NETGEAR N300 User Manual

NETGEAR N300 User Manual

N300 wireless router
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350 East Plumeria Drive
San Jose, CA 95134
USA
February 2013
202-11229-01
v1.0
N300 Wireless Router
WNR2000v4
User M anua l

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Summary of Contents for NETGEAR N300

  • Page 1 N300 Wireless Router WNR2000v4 User M anua l 350 East Plumeria Drive San Jose, CA 95134 February 2013 202-11229-01 v1.0...
  • Page 2: Revision History

    Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 N300 Wireless Router WNR2000v4 Chapter 4 genie Advanced Home Setup Wizard ..........40 WPS Wizard .
  • Page 5 N300 Wireless Router WNR2000v4 Port Forwarding to Permit External Host Communications ..88 How Port Forwarding Differs from Port Triggering ....89 Set Up Port Forwarding to Local Servers .
  • Page 6 N300 Wireless Router WNR2000v4 Troubleshoot a PPPoE Internet Connection..... 128 Changes Not Saved ......... 128 Wireless Connectivity .
  • Page 7: Hardware Setup

    Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
  • Page 8: Unpack Your Router

    Category 5e (Cat 5E) Ethernet cable • Installation guide If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels.
  • Page 9: Front Panel

    N300 Wireless Router WNR2000v4 Front Panel The router front panel has the following status LEDs and button: Power LED Internet LED Wireless LED LAN LEDs WPS button and LED Figure 2. Front panel Table 1. Front panel LED descriptions Description Power •...
  • Page 10: Back Panel

    N300 Wireless Router WNR2000v4 Table 1. Front panel LED descriptions (continued) Description • Solid green. Indicates that wireless security is enabled. • Blinking green. The router is attempting to use WPS to add a wireless device or computer to the wireless network.
  • Page 11: Label

    N300 Wireless Router WNR2000v4 Table 2. Back panel button, port, and connector descriptions (continued) Port or Button Description Internet port Ethernet port for connecting the router to a cable broadband modem or DSL broadband modem. The Internet port is also referred to as the WAN port.
  • Page 12 N300 Wireless Router WNR2000v4  To prepare your router for installation: Carefully peel off the protective film covering both sides of your router. Remove the protective film covering the front panel of the router. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
  • Page 13: Cable Your Router

    Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert the Ethernet cable into your modem and into the Internet port of the router.
  • Page 14: Verify The Cabling

    N300 Wireless Router WNR2000v4 Locate the cable you removed from the modem in Step 3. Securely insert that cable into a LAN port on the router such as LAN port 4. Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence: First, power on the modem.
  • Page 15: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR genie Con n e ct to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
  • Page 16: Router Setup Preparation

    N300 Wireless Router WNR2000v4 Router Setup Preparation You can set up your router with NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, computers, and other devices in the network have the settings described here.
  • Page 17: Netgear Genie Setup

    N300 Wireless Router WNR2000v4 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.
  • Page 18: Upgrade Router Firmware

    N300 Wireless Router WNR2000v4  To use NETGEAR genie again if you want to view or change settings for the router: Launch your browser from a computer or wireless device that is connected to the router. Type http://www.routerlogin.net or http://www.routerlogin.com.
  • Page 19: Router Dashboard (Basic Home Screen)

    N300 Wireless Router WNR2000v4 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the five sections of the dashboard to view more detailed information.
  • Page 20: Change The Password

    These links work once you have an Internet connection. Change the Password The default password that you use to log in to the router is admin. NETGEAR recommends that you change this default password to a secure password. Changing the default password is not the same as changing the password for wireless access.
  • Page 21: Password Recovery

    N300 Wireless Router WNR2000v4 Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you have an easy way to recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 22: Wi-Fi Protected Setup (Wps) Method

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. During the connection process, the client gets the security settings from the router so that every device in the network has the same security settings.
  • Page 23: Chapter 3 Genie Basic Settings

    genie Basic Settings You r I nternet c on n e ct ion a nd n et work This chapter describes the features that are available from the genie Basic Home screen: Figure 6. genie Basic Home screen This chapter contains the following sections: •...
  • Page 24: Internet Setup

    N300 Wireless Router WNR2000v4 Internet Setup The Internet Setup screen is where you view or change ISP information.  To view or change the Internet setup: From the Home screen, select Internet. The Internet Setup screen displays: The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.
  • Page 25: Internet Setup Screen Fields

    N300 Wireless Router WNR2000v4 Click the Test button. Your Internet connection is tested. If the router does not detect the Internet connection and the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting. Internet Setup Screen Fields The following descriptions explain all of the possible fields on the Internet Setup screen.
  • Page 26: Basic Wireless Settings

    WARNING: NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 27 N300 Wireless Router WNR2000v4 Note: If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click the Apply button. To avoid this situation, use a computer with a wired connection to access the router.
  • Page 28: Wireless Settings Screen Fields

    Name (SSID). The SSID is also known as the wireless network name. The default SSID is randomly generated. NETGEAR strongly recommends that you do not change the default SSID. If you do decide to change the name, enter a 32-character (maximum) name in this field.
  • Page 29: Wpa-Psk, Wpa2-Psk, And Wpa-Psk + Wpa2-Psk Mixed Mode

    N300 Wireless Router WNR2000v4 WARNING: NETGEAR recommends that you do not change the wireless security option and the passphrase. However, if you need to change these settings, the following sections explains how. Do not disable wireless security! WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed Mode These types of wireless security options use a pre-shared key (PSK), which is the same as a passphrase, wireless network password, or network key.
  • Page 30: Wpa/Wpa2 Enterprise

    N300 Wireless Router WNR2000v4 Wireless clients need to use the passphrase to access the wireless network through the router. Click the Apply button. WPA/WPA2 Enterprise This security option is not for home use but is typically used in a business or enterprise.
  • Page 31: Wep

    N300 Wireless Router WNR2000v4 Wired Equivalent Privacy (WEP) security is an authentication and data encryption mode that has been superseded by WPA-PSK and WPA2-PSK. WEP supports speeds of up to 54 Mbps (the router is capable of speeds of up 300 Mbps) and does not function with WPS. However, if you set up a wireless distribution system (WDS;...
  • Page 32: Attached Devices

    N300 Wireless Router WNR2000v4 Depending on the authentication type, generate the key automatically or enter it manually: • If the authentication type is Automatic: a. In the Passphrase field, enter a passphrase: b. Click the Generate button. For 64-bit WEP, four different WEP keys are generated. For 128-bit WEP, only one WEP key is generated, and the four key fields are populated with the same WEP key.
  • Page 33: Parental Controls

    Parental Controls The first time that you select Parental Controls from the Basic Home screen, you are automatically directed to the NETGEAR website where you can learn more about Live Parental Controls or download the application. The following screen displays: Figure 7.
  • Page 34 To set up Live Parental Controls: On the Live Parental Controls screen, click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. After installation, Live Parental Controls automatically starts.
  • Page 35 N300 Wireless Router WNR2000v4 After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button.
  • Page 36: Guest Network

    N300 Wireless Router WNR2000v4 Guest Network Adding a wireless guest network allows visitors at your home to use the Internet without seeing your passphrase. You can also specify the degree of access that you give to visitors.  To set up a guest network: Select Basic >...
  • Page 37 29, WPA/WPA2 Enterprise page 30, and on page 31). By default, the wireless guest network has no security (no authentication or encryption). However, NETGEAR recommends that you do select a security option. Click the Apply button. genie Basic Settings...
  • Page 38: Chapter 4 Genie Advanced Home

    genie Advanced Home Sp e cif y custom set t ings This chapter describes the features that are available from the genie Advanced Home screen: Figure 9. genie Advanced Home screen This chapter contains the following sections: • Setup Wizard •...
  • Page 39 N300 Wireless Router WNR2000v4 • LAN Setup • QoS Setup The following menu selections that you can access from the Advanced Home screen are described in separate chapters: • Security. For information, see Chapter 5, Security. • Administration. For information, see Chapter 6, Administration.
  • Page 40: Setup Wizard

    N300 Wireless Router WNR2000v4 Setup Wizard The NETGEAR genie installation process is launched with the Setup Wizard the very first time that you start up the router. After you have set up the router, the genie installation process no longer launches automatically, but you can launch the Setup Wizard manually.
  • Page 41: Wps Wizard

    N300 Wireless Router WNR2000v4 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the Setup Wizard is successful, the following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client (a computer or other wireless device) to your network.
  • Page 42: Setup Menu

    N300 Wireless Router WNR2000v4 You do not need to enter a password. • PIN Number. To use the PIN method, do the following: a. Select the PIN Number radio button. The screen adjusts: b. Enter the client security PIN. c. Click the Next button.
  • Page 43: Wan Setup

    N300 Wireless Router WNR2000v4 WAN Setup The WAN Setup screen lets you configure a demilitarized zone (DMZ) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the Internet (WAN) port. ...
  • Page 44: Default Dmz Server

    N300 Wireless Router WNR2000v4 diagnostic tool because it allows your router to be discovered. Do not select this check box unless you have a specific reason. Disable IGMP Proxying. IGMP proxying allows computers on the LAN to receive the multicast traffic they are subscribed to from the Internet. By default, this check box is selected, and the IGMP proxy is disabled, preventing multicast traffic from the Internet to the LAN.
  • Page 45: Change The Mtu Size

    MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another.
  • Page 46: Lan Setup

    Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.
  • Page 47: Lan Setup Screen Settings

    N300 Wireless Router WNR2000v4 Note: If you change the LAN IP address of the router while connected through the browser, you are disconnected. If this situation occurs, you need to open a new connection to the new IP address and log in again.
  • Page 48: Manage The Dhcp Server On The Router

    N300 Wireless Router WNR2000v4 its routing table periodically. With the Both or In Only setting, the router incorporates the RIP information that it receives. RIP Version. This controls the format and the broadcasting method of the RIP packets that the router sends. It recognizes both formats when receiving. By default, the RIP function is disabled.
  • Page 49: Set Up Address Reservation

    N300 Wireless Router WNR2000v4 The router delivers the following parameters to any LAN device that requests DHCP information: • IP address from the range that you have defined • Subnet mask • Gateway IP address (the router’s LAN IP address) •...
  • Page 50 N300 Wireless Router WNR2000v4 The Address Reservation screen displays: In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.) Tip: If the computer is already on your network, you can select the associated radio button in the Address Reservation table.
  • Page 51: Qos Setup

    WMM QoS is enabled by default, and the Enable WMM (Wi-Fi multimedia) settings check box is selected. NETGEAR recommends that you leave this setting as it is for full 802.11n wireless rate support. You can disable it in the QoS Setup screen by clearing this check box and clicking the Apply button.
  • Page 52 N300 Wireless Router WNR2000v4 By default, QoS is disabled for Internet traffic, the default QoS rules and any custom QoS rules that you created are not activated, and no traffic is prioritized.  To enable QoS for Internet traffic and activate the QoS rules: Select Advanced >...
  • Page 53 N300 Wireless Router WNR2000v4 All preconfigured QoS rules are displayed in a table, along with their priority (Highest, High, Normal, or Low) and a description: Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: •...
  • Page 54 N300 Wireless Router WNR2000v4 Create a QoS Rule for an Application or Online Game  To create a QoS policy for an application or online game: Select Advanced > Setup > QoS Setup. The QoS Setup screen displays. Click the Setup QoS rule button.
  • Page 55 N300 Wireless Router WNR2000v4 The screen adjusts: In the QoS Policy for field, type a descriptive name for the new application or game. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet. Select Highest, High, Normal, or Low.
  • Page 56: Create Qos Rule For Mac Address

    N300 Wireless Router WNR2000v4 The screen adjusts: From the Ethernet LAN port list, select the LAN port (1, 2, 3, or 4) for which you want to configure the QoS policy. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet.
  • Page 57 N300 Wireless Router WNR2000v4 The screen adjusts: If the device for which you want to create a QoS policy is displayed in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.
  • Page 58: Bandwidth Control

    N300 Wireless Router WNR2000v4 Select the radio button next to the device that you want to edit or delete, and do one of the following: • Click the Delete button to remove the device from the table. • Click the Edit button to edit the MAC address, device name, or priority.
  • Page 59 N300 Wireless Router WNR2000v4 Enter the maximum bandwidth that you want to allow, and select either Kbps or Mbps. Click the Apply button. genie Advanced Home...
  • Page 60: Chapter 5 Security

    Security Ke ep u nwa nted c ontent out of you r net work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and other devices connected to your network. This chapter includes the following sections: •...
  • Page 61: Keyword Blocking Of Http Traffic

    N300 Wireless Router WNR2000v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To set up keyword blocking: Select Advanced > Security > Block Sites.
  • Page 62: Exempt A Computer From Blocking And Logging

    N300 Wireless Router WNR2000v4  To delete a keyword or domain: Select Advanced > Security > Block Sites. The Block Sites screen displays. Select the keyword or domain that you want to delete from the list. Click the Delete Keyword button.
  • Page 63 N300 Wireless Router WNR2000v4 the authors of the application. Although the router already holds a list of many service port numbers, you are not limited to these choices. You can often determine port number information by contacting the publisher of the application, by asking user groups or newsgroups, or by searching.
  • Page 64 N300 Wireless Router WNR2000v4 The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. (Optional) To add any additional services or applications that do not already appear, select User Defined.
  • Page 65: Schedule Blocking

    N300 Wireless Router WNR2000v4 Do one of the following: • Click the Edit button to edit the application or service: a. Edit the application or service as described in the previous procedure. b. When you are done, click the Accept button.
  • Page 66: Security Event Email Notifications

    N300 Wireless Router WNR2000v4 If your time zone uses daylight saving time, select the Automatically adjust for daylight savings time check box. Click the Apply button. Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.
  • Page 67 N300 Wireless Router WNR2000v4 If your outgoing email server requires authentication, select the My Mail Server requires authentication check box. Fill in the User Name and Password fields for the outgoing email server. To have email alerts sent immediately when someone attempts to visit a blocked site or service, select Send Alert Immediately.
  • Page 68: Chapter 6 Administration

    Administration M a nage your net work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View and Configure Logs • Manage the Configuration File For information about changing the password of your router, see Change the Password page 20.
  • Page 69: Upgrade The Router Firmware

    Firmware Upgrade Assistant screen displays. Click Yes to update the router to the new firmware. (Optional) If you have manually downloaded new firmware from the NETGEAR support website: a. Click Browse, navigate to the firmware file (the file ends in .img), and select the firmware file.
  • Page 70: View And Configure Logs

    N300 Wireless Router WNR2000v4 WARNING: When uploading firmware to the router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. When the upload is complete, your router restarts. The upload process can take up to 3 minutes, and the upgrade process typically takes about 1 minute.
  • Page 71: Manage The Configuration File

    N300 Wireless Router WNR2000v4 The Logs screen shows the following information: Date and time. The date and time the log entry was recorded. Source IP. The IP address of the initiating device for this log entry. Target address. The name or IP address of the website or news group that users visited or attempted to access, or the IP address from which a DoS or port scan was initiated, from which time was synchronized, or in relation to which other actions occurred.
  • Page 72: Restore Configuration Settings

    N300 Wireless Router WNR2000v4 The Backup Settings screen displays: Click the Back Up button to save a copy of the current settings. Choose a location to store the .cfg file on a computer on your network. Restore Configuration Settings ...
  • Page 73 N300 Wireless Router WNR2000v4  To erase the configuration and restore the factory default settings: Select Advanced > Administration > Backup Settings. The Backup Settings screen displays. Click the Erase button. Click Yes to confirm the action. The router reboots.
  • Page 74: Chapter 7 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP address or domain name is needed.
  • Page 75: Advanced Wireless Settings

    WPS settings, and set up an access list for wireless clients. Advanced Settings for Your Wireless Network NETGEAR recommends that you use caution changing these settings.  To change advanced settings for your wireless network: Select Advanced >...
  • Page 76: Set Up A Wireless Schedule

    N300 Wireless Router WNR2000v4 wireless networks in your environments, you can clear the Enable 20/40 MHz Coexistence check box. IMPORTANT: The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings.
  • Page 77: Set Up The Wps Settings

    Select the Turn off wireless signal by schedule check box to activate the schedule. Click the Apply button. Set Up the WPS Settings You can control how WPS functions on the router. NETGEAR recommends that you use caution changing the WPS settings. Note:...
  • Page 78: Set Up A Wireless Card Access List

    N300 Wireless Router WNR2000v4 (Optional) Clear the check box under the Enable Router’s PIN check box to turn off automatic disabling of the PIN. You can change this setting only when the PIN is enabled. By default, automatic disabling of the PIN is turned on.
  • Page 79 N300 Wireless Router WNR2000v4 The Wireless Card Access List screen displays: Click the Add button. The Wireless Card Access Setup screen displays. Advanced Settings...
  • Page 80: Wireless Access Point (Ap)

    N300 Wireless Router WNR2000v4 Type a name for the wireless device. Type the MAC address of the wireless device. Click the Add button to add the device to the table on the Wireless Card Access List screen. (Optional) Repeat Step 4...
  • Page 81 Note: If the other router or gateway in your network also has wireless capability, NETGEAR recommends that you use wireless settings on your router that are different from those on the other router or gateway to avoid interference. You could also disable the wireless radio on the other router or gateway and use your router only for wireless client access.
  • Page 82: Wireless Distribution System (Wds)

    N300 Wireless Router WNR2000v4 Wireless Distribution System (WDS) You can set up the router to be used as a wireless base station or wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points instead of using a wired backbone to link them.
  • Page 83: Set Up The Base Station

    N300 Wireless Router WNR2000v4 For you to set up a wireless network in a WDS, he following conditions need to be met for both access points: • Both access points need to use the same SSID, wireless channel, and encryption mode.
  • Page 84: Set Up A Repeater

    Note: If you set up the your router as a base station with a non-NETGEAR access point as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the access point that functions as the repeater.
  • Page 85 N300 Wireless Router WNR2000v4  To configure the router as a repeater: Select Advanced > Advanced Setup > Wireless Repeating Function. The Wireless Repeating Function screen displays. The wireless MAC address of the router is displayed onscreen. Select the Enable Wireless Repeating Function check box.
  • Page 86: Port Forwarding And Port Triggering Configuration Concepts

    N300 Wireless Router WNR2000v4 Port Forwarding and Port Triggering Configuration Concepts By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic. You might need to create exceptions to this rule for these purposes: •...
  • Page 87: Port Triggering To Open Incoming Ports

    N300 Wireless Router WNR2000v4 Your router then sends this request message through the Internet to the web server at www.example.com. The web server at www.example.com composes a return message with the requested web page data. The return message contains the following address and port information. The web server then sends this reply message to your router.
  • Page 88: Port Forwarding To Permit External Host Communications

    N300 Wireless Router WNR2000v4 Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined: You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process.
  • Page 89: How Port Forwarding Differs From Port Triggering

    N300 Wireless Router WNR2000v4 browser needs to access a web server running on a computer in your local network. Using port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the standard port number for a web server process), forward it to the local computer at 192.168.1.123.”...
  • Page 90: Set Up Port Forwarding To Local Servers

    N300 Wireless Router WNR2000v4 • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity. • Port forwarding is always active and does not need to be triggered.
  • Page 91: Add A Custom Service

    N300 Wireless Router WNR2000v4 By default, Port Forwarding is selected as the service type. From the Service Name list, select the service or game that you are hosting on your network. If the service does not appear in the list, see Add a Custom Service on page 91.
  • Page 92: Edit Or Delete A Port Forwarding Entry

    N300 Wireless Router WNR2000v4 In the Protocol list, select the protocol. Select TCP, UDP, or TCP/UDP. If you are not sure, select TCP/UDP. In the External Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the External Ending Port field.
  • Page 93: Set Up Port Triggering

    N300 Wireless Router WNR2000v4  To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33.
  • Page 94 N300 Wireless Router WNR2000v4  To set up port triggering: Select Advanced > Advanced Setup > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering screen displays. Select the Port Triggering radio button. The screen adjusts to display the port triggering information: Clear the Disable Port Triggering check box if it is selected.
  • Page 95 N300 Wireless Router WNR2000v4 The Port Triggering - Services screen displays: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer.
  • Page 96: Dynamic Dns

    N300 Wireless Router WNR2000v4 Do one of the following: • Click the Edit Service button. The Port Triggering - Services screen displays. a. Edit the service. b. Click the Apply button. • Click the Delete Service button. The service is removed from the table.
  • Page 97 N300 Wireless Router WNR2000v4  To set up Dynamic DNS: Select Advanced > Advanced Setup > Dynamic DNS. The Dynamic DNS screen displays: Select the Use a Dynamic DNS Service check box. Select the URL of your Dynamic DNS service provider.
  • Page 98: Static Routes

    N300 Wireless Router WNR2000v4 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 99 N300 Wireless Router WNR2000v4 The screen adjusts: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only. If you select Private, the static route is not reported in RIP.
  • Page 100: Remote Management

    N300 Wireless Router WNR2000v4 Do one of the following: • Click the Edit button. The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table.
  • Page 101: Universal Plug And Play

    N300 Wireless Router WNR2000v4 Select the Turn Remote Management On check box. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical.
  • Page 102 N300 Wireless Router WNR2000v4 The UPnP screen displays. Select the Turn UPnP On check box. By default, this check box is selected. UPnP can be enabled or disabled for automatic device configuration. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router.
  • Page 103: Ipv6

    IP address. (Optional) To refresh the information in the UPnP Portmap Table, click the Refresh button. IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically. ...
  • Page 104: Requirements For Entering Ipv6 Addresses

    N300 Wireless Router WNR2000v4 Note: For IPv6 address requirements and detailed information about IPv6 Internet connection types, see the following sections. Click the Apply button. Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.
  • Page 105: Ipv6 Auto Config

    N300 Wireless Router WNR2000v4 The information in the following fields is automatically detected by the router: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
  • Page 106 N300 Wireless Router WNR2000v4 The screen adjusts: The information in the following fields is automatically detected by the router: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 107: Ipv6 6To4 Tunnel

    N300 Wireless Router WNR2000v4 IPv6 6to4 Tunnel  To set up an IPv6 Internet connection by using a 6to4 tunnel: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. Select 6to4 Tunnel from the menu. The screen adjusts: The information in the following fields is automatically detected by the router: •...
  • Page 108: Ipv6 Pass Through

    N300 Wireless Router WNR2000v4 Configure the LAN setup and IPv6 filtering settings as explained in Step 3 through Step 5 the procedure to set up an IPv6 Internet connection through auto detection (see IPv6 Auto Detect on page 104). Click the Apply button.
  • Page 109 N300 Wireless Router WNR2000v4 The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The static IPv6 address and prefix length of the router’s WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway.
  • Page 110: Ipv6 Dhcp

    N300 Wireless Router WNR2000v4 When the connection type is not IPv6 Pass Through or Disabled, the router starts the stateful packet inspection (SPI) firewall function on the WAN interface. The router creates connection records and checks every inbound IPv6 packet. If the inbound packet is not destined to the router itself and the router does not expect to receive such a packet, or the packet is not in the connection record, the router blocks this packet.
  • Page 111: Ipv6 Pppoe

    N300 Wireless Router WNR2000v4 • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
  • Page 112: Traffic Meter

    N300 Wireless Router WNR2000v4 The information in the following fields is automatically detected by the router: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 113 N300 Wireless Router WNR2000v4 To enable the traffic meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: •...
  • Page 114 N300 Wireless Router WNR2000v4 If you want the traffic counter to start immediately, click the Restart Counter Now button. In the Traffic Control section, specify whether a warning message is issued before the monthly traffic limit of MB or hours is reached.
  • Page 115: Chapter 8 Monitoring

    Monitoring M on i tor you r router a nd n et work t ra f fic This chapter describes how to monitor your the router and network traffic. This chapter includes the following sections: • Router Status and Usage Information Screen •...
  • Page 116: Router Status And Usage Information Screen

    N300 Wireless Router WNR2000v4 Router Status and Usage Information Screen  To view router status and usage information: Select Advanced. The screen that displays shows information about the router, the Internet port, the wireless settings, and the guest network (this screen is referred to as the Router Status screen):...
  • Page 117: Router Information Pane

    N300 Wireless Router WNR2000v4 Router Information Pane  To display the Router Information pane: Select the Advanced tab. The Router Status screen displays. The Router Information pane is located in the upper left of the screen. The following settings are displayed: Hardware Version.
  • Page 118: Statistics

    IP Subnet Mask. The IP subnet mask that is used by the Internet port of the router. Domain Name Server. The Domain Name Server address that is used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 119: Connection Status

    N300 Wireless Router WNR2000v4 Connection Status The content of this screen depends on the type of connection. For example, different information is shown for a PPPoE connection than for a DHCP connection.  To view the connection status: Select the Advanced tab.
  • Page 120: Wireless Settings Pane

    N300 Wireless Router WNR2000v4 Click the Release button to release the router’s IP address and terminate the Internet connection. Click the Renew button to let the router acquire an IP address from the DHCP server and start the Internet connection.
  • Page 121: Guest Network Pane

    N300 Wireless Router WNR2000v4 The following settings are displayed: Name (SSID). The wireless network name (SSID) that is used by the router. Region. The geographic region where the router is used. It might be illegal to use the wireless features of the router in some parts of the world.
  • Page 122: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 123: Quick Tips

    N300 Wireless Router WNR2000v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network  Make sure to restart your network in this sequence: Turn off and unplug the cable or DSL broadband modem.
  • Page 124: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 1.5A power adapter that NETGEAR supplied for this product. •...
  • Page 125: Internet Or Lan Port Leds Are Off

    N300 Wireless Router WNR2000v4 If all LEDs are still lit 1 minute after power-up: • Turn the power off and back on to see if the router recovers. • Press and hold the Restore Factory Settings button to return the router to its factory settings.
  • Page 126: Cannot Log In To The Router

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, either configure the NETGEAR router to function as an access point only (see...
  • Page 127: Troubleshoot Internet Browsing

    N300 Wireless Router WNR2000v4 Select the Advanced tab. The Router Status screen displays. In the Internet Port pane, check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
  • Page 128: Troubleshoot A Pppoe Internet Connection

    Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Changes Not Saved If the router does not save the changes you make through the NETGEAR genie screens, check the following: •...
  • Page 129: Wireless Connectivity

    N300 Wireless Router WNR2000v4 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem. • Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can press the Wireless button on the side of the router to turn the router’s wireless radio back...
  • Page 130: Test The Path From Your Computer To A Remote Device

    N300 Wireless Router WNR2000v4 Click OK. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx...
  • Page 131 N300 Wireless Router WNR2000v4 • Check that your cable or DSL broadband modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Settings screen.
  • Page 132: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Router WNR2000v4: • Factory Settings • Technical Specifications...
  • Page 133: Factory Settings

    N300 Wireless Router WNR2000v4 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button on the back panel of the router for at least 7 seconds.
  • Page 134: Technical Specifications

    N300 Wireless Router WNR2000v4 Table 4. WNR2000v4 router factory default settings (continued) Feature Default behavior Wireless 20/40 MHz coexistence Enabled (continued) Data rate Best Output power Full Technical Specifications Table 5. WNR2000v4 router specifications Feature Description Data and routing protocols...
  • Page 135: Appendix B Notification Of Compliance

    We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless Router WNR2000v4 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...
  • Page 136: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N300 Wireless Router WNR2000v4) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 137 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance...
  • Page 138: Index

    Index Numerics channel, wireless coexistence 20/40 MHz, disabling 20/40 MHz coexistence, disabling compliance 6to4 tunnel, IPv6 Internet connection configuration file, managing connecting wirelessly, operating range connection status contents, box access list, wireless clients crossover cable access point (AP) mode CTS/RTS threshold accessing remote computer custom service, port forwarding...
  • Page 139 N300 Wireless Router WNR2000v4 Dynamic Host Configuration Protocol (DHCP) server inbound bandwidth IPv6 Internet connection inbound traffic, allowing or blocking managing router’s interference viewing Internet connection DynDNS.org setting up status troubleshooting Internet LED electromagnetic emissions described email notices troubleshooting erasing configuration...
  • Page 140 N300 Wireless Router WNR2000v4 types of passphrases changing logs product label emailing setting up pass-through, IPv6 Internet connection viewing password recovery, administrative password, default permanent IP address PIN method, WPS MAC addresses PIN, viewing and configuring product label ping, responding QoS for router’s...
  • Page 141 N300 Wireless Router WNR2000v4 signal strength, troubleshooting SIP ALG (Session Initiation Protocol Application Layer – QoS (Quality of Service) Gateway) sites, blocking SMTP server software radio, disabling upgrading RADIUS server version range of wireless connections specifications, technical received packets SSID...
  • Page 142 N300 Wireless Router WNR2000v4 wizards Setup Wizard versions, firmware, hardware, and language WPS Wizard videoconferencing, DMZ server WMM (Wi-Fi Multimedia) viewing WPA/WPA2 Enterprise logs WPA-PSK, WPA2-PSK, and WPA+WPA2 mixed mode – router, Internet, and network status VoIP (Voice over IP)

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