Warranty; Warranty Conditions - Silvercrest SDM 1500 A1 Operating Instructions Manual

GB
Dear Customer,
This appliance is provided with a 3-year warranty (statutory warranty) from the date of purchase.
In case of a faulty product, the purchaser is covered by statutory consumer rights, which are not
limited by the following warranty.

Warranty conditions

The warranty period commences at the date of purchase. Keep the original receipt as proof of
purchase.
In case of defects in material or workmanship found within three years (statutory warranty) from the
date of purchase of the product, we will, at our discretion, repair or replace the appliance free of
charge. This intervention, under warranty requires that within the period of three years (statutory
warranty), that the faulty appliance and proof of purchase (receipt) be presented together with a
short description of the fault, including the date on which the problem was found.
In the event that the fault is covered by warranty, the appliance will be repaired or replaced. The
repair or replacement of the product does not imply the start of a new warranty period.
Warranty period and legal right to complaint due to fault
The warranty period is not extended by the legal warranty. The above also refers to parts that are
replaced or repaired. report damage or any faults found at the time of purchase immediately after
unpacking. repairs requested after the warranty period has expired will be charged.
Warranty application
This product has been made with care and according to strict quality standards; it is also scrupu-
lously inspected before delivery.
The warranty applies to defects in material and workmanship. The warranty does not extend to
parts of the product that are subject to normal wear and tear and which, as a result, can be con-
sidered wear parts; it also does not cover fragile parts such as switches, breakers and accumulators
in glass, or damage caused during transport.
This warranty will become null and void in the event that the product is damaged or not used or
subjected to maintenance as appropriate. For suitable product use, abide by the guidelines in the
instructions for use. Avoid all use or operations that are advised against in the instructions for use
or which are the subject of warnings.
This product is destined exclusively for private use and not for business purposes. The warranty
will become null and void in the event of abuse, improper use, use of force or interventions carried
out by persons other than our authorised assistance services.
Warranty procedures
To allow rapid processing of the problem, please proceed as follows:
• Any request must be accompanied by a receipt and by the code no. (IAN
purchase.
• The code number is shown on the rating plate or front of the instructions for use (bottom left).
In case of operating errors or other faults, contact the following assistance service by tel-
•
ephone or email.
• If the product is found to be faulty, it can be sent, carriage paid, to the address provided by
the assistance centre, attaching proof of purchase (receipt), a description of the fault and the
date on which the problem was found.
• Package the faulty appliance with care before sending it to the assistance service.
60 GB

WArrAntY

96137
) as proof of