Lenovo ThinkStation P500 User Manual page 4

Keeping your computer current . . . . . . . .
Getting the latest system updates . . . . .
Cleaning and maintenance . . . . . . . . . .
Basics . . . . . . . . . . . . . . . .
Cleaning your computer . . . . . . . . .
Good maintenance practices . . . . . . .
Moving your computer . . . . . . . . . . .
Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . . . 53
Basic troubleshooting . . . . . . . . . . . .
Troubleshooting procedure . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Audio problems . . . . . . . . . . . .
CD problems . . . . . . . . . . . . .
DVD problems . . . . . . . . . . . . .
Intermittent problems . . . . . . . . . .
Hard disk drive problems . . . . . . . . .
Problems with the keyboard or mouse . . .
Monitor problems. . . . . . . . . . . .
Networking problems . . . . . . . . . .
I have connected an option to my computer,
but it does not work . . . . . . . . . . .
Performance and lockup problems . . . . .
The printer does not work . . . . . . . .
Serial connector cannot be accessed . . . .
Software problems . . . . . . . . . . .
My USB connectors cannot be accessed . .
Diagnostics . . . . . . . . . . . . . . . .
Lenovo Solution Center . . . . . . . . .
Hardware diagnostics . . . . . . . . . .
Chapter 8. Recovery information . . . 67
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
Creating and using recovery media . . . . .
Performing backup and recovery operations .
Creating and using a rescue medium . . . .
Reinstalling programs and device drivers . .
Solving recovery problems . . . . . . . .
Recovery information for the Windows 8.1
operating system. . . . . . . . . . . . . .
Refreshing your computer . . . . . . . .
Resetting your computer to the factory-default
settings. . . . . . . . . . . . . . . .
Using the advanced startup options . . . .
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .
Recovery information for the Windows 10 operating
system . . . . . . . . . . . . . . . . . .
ii
ThinkStation P500 and P700 User Guide
Chapter 9. Installing or replacing
49
hardware . . . . . . . . . . . . . . . 75
49
Handling static-sensitive devices . . . . . . .
49
49 Installing or replacing hardware . . . . . . . .
50 Installing external options
51 Removing the computer cover. . . . . . .
Removing and reinstalling the direct cooling
51
air baffle . . . . . . . . . . . . . . .
Installing or replacing a device in the optical
drive bay . . . . . . . . . . . . . . .
Installing or replacing a device in the 5.25-inch
53
flex module . . . . . . . . . . . . . .
54
Removing and reinstalling the optical drive
54
bracket . . . . . . . . . . . . . . . .
55
Replacing the cover presence switch . . . .
55
Replacing the front fan assembly
56
Installing or replacing an internal storage
57
drive . . . . . . . . . . . . . . . . .
57
Replacing the power supply assembly . . .
58
Installing or replacing a PCI card . . . . . .
58
Installing or replacing a full-length PCI card . .
59
Installing or replacing the super capacitor
module . . . . . . . . . . . . . . . .
61
Replacing the rear fan assembly . . . . . .
61
Replacing the heat sink and fan assembly . .
62
Installing or replacing a memory module . . .
62
Installing or replacing a flex adapter . . . .
63
Replacing the battery . . . . . . . . . .
63
Replacing the Wi-Fi units . . . . . . . . .
64
Installing or removing the Wi-Fi antennas . .
64
Replacing the keyboard or mouse . . . . .
64
Completing the parts replacement . . . . .
Chapter 10. Getting information, help,
and service . . . . . . . . . . . . .
67
Information resources . . . . . . . . . . . .
67
Lenovo ThinkVantage Tools . . . . . . . .
68
Windows help system . . . . . . . . . .
70
Safety and Warranty. . . . . . . . . . .
70
Lenovo Web site . . . . . . . . . . . .
72
Lenovo Support Web site. . . . . . . . .
Help and service . . . . . . . . . . . . . .
72
Using the documentation and diagnostic
72
program . . . . . . . . . . . . . . .
Calling for service. . . . . . . . . . . .
72
Using other services
73
Purchasing additional services
73
Chapter 11. System memory
speed . . . . . . . . . . . . . . . .
73
. . . . . . . .
. . . . .
153
. . . . . . . . . .
. . . . . .
157
75
75
75
75
76
78
81
88
90
92
93
120
121
126
128
131
133
135
137
139
141
146
148
149
153
153
153
153
153
154
154
154
154
155
155