Related Manuals for NETGEAR AirCard 810 Mobile Hotspot
Summary of Contents for NETGEAR AirCard 810 Mobile Hotspot
- Page 1 AirCard 810 Mobile Hotspot Us e r Manual March 2016 202-11640-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
-
Page 3: Table Of Contents
Install Drivers for Tethered Mode ........20 NETGEAR AirCard App for Smartphones and Tablets..... . 22 Chapter 2 Use Your Mobile Hotspot View Data Usage . - Page 4 AirCard 810 Mobile Hotspot View Alerts ............46 Extend Battery Life .
- Page 5 AirCard 810 Mobile Hotspot What do I do if I can’t access the Internet?......98 How do I disconnect from the mobile broadband network? .
- Page 6 AirCard 810 Mobile Hotspot Appendix A Specifications Mechanical Specifications ......... . . 117 Environmental Specifications.
-
Page 7: Chapter 1 Get Started
Get Started This chapter provides an overview of AirCard 810 Mobile Hotspot features, and instructions for how to set up your mobile hotspot and connect to the Internet. The chapter covers the following topics: • Know Your Device • Set Up Your Mobile Hotspot •... -
Page 8: Know Your Device
The device’s touch screen. See Touch Screen on page 9. • The mobile hotspot’s web page. See Mobile Hotspot Web Pages on page 19. • A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 22. Get Started... -
Page 9: Power Button
AirCard 810 Mobile Hotspot Power Button Use the Power button to wake the mobile hotspot and to power the device on and off. Table 1. Power button usage Desired Result Action Turn on the mobile hotspot. Press and hold the Power button for three seconds. -
Page 10: Touch Screen Elements
AirCard 810 Mobile Hotspot Note: Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. - Page 11 AirCard 810 Mobile Hotspot Table 3. Touch screen icons (continued) Icon Indicates Network indicator. These icons show the type of cellular network: • 4G+. An LTE advanced network is available. • 4G. An LTE network is available. • H+. DC-HSPA+, HSPA+, and dual-carrier networks are available.
-
Page 12: Accessories
AirCard 810 Mobile Hotspot Table 3. Touch screen icons (continued) Icon Indicates Messages button. Displays the number of unread messages from the Internet service provider. Settings button. To display the Settings screen, tap the Settings button. Accessories The following accessories are included with your mobile hotspot: •... -
Page 13: Power Sources
AirCard 810 Mobile Hotspot Insert the connector carefully to avoid damage to your device. Figure 3. External antennas with TS-9 connectors Power Sources Your mobile hotspot can receive power from any of the following sources: • Rechargeable battery included with the mobile hotspot... -
Page 14: Set Up Your Mobile Hotspot
AirCard 810 Mobile Hotspot To start the jump boost of another device from the touch screen: Plug the jump boost cable into your mobile hotspot. Plug the device that you want to charge into the other end of the jump boost cable. -
Page 15: Install The Battery
AirCard 810 Mobile Hotspot Reinsert the battery. Replace the cover. Install the Battery To install the battery: Remove the mobile hotspot back cover by lifting at the notch on either corner of the device. Get Started... -
Page 16: Power On Your Mobile Hotspot And Select A Language
AirCard 810 Mobile Hotspot Make sure that the micro SIM card is already installed. For more information, see Insert the Micro SIM Card on page 14. Micro SIM card Insert the battery as shown. Battery Gold-colored contacts Ensure that the gold-colored contacts on the battery line up with the gold contacts on the device. -
Page 17: Create A Mobile Connection
AirCard 810 Mobile Hotspot Press the Power button to select the language. You can change the language again later from the mobile hotspot web page. Create a Mobile Connection Your mobile hotspot comes preconfigured with the access point name (APN) for your network service provider. -
Page 18: Connect To Your Mobile Hotspot
AirCard 810 Mobile Hotspot If no APNs in the list are appropriate, set up an APN: a. Tap the +Add button. b. Enter the APN details. Contact your network service provider for information about these specific details. c. Tap the Save button. -
Page 19: Mobile Hotspot Web Pages
AirCard 810 Mobile Hotspot Note: Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 20: Security Passwords
AirCard 810 Mobile Hotspot Security Passwords Three passwords are associated with the mobile hotspot: • WiFi password . Use this to connect your computer or other WiFi device to your mobile hotspot network. This character string is unique to your device. It displays on the main mobile hotspot touch screen. - Page 21 AirCard 810 Mobile Hotspot Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. ...
-
Page 22: Netgear Aircard App For Smartphones And Tablets
NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR AirCard. To manage all mobile hotspot settings, visit the mobile hotspot web page at http://netgear.aircard. -
Page 23: Chapter 2 Use Your Mobile Hotspot
Use Your Mobile Hotspot This chapter explains how to use your mobile hotspot. The chapter covers the following topics: • View Data Usage • SMS Messages • Offload Your Mobile Internet Connection • Manage WiFi • Set Mobile Broadband Options •... -
Page 24: View Data Usage
AirCard 810 Mobile Hotspot View Data Usage You can view an estimate of your data usage on the mobile hotspot web page and on the mobile hotspot touch screen. The plan data counter resets automatically when the next billing cycle starts, and the session data counter resets automatically for each session. -
Page 25: Sms Messages
AirCard 810 Mobile Hotspot The mobile hotspot web page displays the data usage for the current billing cycle and for the current broadband session. SMS Messages You can view, delete, and compose SMS messages. View SMS Messages You can view messages from the mobile hotspot or the mobile hotspot web page. -
Page 26: Delete Sms Messages
AirCard 810 Mobile Hotspot Tap the message to read the full text. If you are logged in as an administrator, the Messages option on the side menu indicates unread network messages. You can view SMS messages from your network service provider on the mobile hotspot web page. -
Page 27: Compose An Sms Message
AirCard 810 Mobile Hotspot The message is deleted. To delete a message from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings >... -
Page 28: Offload Your Mobile Internet Connection
AirCard 810 Mobile Hotspot Tap the Send button. Your message is sent. Offload Your Mobile Internet Connection Use the WiFi offload feature to transfer the mobile hotspot’s Internet connection from mobile broadband to another WiFi source such as an access point in your office or a coffee house. -
Page 29: Manage Wifi
AirCard 810 Mobile Hotspot Manage WiFi Advanced users can set up the WiFi radio of the mobile hotspot to meet their WiFi needs by customizing settings on the mobile hotspot web page. On the mobile hotspot web page, the following WiFi profiles are available: •... - Page 30 AirCard 810 Mobile Hotspot Note: Whenever you change WiFi settings, any devices connected to the mobile hotspot are disconnected and might need to be reconnected. To specify the WiFi settings from the touch screen: To wake the device, press the Power button.
- Page 31 AirCard 810 Mobile Hotspot Your settings are saved. To set the WiFi range, tap the Wi-Fi Range > button. Tap the radio button for the selection that you want. Your settings are saved. To power down the WiFi radio after a set period of inactivity, tap the Wi-Fi Standby > button.
- Page 32 AirCard 810 Mobile Hotspot Select WiFi > Options. In the WiFi Profiles menu, select a predefined profile or select Custom Setup to choose your own options. Use Your Mobile Hotspot...
- Page 33 AirCard 810 Mobile Hotspot The Options page that displays depends on the WiFi profile that is selected. To modify the displayed profile (even if you selected a predefined profile), use the following options: • Secondary WiFi. Select the Enable secondary WiFi network check box to use a secondary WiFi network.
-
Page 34: Connect To Wifi From A Wifi Device
AirCard 810 Mobile Hotspot Connect to WiFi From a WiFi Device You can connect up to 15 WiFi devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your mobile hotspot network. For information about setting connections for main WiFi and guest WiFi networks, Set the Maximum Number of Connected Devices on page 39. - Page 35 AirCard 810 Mobile Hotspot Tap the WPS button. Tap the Pair with Main Wi-Fi or Pair with Secondary Wi-Fi button. Within two minutes, press the WPS button on the WiFi device that you want to connect. Your mobile hotspot and the WiFi device communicate and establish the connection.
-
Page 36: Enable Guest Wifi
AirCard 810 Mobile Hotspot Select WiFi > Connect. Click the WPS button for either the main WiFi or secondary WiFi network (if available). Choose the WPS method that you want to use: • WPS button pairing. If the device that you want to connect includes a WPS button, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS button. - Page 37 AirCard 810 Mobile Hotspot Tap the Home ( ) button. Tap the WiFi button. Tap the Guest Wi-Fi button. Slide the OFF button to the ON position. To enable guest WiFi from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser.
- Page 38 AirCard 810 Mobile Hotspot Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. A login window opens.
-
Page 39: Enable 5 Ghz Wifi
AirCard 810 Mobile Hotspot Enable 5 GHz WiFi When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads. To enable 5 GHz WiFi from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch a web browser. - Page 40 AirCard 810 Mobile Hotspot Tap the WiFi button. Tap the Devices button. Tap the Max Wi-Fi Devices button. Slide the button to specify how you want the WiFi devices to be shared between the WiFi networks. Tap the Submit button.
-
Page 41: View Connected Users
AirCard 810 Mobile Hotspot Enter the administrator login password. The default password is password. The password is case-sensitive. The home page displays. Select WiFi > Options. The Options page displays. Scroll down to the bottom of the page. From the Max Wi-Fi menu, select the number of devices that are allowed to access your mobile hotspot. - Page 42 AirCard 810 Mobile Hotspot To view the connected devices from the touch screen: To wake the device, press the Power button. Tap the Home ( ) button. Tap the WiFi button. Tap the Devices button. If you notice a WiFi device that you do not recognize, you can block that device from connecting to your WiFi network.
-
Page 43: Set Mobile Broadband Options
AirCard 810 Mobile Hotspot The default password is password. The password is case-sensitive. A list of devices connected to the main WiFi and guest WiFi networks displays on the home page. If you notice a WiFi device that you do not recognize, you can block that device from connecting to your WiFi network. - Page 44 AirCard 810 Mobile Hotspot Tap the Settings button. Tap the Network button. To set the network mode, tap the Network Mode > button. Tap the radio button for the selection that you want. Your settings are saved. Tap x to close the confirmation message window.
- Page 45 AirCard 810 Mobile Hotspot Tap x to close the confirmation message window. To set auto-connect options from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1.
-
Page 46: View Alerts
AirCard 810 Mobile Hotspot Note: If SIM PIN security is enabled, you must enter the SIM PIN before the mobile hotspot can establish a connection. See Enable SIM Security on page 86. The Submit button displays after you change any of the displayed preferences. -
Page 47: Extend Battery Life
AirCard 810 Mobile Hotspot Enter the administrator login password. The default password is password. The password is case-sensitive. Active alerts display at the top of the home page. Follow the instructions in each alert to address the conditions that caused it to display. - Page 48 AirCard 810 Mobile Hotspot Tap the Home ( ) button. Tap the WiFi button. Tap the Options button. To disable the WiFi signal when you are on a USB tether, tap the WiFi Signal > button. Slide the ON button to the OFF position.
- Page 49 AirCard 810 Mobile Hotspot To set the WiFi range, tap the Wi-Fi Range > button. Tap the radio button for the selection that you want. Your settings are saved. Tap the x button. The Options page displays. To power down the WiFi radio after a set period of inactivity, tap the Wi-Fi Standby > button.
- Page 50 AirCard 810 Mobile Hotspot Scroll to the bottom of the page. Adjust any of these settings in the WiFi Options section: WiFi Range: Short range provides the smallest coverage. However, battery life is longer. Medium range provides moderate coverage and battery life.
-
Page 51: Adjust Display Settings To Increase Battery Life
AirCard 810 Mobile Hotspot Select Settings > General > Device. From the WiFi Standby menu, select a shorter time period. The shorter the time, the longer the battery life. The Submit button displays after you make a selection. Click the Submit button. - Page 52 AirCard 810 Mobile Hotspot Tap the Home ( ) button. Tap the Settings button. Tap the Display button. Tap the Display Brightness > button. Slide the button to select the display brightness that you want. Your settings are saved. Use Your Mobile Hotspot...
- Page 53 AirCard 810 Mobile Hotspot Tap the Back ( ) button. Tap the Display Timeout > button. Tap the radio button for the selection that you want. Your settings are saved. To adjust display settings to increase battery life from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser.
-
Page 54: Recharge The Battery
AirCard 810 Mobile Hotspot Select Settings > General > Device. Adjust any of these settings: • Display Brightness . From the menu, select a brightness level. • Timeout on Battery, Timeout on AC, Timeout on USB . From the menus, select shorter time periods. - Page 55 AirCard 810 Mobile Hotspot To recharge the battery from a wall socket: Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger (included).
-
Page 56: Usb Tethering
AirCard 810 Mobile Hotspot Note: The touch screen goes into sleep mode after a set time to extend battery life. To wake the touch screen, press and quickly release the Power button. USB Tethering Use USB tethering to connect to the Internet from supported computers with a USB cable and charge the mobile hotspot battery at the same time. -
Page 57: Enable Airplane Mode
AirCard 810 Mobile Hotspot Tap the Home ( ) button. Tap the Settings button. Tap the USB Tethering button. Slide the OFF button to the ON position. USB tethering is enabled. Enable Airplane Mode Turn on airplane mode if you want to use jump boost while on an airplane or in areas where WiFi is restricted. - Page 58 AirCard 810 Mobile Hotspot Tap the Home ( ) button. Tap the Settings button. Tap the Airplane Mode button. Slide the OFF button to the ON position. Airplane mode is enabled. To enable airplane mode from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser.
-
Page 59: View Details About Your Mobile Hotspot
AirCard 810 Mobile Hotspot The home page displays. Click the Jump Boost button. Click the Enable Airplane Mode button. Airplane mode is enabled. View Details About Your Mobile Hotspot You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity). - Page 60 AirCard 810 Mobile Hotspot To view details about your device from the touch screen: To wake the device, press the Power button. Tap the Home ( ) button. Tap the Settings button. Tap the More button. Tap the Device Information > button.
- Page 61 AirCard 810 Mobile Hotspot Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery.
-
Page 62: Update Mobile Hotspot Software And Firmware
AirCard 810 Mobile Hotspot Update Mobile Hotspot Software and Firmware The mobile hotspot automatically checks for new software or firmware updates once a week. If an update becomes available, the mobile hotspot displays an alert. You can also check for updates manually without receiving an alert. You can check from the touch screen, from the mobile hotspot web page, or using a file downloaded from the Internet. -
Page 63: Update Software From The Mobile Hotspot Web Page
AirCard 810 Mobile Hotspot Tap the Software Updates > button. Tap the Check for updates now button. If an update is available, tap the Start Download button. The update downloads. Tap the Update now button to install the update. Update Software From the Mobile Hotspot Web Page ... -
Page 64: Update Software Using A File From The Internet
AirCard 810 Mobile Hotspot Select Settings > General > Software and Reset. Click the Check for update button to see if a new update is available. If an update is available, click the Start Download button. The update downloads. Click the Update now button to install the update. - Page 65 AirCard 810 Mobile Hotspot The default password is password. The password is case-sensitive. The home page displays. Select Settings > General > Software and Reset. In the Software Update section, click the Browse button. Navigate to the location where the update file is stored and select it.
-
Page 66: Chapter 3 Manage Security
Manage Security For information about WiFi security settings, see Connect to WiFi From a WiFi Device page 34. This chapter covers the following topics: • Change the Mobile Hotspot Web Page Login Settings • Set Up Content Filter Levels • Block Access to Websites •... -
Page 67: Change The Mobile Hotspot Web Page Login Settings
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 68: Set Up Content Filter Levels
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 69: Block Access To Websites
AirCard 815S Mobile Hotspot Click the Content Filters button. If you do not own an OpenDNS account, do the following: a. Click the Sign Up link. b. Complete the fields to create your OpenDNS account. c. Click the Sign Up button. If you already own an OpenDNS account, enter the user name and password. - Page 70 From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery.
-
Page 71: Allow Access To Websites
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 72: Schedule Access To Websites
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 73: Block Or Unblock Connected Devices
AirCard 815S Mobile Hotspot A login window opens. Enter the administrator login password. The default password is password. The password is case-sensitive. The home page displays. Select Security > Content Filters > Schedule. Select the Schedule check box. Click the Add Rule button. Enter a rule name. -
Page 74: Block Connected Users
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 75: View Blocked Devices
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 76: Unblock A Device
Tap the Unblock button. The device can access your network. To unblock a device from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Manage Security... -
Page 77: Activate Sim Security
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 78: Enable Port Forwarding
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 79: Enable Port Filtering
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. - Page 80 AirCard 815S Mobile Hotspot Only one list at a time can be active, either a block list or an allow list. Identify the ports to filter. Enter a meaningful label that describes the application or service. Enter the port being used. Enter the communication protocol being used.
-
Page 81: Chapter 4 Advanced Settings
Advanced Settings This chapter provides information about how to configure various aspects of the mobile hotspot such as WiFi settings, WAN settings, router settings. The chapter covers the following topics: • Back Up and Restore Mobile Hotspot Settings • Manage WiFi Network Options •... -
Page 82: Back Up And Restore Mobile Hotspot Settings
AirCard 810 Mobile Hotspot Back Up and Restore Mobile Hotspot Settings You can back up and restore mobile hotspot settings. Backing up and restoring are useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings. - Page 83 AirCard 810 Mobile Hotspot To restore mobile hotspot settings: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings >...
-
Page 84: Manage Wifi Network Options
AirCard 810 Mobile Hotspot Manage WiFi Network Options You can set WiFi network options such as the RTS threshold and the fragmentation packet size on the mobile hotspot web page. You can also control which WiFi devices can access your network by adjusting MAC filtering parameters. - Page 85 AirCard 810 Mobile Hotspot We recommend setting the channel to Auto. The mobile hotspot chooses the channel that provides the least interference. • RTS Threshold. The smallest packet size (in bytes) used by the Request to Send/Clear to Send handshaking protocol.
-
Page 86: Enable Sim Security
AirCard 810 Mobile Hotspot Enable SIM Security Create another level of security by establishing a PIN that you must enter before you can manage the WWAN connection. To enable SIM security: From a computer or WiFi device that is connected to your network, launch an Internet browser. -
Page 87: View Wan Information
AirCard 810 Mobile Hotspot View WAN Information To view network information: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings >... -
Page 88: Enable Port Forwarding
AirCard 810 Mobile Hotspot Enable Port Forwarding If your computer is hosting a server, you can enable port forwarding so that other users can access the server. To enable port forwarding: From a computer or WiFi device that is connected to your network, launch an Internet browser. -
Page 89: Enable Port Filtering
AirCard 810 Mobile Hotspot The Submit button displays after you make a selection. Click the Submit button. Your settings are saved. Enable Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. -
Page 90: Enable Ip Pass-Through Mode
AirCard 810 Mobile Hotspot The Submit button displays after you make a selection. Click the Submit button. Your settings are saved. Enable IP Pass-Through Mode To turn off the mobile hotspot router functionality and assign the network IP address directly to the attached device, enable IP pass-through. -
Page 91: Enable Vpn Pass-Through
AirCard 810 Mobile Hotspot Enable VPN Pass-Through To connect to a corporate network using VPN, you must first enable VPN connections (pass-through). To enable VPN pass-through: From a computer or WiFi device that is connected to your network, launch an Internet browser. - Page 92 AirCard 810 Mobile Hotspot Enter the administrator login password. The default password is password. The password is case-sensitive. The home screen displays. Select Settings > Network > APN. Click the Add button. Enter the name of the network service provider and the APN that you obtained from it.
- Page 93 AirCard 810 Mobile Hotspot Click the + symbol next to the new APN entry. The entry is added to the table. To select the APN to use: From a computer or WiFi device that is connected to your network, launch an Internet browser.
-
Page 94: Enable Dmz
AirCard 810 Mobile Hotspot Select Settings > Network > APN. The APN screen displays. Click the Details button beside the APN entry. Click the Delete button. The APN is removed. Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. -
Page 95: Set Lan Options
AirCard 810 Mobile Hotspot Select Settings > Router > Basic. In the DMZ section, select the DMZ Enabled On radio button. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. - Page 96 AirCard 810 Mobile Hotspot Enter the administrator login password. The default password is password. The password is case-sensitive. The home screen displays. Select Settings > Router > Basic. The Basic page displays. In the LAN section, enter the appropriate details.
-
Page 97: Chapter 5 Frequently Asked Questions
Frequently Asked Questions This chapter provides answers to possible questions about your mobile hotspot: • Questions About Connecting and Disconnecting Devices and Accessing the Internet • Questions About the Mobile Hotspot Web Page • General Questions... -
Page 98: Questions About Connecting And Disconnecting
Disconnect From the Broadband Network From the Mobile Hotspot Web Page To disconnect from the network from the mobile hotspot web page: From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Frequently Asked Questions... -
Page 99: Why Doesn't The Connect Or Disconnect Button Appear On The Mobile Hotspot Web Page
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 100: How Do I Find Out How Many Users Are Connected To My Mobile Hotspot's Wifi Networks
If you are using your mobile hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://netgear.aircard. To directly access the mobile hotspot web page hosted on the device, enter the address http://192.168.1.1 in your browser. -
Page 101: Questions About The Mobile Hotspot Web Page
From a computer or WiFi device that is connected to your network, launch an Internet browser. Enter http://netgear.aircard or http://192.168.1.1. Your device might use a different web address. To get the web address for your device, tap Settings > More > Device Information > AC810S Manager or look at the label under the device battery. -
Page 102: What Do I Do If I Forget My Admin Login Password
What do I do if I forget my admin login password? The default admin login password is password, and the mobile hotspot web page URL is http://netgear.aircard. If you changed the admin login password and can’t remember the password that you created, you must reset the mobile hotspot back to factory defaults. -
Page 103: Why Is The Download Or Upload Speed Slow
AirCard 810S Mobile Hotspot Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile hotspot WiFi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G). -
Page 104: How Do I Find A Device's Mac Address
AirCard 810S Mobile Hotspot To find the IP address on a Mac OS X device: From the Apple menu, select System Preferences > Network. Select the WiFi adapter. The IP address is displayed in the right pane. To find the IP address on devices running other operating systems: Refer to the user documentation for your operating system or computer. -
Page 105: What Do I Do If The Wifi Network Name Doesn't Appear In The List Of Networks
AirCard 810S Mobile Hotspot To find the MAC address on a Mac OS X device: From the Apple menu, select System Preferences > Network. Select the WiFi adapter that is connecting to the routing hardware. Select Advanced. Select Ethernet. The Ethernet ID is displayed. -
Page 106: Chapter 6 Troubleshooting
Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics: • The WiFi network name does not appear in the list of networks • The No Signal icon displays on either the touch screen or the hotspot web page •... -
Page 107: The Wifi Network Name Does Not Appear In The List
If you are using your hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://netgear.aircard. To directly access the mobile hotspot web page hosted on the device, enter the address http://192.168.1.1 in your browser. -
Page 108: The Mobile Hotspot Does Not Connect To Your Service
AirCard 810 Mobile Hotspot The mobile hotspot does not connect to your service provider’s network If your hotspot does not connect to your service provider’s mobile broadband network, try the following suggestions: • Make sure that your micro SIM account is active. To check micro SIM status and activate the account, visit your Internet service provider website. -
Page 109: A Networking Error Displays And Wifi Offloading Is Disabled
AirCard 810 Mobile Hotspot A networking error displays and WiFi offloading is disabled If your WiFi offload setting is being automatically disabled and an error message about needing a unique IP range displays, to continue using the feature you must change your mobile hotspot IP and DHCP range to unique values. - Page 110 AirCard 810 Mobile Hotspot In the LAN section, in the IP address field, enter a new IP address. The default IP address is 192.168.1.1. The Submit button displays after you change the IP address. In the Netmask field, enter a new network mask.
-
Page 111: Reset The Mobile Hotspot
AirCard 810 Mobile Hotspot Reset the mobile hotspot You can reset the mobile hotspot to the factory settings. This is useful if you forgot your login password for the mobile hotspot web page. If you reset the mobile hotspot, all of your customizations are lost. If you want to keep them, save them before doing the reset and restore them afterward. -
Page 112: View Alerts
AirCard 810 Mobile Hotspot Tap the More button. Tap Factory Reset > button. Tap the Yes button. Tap the Begin Reset button. A factory reset takes about one minute. After the device resets, reconnect WiFi devices. View alerts Your mobile hotspot displays alerts to advise you of device status changes. -
Page 113: Sim Error - Check Sim
AirCard 810 Mobile Hotspot SIM Error — Check SIM Ensure that your network service provider’s micro SIM card is inserted in the mobile hotspot. If a problem still exists, contact customer service. The micro SIM card might be damaged and need replacing. -
Page 114: Connection Alerts
AirCard 810 Mobile Hotspot Connection Alerts Some connection alerts include instructions for resolving them. For other connection alerts, including those in the following table, contact customer service for assistance. Table 4. Connection alerts Alert Description Operator determined barring LLC or SNDCP failure... - Page 115 AirCard 810 Mobile Hotspot Table 4. Connection alerts (continued) Alert Description Message type not compatible with the protocol state Information element non existent or not implemented Conditional IE error Message not compatible with the protocol state Protocol error, unspecified Invalid Connection ID...
-
Page 116: Appendix A Specifications
Specifications This appendix covers the following topics: • Mechanical Specifications • Environmental Specifications • Supported RF Bands... -
Page 117: Mechanical Specifications
AirCard 810 Mobile Hotspot Mechanical Specifications Table 5. Physical dimensions Parameter Dimension Weight 136 g (4.5 oz) Length 110 mm (4.33 in.) Width 68 mm (2.7 in.) Thickness 15 mm (.57 in.) Environmental Specifications Table 6. Recommended operating and storage temperatures... - Page 118 AirCard 810 Mobile Hotspot Specifications...
-
Page 119: Appendix B Tips And Safety Guidelines For Lithium-Ion Batteries
Tips and Safety Guidelines for Lithium-Ion Batteries This appendix covers the following topics: • Battery Tips • General Battery Safety • Appropriate Batteries and Chargers • Battery Disposal... -
Page 120: Battery Tips
AirCard 810 Mobile Hotspot Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). -
Page 121: Appropriate Batteries And Chargers
Appropriate Batteries and Chargers • Use only approved batteries in the device. Only purchase products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, may sell incompatible or even counterfeit batteries and chargers.