SIM status, contact your
Internet service provider.
• If you use a prepaid micro SIM card, make sure that the account balance is positive.
• If your mobile hotspot still does not connect, you might need to create or update the
default connection profile.
AirCard 810S Mobile Hotspot
on page 41.
) displays, make sure that you are in your network service provider's
or visit the Microsoft support website and search for
Frequently Asked Questions
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