Related Manuals for NETGEAR AirCard 815S
Summary of Contents for NETGEAR AirCard 815S
- Page 1 AirCard 815S Mobile Hotspot Us e r Manual March 2016 202-11595-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Page 3: Table Of Contents
Security Credentials ..........14 NETGEAR AirCard App for Smartphones and Tablets..... . 15 Connect to the Mobile Hotspot With Tethering . - Page 4 AirCard 815S Mobile Hotspot Add a WPS-Enabled Device......... 28 Manage Wi-Fi.
- Page 5 AirCard 815S Mobile Hotspot View Details About Your Device From the Mobile Hotspot Web Page ..67 Back Up and Restore Mobile Hotspot Settings ......68 Back Up Mobile Hotspot Settings.
- Page 6 AirCard 815S Mobile Hotspot Chapter 6 Troubleshooting View Alerts ............90 SIM Not Installed.
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Page 7: Chapter 1 Get Started
Replace a SIM Card • LCD Touch Screen Home • Connect to the Internet • Security Credentials • NETGEAR AirCard App for Smartphones and Tablets • Connect to the Mobile Hotspot With Tethering • BatteryBoost a Smartphone • Optional External Antennas •... -
Page 8: Meet Your Mobile Hotspot
AirCard 815S Mobile Hotspot Meet Your Mobile Hotspot Before you connect your mobile hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors. Power/Wake device Status LED Home LCD screen (touch scren) Back External accessory External accessory connector connector... -
Page 9: Status Led
AirCard 815S Mobile Hotspot Status LED The status LED indicates data connection status: • Blue, slow blink. The mobile hotspot is ready. • Blue, double-blink. The mobile hotspot is transferring data. • Amber, slow blink. The mobile hotspot is not connected to the network. -
Page 10: Recharge The Battery
AirCard 815S Mobile Hotspot Install the back cover. Firmly close the back cover and accessory ports to ensure the device is water resistant and dust proof. Press the Power button to power on the mobile hotspot. Recharge the Battery Your battery comes partially charged. -
Page 11: Replace A Sim Card
AirCard 815S Mobile Hotspot Replace a SIM Card The mobile hotspot comes with a preinstalled SIM card. This step is optional for initial setup. To replace a SIM card: Remove the back cover. Remove the battery. Slide out the SIM card. -
Page 12: Lcd Touch Screen Home
AirCard 815S Mobile Hotspot Insert the battery. Gold pins Install the back cover. LCD Touch Screen Home You can use the LCD touch screen icons and buttons to view the mobile hotspot’s status, configure Wi-Fi settings, view data usage details, and view system alerts. -
Page 13: Connect To The Internet
AirCard 815S Mobile Hotspot Table 1. Buttons and icons Buttons and Description Icons Signal strength This indicates the strength of the mobile broadband network signal. Network type Your 4G LTE wireless device displays one of the following network indicators to let you know which wireless network you are connected to. -
Page 14: Security Credentials
AirCard 815S Mobile Hotspot Tap the lock screen. On your laptop or Wi-Fi device, open your Wi-Fi network connection manager. Connect your device to the hotspot with the Wi-Fi name and password. Your Wi-Fi network name is different from this example. -
Page 15: Netgear Aircard App For Smartphones And Tablets
Hotspot Web Page Login Settings on page 45. NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR AirCard. -
Page 16: Batteryboost A Smartphone
AirCard 815S Mobile Hotspot The mobile hotspot automatically powers on. After the driver is installed, you can visit the mobile hotspot web page to customize your Log In to Your Mobile mobile hotspot’s advanced settings. This is an optional step. See Hotspot Web Page on page 17. -
Page 17: Optional External Antennas
AirCard 815S Mobile Hotspot Optional External Antennas Using an external antenna might be recommended in areas of lower coverage to improve your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert the connectors carefully to avoid damage to your device. - Page 18 AirCard 815S Mobile Hotspot The default password is attadmin. The password is case-sensitive. Get Started...
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Page 19: Chapter 2 Use Your Mobile Hotspot
Use Your Mobile Hotspot This chapter explains how to use your mobile hotspot. The chapter covers the following topics: View Data Usage • View Alerts • Manage Your Broadband Network Connection • Connect to Wi-Fi • Manage Wi-Fi • Manage Wi-Fi Security •... -
Page 20: View Data Usage
AirCard 815S Mobile Hotspot View Data Usage You can view an estimate of your data usage on the touch screen and on the mobile hotspot web page. The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session. -
Page 21: View Messages
AirCard 815S Mobile Hotspot The mobile hotspot web page displays the data usage for the current billing cycle and for the current broadband session. Data usage View Messages You can view messages from the mobile hotspot or the mobile hotspot web page. -
Page 22: Delete A Message From The Mobile Hotspot
AirCard 815S Mobile Hotspot A list of messages displays, showing the first portion of the text. Click a message to read the full text. Delete a Message From the Mobile Hotspot To delete a message from the mobile hotspot: To wake the device, press the Power button. -
Page 23: View Alerts
AirCard 815S Mobile Hotspot View Alerts Your mobile hotspot displays alerts to advise you of device status changes. When there are outstanding alerts, an alert icon displays on the lock screen. When you bypass the lock screen, any outstanding alert is displayed. You must read each alert before the home screen displays. -
Page 24: View Mobile Broadband Network Status From The Mobile Hotspot
AirCard 815S Mobile Hotspot View Mobile Broadband Network Status From the Mobile Hotspot To view network status from the mobile hotspot: To wake the device, press the Power button. Tap the Home ( ) button. The home page displays. -
Page 25: Turn Domestic Data On And Off From The Mobile Hotspot
AirCard 815S Mobile Hotspot Turn Domestic Data On and Off From the Mobile Hotspot To turn domestic data on and off from the mobile hotspot: To wake the device, press the Power button. Tap the Home ( ) button. -
Page 26: Turn International Roaming On And Off From The Mobile Hotspot
AirCard 815S Mobile Hotspot Select Settings > Mobile Broadband > Preferences. Click the Domestic Data button. The Save and Cancel buttons display at the bottom of the page. Click the Save button. Your settings are saved. Turn International Roaming On and Off From the Mobile... -
Page 27: Web Page
AirCard 815S Mobile Hotspot The International Roaming screen displays. Tap the International Roaming button. Your settings are saved. Turn International Roaming On and Off From the Mobile Hotspot Web Page Before you turn on international roaming, make sure that you are aware of any extra charges for data that you might incur. -
Page 28: Connect To Wi-Fi
AirCard 815S Mobile Hotspot Connect to Wi-Fi You can connect up to 15 Wi-Fi devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your mobile hotspot network. For information about setting connections for main Wi-Fi and guest Wi-Fi networks, View Mobile Broadband Network Status From the Mobile Hotspot on page 24. - Page 29 AirCard 815S Mobile Hotspot Tap the WPS button. The WPS screen displays. To view both WPS buttons if you use a guest network, scroll down. The screen displays the WPS for Main Wi-Fi button and the WPS for Guest Wi-Fi button.
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Page 30: Manage Wi-Fi
AirCard 815S Mobile Hotspot Click the WPS button for either the main Wi-Fi or guest Wi-Fi network (if available). Click the button for the WPS method that you want to use: • WPS button pairing. If the device that you want to connect includes a WPS key, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS key. -
Page 31: Turn On 5 Ghz Wi-Fi From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Tap the Wi-Fi button. Tap the Band button. The Wi-Fi Band screen displays. Tap the 5 GHz radio button. A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss. Tap the OK button. -
Page 32: Turn On Dual-Band Wi-Fi From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Select 5GHz Only. The Save and Cancel buttons display at the bottom of the page. Click the Save button. A message displays telling you that to save this change, your device must restart Wi-Fi connections. Click the Save button. -
Page 33: Specify Wi-Fi Settings From The Mobile Hotspot
AirCard 815S Mobile Hotspot Click the Save button. Your settings are saved. Specify Wi-Fi Settings From the Mobile Hotspot To specify the Wi-Fi settings from the mobile hotspot: To wake the device, press the Power button. Tap the Home ( ) button. -
Page 34: Change Wi-Fi Settings From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss. e. Tap the OK button. Your settings are saved. To power down the Wi-Fi radio after a set period of inactivity, do the following: a. - Page 35 AirCard 815S Mobile Hotspot Click the Wi-Fi network to select it. To change the maximum number of devices that can connect to the Wi-Fi network: a. In the Max Connected Devices menu, select a number. b. Click the arrow buttons to change the numbers in the Main Wi-Fi and Guest Wi-Fi fields.
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Page 36: Turn Guest Wi-Fi On And Off
AirCard 815S Mobile Hotspot A message displays to tell you that changing the Wi-Fi info will temporarily cause connectivity loss. Click the OK button. Your settings are saved. Turn Guest Wi-Fi On and Off Guest Wi-Fi lets temporary visitors access your Wi-Fi mobile hotspot without having to share your main Wi-Fi password. - Page 37 AirCard 815S Mobile Hotspot Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page To enable guest Wi-Fi from the mobile hotspot web page: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.
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Page 38: Set The Guest Wi-Fi With A Timer
AirCard 815S Mobile Hotspot Click the Save button. A message displays telling you that to save this change, your device must restart Wi-Fi connections. Click the Save button. Your settings are saved. Set the Guest Wi-Fi With a Timer For information about how to set up a guest timer, see on page 38. -
Page 39: Manage Wi-Fi Security
AirCard 815S Mobile Hotspot Manage Wi-Fi Security Note: When you change the Wi-Fi settings, the mobile hotspot resets. Any devices connected to the mobile hotspot are disconnected when the mobile hotspot resets. Change Wi-Fi Network Names and Passwords The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices. - Page 40 AirCard 815S Mobile Hotspot Tap the OK button. Enter the new Wi-Fi name and password. You can tap the x button to clear your entry. Tap the Done button. Your settings are saved. Change Wi-Fi Network Names and Passwords From the Mobile Hotspot Web Page ...
- Page 41 AirCard 815S Mobile Hotspot Select Wi-Fi > Connect. Click the Edit button for the main Wi-Fi or for the guest Wi-Fi network. Change the Wi-Fi Name and Wi-Fi Password fields as desired. To create a new guest password each time you power on the mobile hotspot, select the Generate Passphrase check box.
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Page 42: Change Wi-Fi Encryption Settings
AirCard 815S Mobile Hotspot Change Wi-Fi Encryption Settings Security Credentials For information about Wi-Fi security, see on page 14. To change the type of security used for main and secondary or guest Wi-Fi: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. - Page 43 AirCard 815S Mobile Hotspot • WPA/WPA2. Strong security supported by most Wi-Fi devices. Use WPA2 Personal AES whenever possible. • None. Anyone can access your Wi-Fi network without a password and you are responsible for charges incurred. Best practice is not to select this option.
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Page 44: Chapter 3 Manage Security
Manage Security Manage Wi-Fi Security For information about Wi-Fi security settings, see on page 39. The chapter covers the following topics: Change the Mobile Hotspot Web Page Login Settings • Content Filter Levels • Block Access to Websites • Allow Access to Websites •... -
Page 45: Change The Mobile Hotspot Web Page Login Settings
AirCard 815S Mobile Hotspot Change the Mobile Hotspot Web Page Login Settings You can change the host name for the mobile hotspot web page. You can also change the password to access the mobile hotspot web page. To change the login settings for the mobile hotspot web page: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 46: Content Filter Levels
AirCard 815S Mobile Hotspot Content Filter Levels You can set up content filtering levels on the mobile hotspot with a free OpenDNS account. Content filters provide parental controls and phishing protection. Set Up Content Filtering To enable content filtering, you must log in to the mobile hotspot web page and be connected to the Internet. -
Page 47: Block Access To Websites
AirCard 815S Mobile Hotspot a. Click the Sign Up link. b. Complete the fields to create your OpenDNS account. c. Click the Sign Up button. If you already have an OpenDNS account, enter the user name and password. When prompted, select a Filter Level radio button. -
Page 48: Allow Access To Websites
AirCard 815S Mobile Hotspot Select Security > Content Filters > Website Filters. Select the Block List - block access to list of sites radio button. The page adjusts. Enter the website in the Site Name field and click the + button. -
Page 49: Block Or Unblock Connected Devices
AirCard 815S Mobile Hotspot Select Security > Content Filters > Website Filters. Select the Allow List - only allow access to specified sites radio button. The page adjusts. Enter the website in the Site Name field and click the + button. -
Page 50: View Connected Devices From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Tap the Devices button. The Connected Devices screen shows a list of connected devices. View Connected Devices From the Mobile Hotspot Web Page To view the connected devices from the mobile hotspot web page: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 51: Block A Device From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Tap the Home ( ) button. The home screen displays. Tap the Wi-Fi button. Tap the Devices button. The Wi-Fi Devices screen displays. Tap the device to block. There might be more than one page of connected devices. -
Page 52: Unblock A Device From The Mobile Hotspot
AirCard 815S Mobile Hotspot Unblock a Device From the Mobile Hotspot To unblock a device: To wake the device, press the Power button. Tap the Home ( ) button. The home screen displays. Tap the Wi-Fi button. Tap the Devices button. -
Page 53: View A List Of Blocked Devices From The Mobile Hotspot
AirCard 815S Mobile Hotspot The MAC Filter page displays. From the MAC Filter Mode menu, select Black list - Block all in list. The list of blocked devices displays. Click the x button next to the device. The device can access your network. -
Page 54: Set Up An Internet Access Schedule
AirCard 815S Mobile Hotspot The home page displays. Note: To view a list of connected devices, select Wi-Fi > Connect. Select Security > Access Controls. The Access Control page displays. From the MAC Filter Mode menu, select Block list. The list of blocked devices displays. -
Page 55: Manage The Mobile Hotspot Screen Passcode Lock
AirCard 815S Mobile Hotspot Click the Add Rule button. Enter a name for the rule and select the days and times when you want to allow connections to the mobile hotspot network. Click the Save button. Your settings are saved. -
Page 56: Set The Screen Passcode Lock From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Type the passcode again to confirm. Tap the OK button. Your settings are saved. To edit the passcode, tap the Edit (pencil) button on this screen and enter a different passcode. Set the Screen Passcode Lock From the Mobile Hotspot Web Page ... -
Page 57: Reset The Screen Passcode
AirCard 815S Mobile Hotspot Tap the Home ( ) button. The home screen displays. Tap the Security button. The Security screen displays. Tap the Screen Lock button. When prompted, enter the current passcode. The screen passcode is turned off. Remove the Screen Passcode From the Mobile Hotspot Web ... -
Page 58: Turn On Read-Only Mode From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot To reset the screen passcode lock from the mobile hotspot web page: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. Enter http://attwifmanager/. The mobile hotspot web page displays. -
Page 59: Activate Sim Security
AirCard 815S Mobile Hotspot The home page displays. Select Security > General. Select the Read-Only Mode button. The Save and Cancel buttons display at the bottom of the page. Click the Save button. Your settings are saved. Activate SIM Security You can create another level of security by establishing a PIN that you must enter before you can manage the network connection or view SMS messages. -
Page 60: Enable Port Forwarding
AirCard 815S Mobile Hotspot Enable Port Forwarding If your computer is hosting a server, you can enable port forwarding so that other users can access the server. With port forwarding, incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses. -
Page 61: Enable Port Filtering
AirCard 815S Mobile Hotspot Enable Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. To enable port filtering: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 62: Chapter 4 Maintain Your Mobile Hotspot
Maintain Your Mobile Hotspot The chapter covers the following topics: Extend Battery Life • View Details About Your Mobile Hotspot • Back Up and Restore Mobile Hotspot Settings • Configure Mobile Broadband • Enable DMZ • Set LAN Options • Update Mobile Hotspot Software and Firmware •... -
Page 63: Extend Battery Life
AirCard 815S Mobile Hotspot Extend Battery Life The mobile hotspot, by default, is configured to optimize battery life. The following factors affect battery life: • Screen brightness. • Standby time. • Data throughput. • Mobile broadband signal strength (the better the signal, the longer the battery life). -
Page 64: Adjust Display Settings To Increase Battery Life
AirCard 815S Mobile Hotspot Adjust Display Settings to Increase Battery Life Dim the screen to reduce the LCD screen’s brightness level. Set the screen time-out to a shorter period to reduce the amount of time the mobile hotspot waits without the LCD screen being touched before the screen turns blank. -
Page 65: Turn Off Wi-Fi When The Hotspot Is Tethered
AirCard 815S Mobile Hotspot Select Settings > General > Device. Adjust any of these settings: • Display Brightness . From the menu, select the display brightness level. • Display Timeout . From the menu, select a shorter time period. Click the Save button. -
Page 66: View Details About Your Mobile Hotspot
AirCard 815S Mobile Hotspot Turn Off Wi-Fi During Tethering From the Mobile Hotspot To enable USB tethering from the mobile hotspot: To wake the device, press the Power button. Tap Home ( ) button. The home screen displays. Tap the > button and then tap the Settings button. -
Page 67: View Details About Your Device From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Tap the > button and then tap the Settings button. Tap the About button. The About screen displays. View Details About Your Device From the Mobile Hotspot Web Page To view details about your device from the mobile hotspot web page: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 68: Back Up And Restore Mobile Hotspot Settings
AirCard 815S Mobile Hotspot Select Settings > About. Back Up and Restore Mobile Hotspot Settings You can back up and restore mobile hotspot settings. Backing up and restoring are useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings. -
Page 69: Restore Mobile Hotspot Settings
AirCard 815S Mobile Hotspot The home page displays. Select Settings > General > Software and Reset. Click the Export button. By default, the file (export.cfg) is saved to your Downloads folder. Restore Mobile Hotspot Settings To restore mobile hotspot settings: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 70: Configure Mobile Broadband
AirCard 815S Mobile Hotspot Select Settings > General > Software and Reset. Click the Choose File button. Navigate to the location where the export.cfg file is stored and select it. By default, mobile hotspot setting files are saved to your Downloads folder. - Page 71 AirCard 815S Mobile Hotspot Note: This feature is available to Windows computer users. If you are a Mac user, do not enable this option because you will be unable to access your device. To enable IP pass-through mode: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser.
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Page 72: Enable Vpn Pass-Through
AirCard 815S Mobile Hotspot Enable VPN Pass-Through To connect to a corporate network using VPN, you must first enable VPN connections (pass-through). To enable VPN pass-through: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 73: Configure Apn Details
AirCard 815S Mobile Hotspot Configure APN Details Your mobile hotspot comes preconfigured with the access point name (APN) for your network service provider. The mobile hotspot checks the APN to determine the type of network connection to establish. Add an APN for Another Network ... - Page 74 AirCard 815S Mobile Hotspot Change the PDP (data protocol), if necessary: • IPV4 • IPV6 • IPV4V6 Change the PDP roaming protocol, if necessary: • None • IPV4 • IPV6 • IPV4V6 Note: PDP roaming protocol is the IP protocol used while you are roaming (for example when you are traveling and the roaming network does not support IPv6).
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Page 75: Enable Dmz
AirCard 815S Mobile Hotspot Remove an APN Entry To remove an APN entry: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. Enter http://attwifmanager/. The mobile hotspot web page displays. Enter the administrator login password. -
Page 76: Set Lan Options
AirCard 815S Mobile Hotspot The Router Basic page displays. Scroll down to display the DMZ section. Select the DMZ Enabled On radio button. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. -
Page 77: Update Mobile Hotspot Software And Firmware
AirCard 815S Mobile Hotspot Select Settings > Router > Basic. In the LAN section, enter the appropriate details. If the DHCP server is enabled, it automatically assigns an IP address to each device on the network and manages its configuration information. -
Page 78: Check For Software Updates From The Mobile Hotspot
AirCard 815S Mobile Hotspot Open the alert. The alert message displays. Click the Download button. When the download completes, the mobile hotspot displays an alert with an Install now button. Tap the Install now button. After the update install completes, the mobile hotspot reboots. -
Page 79: Turn Tethering On And Off From The Mobile Hotspot
AirCard 815S Mobile Hotspot The mobile hotspot web page displays. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The home page displays. Select Settings > General > Software and Reset. If the Check for update button displays, click it to see if a new update is available. - Page 80 AirCard 815S Mobile Hotspot Tap the > button and then tap the Settings button. Tap the Tethering button. The USB Tethering screen displays. Tap the USB Tethering button. A message displays telling you that for you to save these settings, your device must restart.
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Page 81: Chapter 5 Frequently Asked Questions
Frequently Asked Questions This chapter provides answers to possible questions about your mobile hotspot: Questions About Connecting and Disconnecting Devices and Accessing the Internet • Questions About the Mobile Hotspot Web Page • General Questions •... -
Page 82: Questions About Connecting And Disconnecting Devices And Accessing The Internet
AirCard 815S Mobile Hotspot Questions About Connecting and Disconnecting Devices and Accessing the Internet Review these topics for answers to questions about connecting and disconnecting devices and accessing the Internet. What do I do if I can’t connect a device to the mobile hotspot? -
Page 83: How Do I Find Out How Many Devices Are Connected To My Mobile Hotspot's Wi-Fi Networks
AirCard 815S Mobile Hotspot To log in as an administrator: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. Enter http://attwifmanager/. The mobile hotspot web page displays. Enter the password in the Sign In field. -
Page 84: What Do I Do If My Mobile Hotspot Doesn't Connect To My Service Provider's Network
AirCard 815S Mobile Hotspot What do I do if my mobile hotspot doesn’t connect to my service provider’s network? If your mobile hotspot does not connect to your service provider’s mobile broadband network, try the following suggestions: • Make sure that your micro SIM account is active. To check micro SIM status, contact your wireless service provider. -
Page 85: What Do I Do If I Forget My Attadmin Login Password
AirCard 815S Mobile Hotspot Enter http://attwifmanager/. The mobile hotspot web page displays. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The mobile hotspot web page displays. What do I do if I forget my attadmin login password? The default attadmin login password is attadmin, and the mobile hotspot web page URL is http://attwifmanager/. -
Page 86: Why Is The Download Or Upload Speed Slow
AirCard 815S Mobile Hotspot Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile hotspot Wi-Fi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G). -
Page 87: How Do I Find A Device's Mac Address
AirCard 815S Mobile Hotspot To find the IP address on a Mac OS X device: From the Apple menu, select System Preferences > Network. Select the Wi-Fi adapter. The IP address is displayed in the right pane. To find the IP address on devices running other operating systems: Refer to the user documentation for your operating system or computer. -
Page 88: What Do I Do If The Wi-Fi Network Name Doesn't Appear In The List Of Networks
AirCard 815S Mobile Hotspot To find the MAC address on a Mac OS X device: From the Apple menu, select System Preferences > Network. Select the Wi-Fi adapter that is connecting to the routing hardware. Select Advanced. Select Ethernet. -
Page 89: Chapter 6 Troubleshooting
Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics: View Alerts • Reset the Mobile Hotspot •... -
Page 90: View Alerts
AirCard 815S Mobile Hotspot View Alerts View Alerts Your mobile hotspot displays alerts to advise you of device status changes. See on page 23. SIM Not Installed Ensure that the micro SIM card is installed correctly. The mobile hotspot comes with a Replace a SIM Card preinstalled SIM. -
Page 91: Connection Alerts
AirCard 815S Mobile Hotspot Move the device to an area where the temperature is more suitable and, if the mobile hotspot is too warm, make sure that the area is well ventilated and air can circulate around the device. Note: The battery might not recharge if the mobile hotspot is outside the operating temperature range. - Page 92 AirCard 815S Mobile Hotspot Table 2. Connection alerts (continued) Alert Description Syntactical errors in packet filters Connection error Invalid transaction identifier value Semantically incorrect message Invalid mandatory information Message type nonexistent or not implemented Message type not compatible with the protocol state...
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Page 93: Reset The Mobile Hotspot
AirCard 815S Mobile Hotspot Reset the Mobile Hotspot You can reset the mobile hotspot to the factory settings. This is useful if you forgot your attadmin login password for the mobile hotspot web page. If you reset the mobile hotspot, all of your customizations are lost. If you want to keep them, Back Up and Restore save them before doing the reset and restore them afterward. -
Page 94: Reset The Mobile Hotspot From The Mobile Hotspot Web Page
AirCard 815S Mobile Hotspot Reset the Mobile Hotspot From the Mobile Hotspot Web Page To reset the mobile hotspot to its factory settings: From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. -
Page 95: Appendix A Specifications
Specifications This appendix covers the following topics: Mechanical Specifications • Environmental Specifications •... -
Page 96: Mechanical Specifications
AirCard 815S Mobile Hotspot Mechanical Specifications Table 3. Physical dimensions Parameter Dimension Weight 132 g (4.66 oz) Length 112 mm (4.41 in.) Width 69 mm (2.7 in.) Thickness 15 mm (.59 in.) Environmental Specifications Table 4. Recommended operating and storage temperatures... -
Page 97: Appendix B Tips And Safety Guidelines For Lithium-Ion Batteries
Tips and Safety Guidelines for Lithium-Ion Batteries Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). •... -
Page 98: Appropriate Batteries And Chargers
Appropriate Batteries and Chargers • Use only approved batteries in the device. Only purchase products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, may sell incompatible or even counterfeit batteries and chargers.