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Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other mobile hotspot WiFi devices. Review the following possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check WiFi interference by powering the mobile hotspot off and on to find a better WiFi
channel.
•
Change the WiFi band from 2.4 GHz to 5 GHz.
•
If the network signal is low, consider using external antennas or use a cradle with built-in
high-gain antennas.
The LCD screen is not lit. How do I know if the mobile hotspot
is still powered on?
The LCD screen dims to save energy. The LED continues to blink slowly to indicate that the
mobile hotspot is still powered on. To wake the mobile hotspot, press and quickly release the
Power button.
How do I find my computer's IP address?
The steps for finding your computer's IP address depend on the operating system. If your
device runs an operating system not listed here, see the appropriate operating system
documentation.
To find the IP address on a Windows 7 , Windows Vista , or Windows XP device:
1.
Open the command prompt window:
a. Select Start > Run.
b. Enter cmd or command and click the OK button.
2.
At the command prompt, enter ipconfig and press Enter.
3.
Write down the IP address for the entry that relates to the WiFi network connection.
The IP address might be listed under IPv4 Address or something similar.
To find the IP address on a Windows 8 or newer device:
1.
In the Charms bar, click the Search button.
2.
Select Command Prompt.
3.
At the command prompt, enter ipconfig and press Enter.
4.
Write down the IP address for the entry that relates to the WiFi network connection.
The IP address might be listed under IPv4 Address or something similar.
AirCard 810S Mobile Hotspot
Frequently Asked Questions
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