Warranty And Service - Promega GloMax GM2000 Operating Manual

Protocol Editor screen
Plate map is locked and applied to every step within the protocol
Plate map is unlocked, and each step of the protocol may have a different plate map selection.
Plate map
Attention, there is an error in the protocol. Touch this icon for information.
Results screen
Press to turn the heat map display "on" or "off.
Delete a result file from the Results Screen.
7.C. Warranty and Service
The GloMax Navigator System comes with a one-year warranty from Promega. Additional warranty and service
®
agreements are available. For more information, contact Promega Technical Services. Contact information is
available at: www.promega.com. E-mail: techserv@promega.com
To obtain service during the warranty period, please take the following steps:
1. Contact Promega Technical Services.
2. Carry out minor adjustments or tests as suggested by your Technical Services contact.
3. If it is determined that the instrument should be returned for repair, Promega Technical Services will arrange
for service by an authorized GloMax
number. YOU MUST OBTAIN a Promega return authorization number (RMA number) before returning an
instrument for service.
4. Before returning the instrument, you will be responsible for cleaning it and providing a Certificate of
Decontamination (see Section 7.D). If the instrument has been exposed to any chemical, biological or
radioactive hazards, contact Promega Technical Services for decontamination instructions before shipping.
Promega Corporation · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · 608-274-4330 · Fax 608-277-2516
www.promega.com
Service Agent. You will be issued a Promega return authorization
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