Page 1: User Guide
ThinkStation P500 and P700 User Guide Machine Types: 30A6, 30A7, 30A8, and 30A9...
Page 2 Important safety information” on page v and Appendix E “Notices” on page 171. Third Edition (September 2015) © Copyright Lenovo 2014, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...
Page 3: Table Of Contents
Accessing a program on your computer . . . Viewing and changing settings ..An introduction to Lenovo programs ..Using BIOS passwords ..
Page 4 Safety and Warranty... Reinstalling programs and device drivers . . Lenovo Web site ... . Solving recovery problems ..
Page 6 ThinkStation P500 and P700 User Guide...
Page 7: Read This First: Important Safety Information
® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Static Electricity Prevention
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ThinkStation P500 and P700 User Guide...
Page 9: Extension Cords And Related Devices
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. © Copyright Lenovo 2014, 2015...
Page 10: Operating Environment
• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. viii ThinkStation P500 and P700 User Guide...
Page 11: Power Supply Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2014, 2015...
Page 12 ThinkStation P500 and P700 User Guide...
Page 13: Chapter 1. Product Overview
• Locations of parts on the system board • Locations of internal drives • Computer features • Software programs provided by Lenovo Locations This section provides the following topics: • “Locating connectors, controls, and indicators on the front of your computer” on page 2 •...
Page 14: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors on the rear of your computer Your ThinkStation computer comes with one of the following rear panels. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. ThinkStation P500 and P700 User Guide...
Page 15 ThinkStation P500 Figure 2. Rear connector locations Audio line-out connector Microphone connector Personal System/2 (PS/2) keyboard connector Serial connector USB 2.0 connectors (4) USB 3.0 connectors (4) Power cord connector PCI card area (PCI cards available vary by model) Security-lock slot...
Page 16 Audio line-in connector PS/2 mouse connector Note: For both ThinkStation P500 and ThinkStation P700 computers, one or more discrete graphics cards might be installed in the Peripheral Component Interconnect (PCI) card area. Depending on your computer model, the graphics cards might provide the following connectors: •...
Page 17 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN).
Page 18: Locating Components
Flex adapter (available on some models) Power supply module Direct cooling air baffle* PCI card (available on some models) Rear fan assemblies* Locating parts on the system board Note: Your computer comes with one of the following system boards. ThinkStation P500 and P700 User Guide...
Page 19 ThinkStation P500 Figure 5. System board part locations Front audio connector Internal speaker connector Memory slot Optical drive fan connector Memory slot Memory slot Memory slot Cover presence switch connector (Intrusion switch connector) Thermal sensor Microprocessor Memory slot Memory slot...
Page 20 Cover presence switch connector (Intrusion switch connector) (available on some models) Memory slot Memory slot Memory slot Microprocessor fan connector 1 Microprocessor 1 Memory slot Memory slot Memory slot Thermal sensor Flex adapter slot ThinkStation P500 and P700 User Guide...
Page 21 Internal-storage-drive activity indicator connector 4-pin power connector (used only with a 9364 RAID card) Clear CMOS (Complementary Metal Oxide 4-pin power connector Semiconductor) /Recovery jumper Optical-drive fan connector Front-access storage enclosure control connector SATA 3.0 connector SATA 3.0 connector Front fan connector Front-access storage enclosure control connector 4-pin power connector 29-in-1 card reader connector...
Page 22: Locating Internal Drives
Card reader (for an SD card) Optical drive bays (2) (for an optical drive, a flex module, or a front-access storage enclosure) Storage drive bays (4) (for a hard disk drive, a hybrid drive, or a solid-state drive) ThinkStation P500 and P700 User Guide...
Page 23: Locating The Machine Type And Model Label
Locating the machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the front of your computer as shown.
Page 24 Settings ➙ System ➙ About to view the information. • For ThinkStation P500: Up to eight double data rate 4 (DDR4) error correction code (ECC) unbuffered dual inline memory modules (UDIMMs), DDR4 ECC registered DIMMs (RDIMMs), or DDR4 ECC load-reduced DIMMs (LRDIMMs).
Page 25 • Memory slots • Optical drive bays • PCI card slot • PCI Express x1 card slot (available on ThinkStation P500 only) • PCI Express x4 card slots • PCI Express x8 card slots • PCI Express x16 graphics card slots For more information, see “Locating internal drives”...
Page 26 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 27: Specifications
Accessing a program on your computer Note: For Windows 7, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs. To install such a program, open the ®...
Page 28: An Introduction To Lenovo Programs
• Lenovo ID (for Windows 10) The Lenovo ID program enables you to create your Lenovo ID and access all supported Lenovo programs and web portals with single sign-on. • Lenovo Device Experience or Lenovo PC Experience (for Windows 10) The Lenovo Device Experience or Lenovo PC Experience program helps you work more easily and securely.
Page 29 The SHAREit or Lenovo SHAREit program provides a quick and easy way to share files and folders among computers, smartphones, tablets, or smart TVs with the Android or the Windows operating system installed. SHAREit or Lenovo SHAREit uses any type of network or even no network at all to share files and folders.
Page 30 ThinkStation P500 and P700 User Guide...
Page 31: Chapter 2. Using Your Computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 32: Using The Wheel Mouse
• For Windows 7 or Windows 8.1: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 15. For more information about using the program, refer to the help system of the program.
Page 33: Setting The Computer Volume
feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer on the local area network (LAN). To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8.1 operating system, do the following: 1.
Page 34: Handling And Storing A Disc
Navigating among screens on the Windows 8.1 operating system To navigate among the desktop, the Start screen, and applications opened from the Start screen on the Windows 8.1 operating system, do one of the following: ThinkStation P500 and P700 User Guide...
Page 35 • From the Start screen, do one of the following to navigate to the most recently accessed workspace (application, setting, or desktop): – Using a pointing device: Move the pointer to the extreme bottom-left corner of the screen until the Windows Start-screen control is displayed;...
Page 36: Accessing Control Panel On The Windows 8.1 Operating System
USB key. If your computer does not come with it, contact the Lenovo Customer Support Center to order a recovery disc set or recovery USB key. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
Page 37 Chapter 8 “Recovery information” on page 67. Additionally, in case of a hard-disk-drive failure, you can order a recovery disc set from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 10 “Getting information, help, and service”...
Page 38 ThinkStation P500 and P700 User Guide...
Page 39: Chapter 3. You And Your Computer
51–61 cm (20–24 inches). Then, position the monitor so that you can view it without twisting your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2014, 2015...
Page 40: Glare And Lighting
For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
Page 41 Keyboard shortcut Function Windows logo key + U Open Ease of Access Center Right Shift for eight seconds Turn on or turn off Filter Keys Shift five times Turn on or turn off Sticky Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys...
Page 42 • To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See “Ease of Access Center” on page 29. • To change the item size permanently, do the following: – Change the size of all the items on your screen. ThinkStation P500 and P700 User Guide...
Page 43: Moving Your Computer To Another Country Or Region
Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
Page 44 ThinkStation P500 and P700 User Guide...
Page 45: Chapter 4. Security
Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop and might also come with a key lock that is built into the computer cover. © Copyright Lenovo 2014, 2015...
Page 46 Figure 9. Installing a padlock Figure 10. Locking the computer cover ThinkStation P500 and P700 User Guide...
Page 47: Attaching A Kensington-Style Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 11.
Page 48: Using Fingerprint Authentication
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 49: Chapter 5. Advanced Configuration
Setup Utility program. See “Starting the Setup Utility program” on page 37. Then, follow the instructions on the screen. You can use either the keyboard or the mouse to navigate through menu choices. The keys used to perform various tasks are displayed at the bottom of each screen. © Copyright Lenovo 2014, 2015...
Page 50: Using Bios Passwords
To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 37. 2. From the Setup Utility program main menu, select Security. ThinkStation P500 and P700 User Guide...
Page 51: Enabling Or Disabling A Device
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations”...
Page 52: Selecting A Startup Device
41. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
Page 53: Exiting The Setup Utility Program
Setup Utility program. Updating or recovering the BIOS Lenovo might make changes and enhancements to the BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com/drivers. Instructions for using the BIOS updates are available in a TXT file that is included with the update files.
Page 54: Using System Programs
Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 55: Recovering From A Bios Update Failure
Note: If you want to update the BIOS from a flash update disc, the installation instructions might not provide the information about how to record the update disc. See “Recording a disc” on page 22. Recovering from a BIOS update failure To recover from a BIOS update failure, do the following: 1.
Page 56 Entering the Intel RSTe configuration utility This section provides instructions on how to enter the Intel RSTe configuration utility. During the computer startup, follow the instructions on the screen. Press Ctrl+I to enter the Intel RSTe configuration utility. ThinkStation P500 and P700 User Guide...
Page 57 The following four options are displayed after you enter the Intel RSTe configuration utility: 1. Create RAID Volume 2. Delete RAID Volume 3. Reset Disks to Non ‐ RAID 4. Exit Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option.
Page 58: Quick Raid Setup Using The Lsi Megaraid Bios Configuration Utility
– Better performance without fault tolerance • RAID Level 1 - Mirrored disk array – A RAID Level 1 hard disk drive group consisting of two or four hard disk drives – Improved read performance and 100% redundancy ThinkStation P500 and P700 User Guide...
Page 59 • RAID Level 10 - A combination of RAID Level 0 and RAID Level 1 – A RAID Level 10 hard disk drive group consisting of four hard disk drives – Data being striped across hard disk drive groups – Provides both high data transfer rates and complete data redundancy •...
Page 60 3. Select Make Global HSP or Make Dedicated HSP, and then click Go. 4. The main screen of the LSI MegaRAID BIOS configuration utility is displayed, and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane. ThinkStation P500 and P700 User Guide...
Page 61: Chapter 6. Preventing Problems
2. Follow the instructions on the screen. Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/drivers.
Page 62: Cleaning Your Computer
5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. Display screen Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically. ThinkStation P500 and P700 User Guide...
Page 63: Good Maintenance Practices
The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Creating and using recovery media” on page 67 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.
Page 64 6. Note where any remaining cables are attached to the computer; then, remove them. 7. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage. ThinkStation P500 and P700 User Guide...
Page 65: Chapter 7. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at: http://www.lenovo.com/support/phone...
Page 66: Troubleshooting Procedure
If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 64 for more information. • If the diagnostic program detects a hardware failure or if you are unable to run the diagnostic program, contact the Lenovo Customer Support Center.
Page 67: Audio Problems
If the symptom occurred immediately after you installed new software or a new hardware option, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer.
Page 68: Dvd Problems
Solutions: • Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864 pixels. ThinkStation P500 and P700 User Guide...
Page 69: Intermittent Problems
(one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 64. If you need technical assistance, see Chapter 10 “Getting information, help, and service”...
Page 70: Problems With The Keyboard Or Mouse
Solutions: Your screen saver or power management might have been enabled. Do one of the following: • Press a key to exit the screen saver. • Press the power button to resume the computer from sleep or hibernation mode. ThinkStation P500 and P700 User Guide...
Page 71: Networking Problems
The monitor works when I turn on the computer, but goes blank when I start some application programs Solutions: • Connect the monitor signal cable from your monitor to an appropriate connector on the computer. A loose cable might cause intermittent problems. •...
Page 72 2. Open Control Panel. Note: For information about how to open Control Panel on Windows 8.1, see “Accessing Control Panel on the Windows 8.1 operating system” on page 24. 3. Click Hardware and Sound ➙ Sound. ThinkStation P500 and P700 User Guide...
Page 73: I Have Connected An Option To My Computer, But It Does Not Work
4. Select the Playback tab. 5. If you are using the Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using the AV profile, select Stereo Audio and click the Set Default button. 6. Click OK to close the Sound window. Note: The Bluetooth feature is supported only on some computer models.
Page 74: The Printer Does Not Work
• Install any application programs supplied with the serial device. Refer to the documentation that comes with the serial device for more information. • If you added one serial-connector adapter, install the adapter correctly. ThinkStation P500 and P700 User Guide...
Page 75: Software Problems
Software problems This section provides solutions to software-related problems. When using a sort feature, dates cannot be sorted in the correct order Solution: Some programs developed before the year 2000 used only the last two digits of a year to sort dates, assuming the first two digits were 19.
Page 76: Diagnostics
Note: If you cannot isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. For additional information, refer to the Lenovo Solution Center help system.
Page 77 USB key. • If you are using an Android device with the Lenovo Workstation Diagnostics app installed, open the application for details about the error. For more information on the Lenovo Workstation Diagnostics app, go to http://www.thinkworkstationsoftware.com/diags...
Page 78 ThinkStation P500 and P700 User Guide...
Page 79: Chapter 8. Recovery Information
Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you must install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: 1.
Page 80: Performing Backup And Recovery Operations
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Page 81 To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 82: Creating And Using A Rescue Medium
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 83: Reinstalling Preinstalled Programs And Device Drivers
Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers. Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to C:\SWTOOLS.
Page 84: Solving Recovery Problems
To reset your computer, do the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. ThinkStation P500 and P700 User Guide...
Page 85: Using The Advanced Startup Options
2. In the Remove everything and reinstall Windows section, click Get started. Using the advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use the advanced startup options, do the following: 1.
Page 86 Note: To create a recovery medium, see “Good maintenance practices” on page 51. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
Page 87: Chapter 9. Installing Or Replacing Hardware
Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 88: Removing And Reinstalling The Direct Cooling Air Baffle
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 75. ThinkStation P500 and P700 User Guide...
Page 89 3. Grasp the handle in the direct cooling air baffle and pull the direct cooling air baffle out of the computer. Figure 13. Removing the direct cooling air baffle To reinstall the direct cooling air baffle, do the following: Chapter 9 Installing or replacing hardware...
Page 90: Installing Or Replacing A Device In The Optical Drive Bay
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 75. ThinkStation P500 and P700 User Guide...
Page 91 3. Remove the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 76. 4. Locate the optical drive bay that you want to use. See “Locating components” on page 6. 5. Depending on whether you are installing or replacing an optical drive, do one of the following: •...
Page 92 8. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 76. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkStation P500 and P700 User Guide...
Page 93: Installing Or Replacing A Device In The 5.25-Inch Flex Module
• To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing a device in the 5.25-inch flex module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
Page 94 Figure 21. Removing the plastic clip from the slim optical drive 4. Install the two screws to secure the plastic clip on the rear of the new slim optical drive. Figure 22. Installing the plastic clip to the slim optical drive ThinkStation P500 and P700 User Guide...
Page 95 5. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position. Figure 23. Installing the slim optical drive in the flex module 6. Position the flex module cover on the flex module so that the rail guides on the bottom of the flex module cover engage the rails on the flex module.
Page 96 Flex the four clips on the sides of the card reader retaining bracket to remove the card reader from the bracket. Figure 27. Removing the card reader from the card reader retaining bracket ThinkStation P500 and P700 User Guide...
Page 97 4. To install the a new card reader into the card reader retaining bracket, align the four holes in the card reader with the corresponding studs on the bracket and then press the new card reader downward until it snaps into position. Figure 28.
Page 98 2. Lift the clip on the side of the flex module upward and slide the flex module cover to the rear of the flex module to remove the cover. Figure 31. Removing the flex module cover 3. If you are replacing an eSATA connector or IEEE 1394 connector, do the following: ThinkStation P500 and P700 User Guide...
Page 99 a. Disconnect the eSATA connector or IEEE 1394 connector cable from the system board. See “Locating parts on the system board” on page 6. b. Press the two clips toward each other as shown to pull the eSATA connector or IEEE 1394 connector out of the flex module.
Page 100: Removing And Reinstalling The Optical Drive Bracket
3. Remove the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 76. 4. Remove the device that is installed in the bracket. See “Installing or replacing a device in the optical drive bay” on page 78. ThinkStation P500 and P700 User Guide...
Page 101 5. Press the retaining clip on the top of the optical drive bracket and pivot the bracket outward from the rear to remove it from the computer chassis. Figure 35. Removing the optical drive bracket To reinstall the optical drive bracket, do the following: 1.
Page 102: Replacing The Cover Presence Switch
4. Remove the optical drive bracket. See “Removing and reinstalling the optical drive bracket” on page 88. 5. Locate the cover presence switch. See “Locating components” on page 6. 6. Disconnect the cover presence switch cable from the system board. ThinkStation P500 and P700 User Guide...
Page 103 7. Slide the cover presence switch as shown to remove it from the computer chassis. Figure 38. Removing the cover presence switch 8. Align the two notches in the new cover presence switch with the two tabs on the computer chassis, and then push the new cover presence switch in until it is seated securely between the tabs.
Page 104: Replacing The Front Fan Assembly
4. Disconnect the front fan assembly cable from the front fan connector on the system board. 5. Connect the cable of the new front fan assembly to the front fan connector on the system board. See “Locating parts on the system board” on page 6. ThinkStation P500 and P700 User Guide...
Page 105: Installing Or Replacing An Internal Storage Drive
6. Align the top and bottom edges of the new front fan assembly with the two slots in the computer chassis. Then, slide the new front fan assembly in until the it cannot be pushed in further. Figure 41. Installing the front fan assembly What to do next: •...
Page 106 • If you are replacing a 3.5-inch storage drive, open the handles on both sides of the storage drive bracket, disconnect the cables from the storage drive, and pull out the bracket with the storage drive. ThinkStation P500 and P700 User Guide...
Page 107 Figure 43. Removing the type storage drive bracket Then, flex the sides of the bracket to remove the storage drive from the bracket. Figure 44. Removing the storage drive from the type bracket Chapter 9 Installing or replacing hardware...
Page 108 Figure 45. Installing the storage drive into the type bracket 6. Slide the bracket with the new storage drive into the storage drive bay. Figure 46. Installing the type storage drive bracket ThinkStation P500 and P700 User Guide...
Page 109 7. Connect the signal cable and the power cable to the new storage drive, and then close the handles on both sides of the bracket. To install or replace a 3.5-inch storage drive in a type bracket, do the following: 1.
Page 110 Figure 49. Installing the storage drive into the type bracket 7. Slide the bracket with the new storage drive into the storage drive bay until it snaps into position. Figure 50. Installing the type storage drive bracket ThinkStation P500 and P700 User Guide...
Page 111 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing a 3.5-inch storage drive in the optical drive bay To install or replace a 3.5-inch storage drive in the optical drive bay, do the following: 1.
Page 112 Figure 52. Removing the storage drive bracket 7. If you are replacing a storage drive, flex the sides of the bracket to remove the storage drive from the bracket. Figure 53. Removing the storage drive from the bracket ThinkStation P500 and P700 User Guide...
Page 113 8. Flex the sides of the bracket and align pins on the bracket with the corresponding holes in the new storage drive. Do not touch the circuit board on the storage drive. Note: Ensure that the circuit board faces upward and the connectors face toward the rear of the bracket.
Page 114 11. Install the front-access storage enclosure into the optical drive bay. See “Installing or replacing a device in the optical drive bay” on page 78. 12. Connect the signal cable, the power cable, and the front-access storage enclosure control cable to the front-access storage enclosure. ThinkStation P500 and P700 User Guide...
Page 115 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing a 2.5-inch storage drive A 2.5-inch storage drive on your computer might be a 2.5-inch hard disk drive or a 2.5-inch solid-state drive.
Page 116 Then, flex the sides of the bracket to remove the 2.5-inch storage drive from the bracket. Note: If a 3.5-inch storage drive also is installed in the bracket, remove the 3.5-inch storage drive first. Figure 59. Removing the storage drive from the type bracket ThinkStation P500 and P700 User Guide...
Page 117 5. Flex the sides of the bracket and align pins on the bracket with the corresponding holes in the new storage drive. Note: If you are installing a 2.5-inch hard disk drive, ensure that the circuit board faces downward and the connectors face toward the front of the bracket.
Page 118 5. If you are replacing a storage drive, flex the sides of the bracket to remove the storage drive from the bracket. Figure 63. Removing the storage drive from the type bracket ThinkStation P500 and P700 User Guide...
Page 119 6. Flex the sides of the bracket and align pins on the bracket with the corresponding holes in the new storage drive. Note: If you are installing a 2.5-inch hard disk drive, ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
Page 120 • If you are replacing a 2.5-inch storage drive with a converter, open the handles on both sides of the storage drive bracket, disconnect the cables from the converter, and pull out the bracket. ThinkStation P500 and P700 User Guide...
Page 121 Figure 67. Removing the type storage drive bracket Then, flex the sides of the bracket to remove the converter from the bracket. Figure 68. Removing the converter from the type bracket Chapter 9 Installing or replacing hardware...
Page 122 6. If you are replacing a storage drive with a converter, carefully flex the sides of the metal bracket to remove the storage drive from the bracket. Figure 70. Removing the storage drive from the metal bracket of the converter ThinkStation P500 and P700 User Guide...
Page 123 7. Carefully flex the sides of the metal bracket and align the four tabs on the metal bracket with the corresponding holes in the new storage drive. Note: Ensure that the connectors of the storage drive face toward the tab of the metal bracket. Figure 71.
Page 124 Note: Ensure that the circuit board faces upward and the connectors face toward the front of the bracket. Figure 74. Installing the converter into the type bracket 11. Slide the storage drive bracket with the converter into the storage drive bay. ThinkStation P500 and P700 User Guide...
Page 125 Figure 75. Installing the type storage drive bracket 12. Connect the signal cable and the power cable to the converter, and then close the handles on both sides of the storage drive bracket. To install or replace a 2.5-inch storage drive with a converter in a type bracket, do the following: 1.
Page 126 Figure 78. Installing the converter into the type bracket 8. Slide the storage drive bracket with the converter into the storage drive bay until it snaps into position. ThinkStation P500 and P700 User Guide...
Page 127 Figure 79. Installing the type storage drive bracket What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing a 2.5-inch storage drive in the optical drive bay Note: This section illustrates only installing or replacing a 2.5-inch solid-state drive.
Page 128 Figure 80. Opening the front cover of the front-access storage enclosure 6. Open the handles on both sides of the storage drive bracket and pull the bracket out of the front-access storage enclosure. Figure 81. Removing the storage drive bracket ThinkStation P500 and P700 User Guide...
Page 129 7. If you are replacing a storage drive, flex the sides of the bracket to remove the storage drive from the bracket. Figure 82. Removing the storage drive from the bracket 8. Flex the sides of the bracket and align pins on the bracket with the corresponding holes in the new storage drive.
Page 130 11. Install the front-access storage enclosure into the optical drive bay. See “Installing or replacing a device in the optical drive bay” on page 78. 12. Connect the signal cable, the power cable, and the front cover control cable to the front-access storage enclosure. ThinkStation P500 and P700 User Guide...
Page 131 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing an M.2 solid-state drive on the flex adapter To install or replace an M.2 solid-state drive on the flex adapter, do the following: 1.
Page 132: Replacing The Power Supply Assembly
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 75. ThinkStation P500 and P700 User Guide...
Page 133: Installing Or Replacing A Pci Card
3. Pull the handle on the power supply assembly and pivot it downward as shown. Then, pull the entire power supply assembly out of the chassis. Figure 88. Removing the power supply assembly 4. Ensure that the new power supply assembly is the correct replacement. 5.
Page 134 Depending on your computer model, your computer comes with one of the following combinations: • ThinkStation P500: One standard PCI card slot, one PCI Express x1 card slot, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots.
Page 135 2. Remove the computer cover. See “Removing the computer cover” on page 75. 3. Lay the computer on its side for easier access to the system board. 4. If you are replacing a PCI card with a PCI card retainer installed, remove the retainer first. a.
Page 136 Figure 94. Opening the PCI card latch 6. Depending on whether you are installing or replacing a PCI card, do one of the following: • If you are installing a PCI card, remove the appropriate metal slot cover. ThinkStation P500 and P700 User Guide...
Page 137 • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Notes: – If the PCI card is connected to another device, disconnect the cable from the card first. –...
Page 138: Installing Or Replacing A Full-Length Pci Card
Depending on your computer model, your computer comes with one of the following combinations: • ThinkStation P500: One standard PCI card slot, one PCI Express x1 card slot, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots •...
Page 139 4. At the rear of the computer, lift up the plastic card latch and pivot it to the left to rest it on the edge of the rear panel. Figure 97. Opening the PCI card latch 5. Pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 98.
Page 140: Installing Or Replacing The Super Capacitor Module
• To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Installing or replacing the super capacitor module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. ThinkStation P500 and P700 User Guide...
Page 141 To install or replace the super capacitor module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
Page 142 76. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. ThinkStation P500 and P700 User Guide...
Page 143: Replacing The Rear Fan Assembly
Replacing the rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. Note: Your computer might come with one or two rear fan assemblies. If your computer comes with two rear fan assemblies, the following instructions apply to either of them.
Page 144 10. Reinstall the heat sink and fan assembly if you have removed it. See “Replacing the heat sink and fan assembly” on page 133. 11. Reinstall the direct cooling air baffle. See “Removing and reinstalling the direct cooling air baffle” on page 76. ThinkStation P500 and P700 User Guide...
Page 145: Replacing The Heat Sink And Fan Assembly
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
Page 146 See “Locating parts on the system board” on page 6. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 149. ThinkStation P500 and P700 User Guide...
Page 147: Installing Or Replacing A Memory Module
• Use 32 GB or 64 GB DDR4 ECC LRDIMMs in any combination up to a maximum of 512 GB. • Always install DIMMs in the following order as illustrated: Figure 107. Memory module installation order for ThinkStation P500 For ThinkStation P700: Your computer has 12 slots for installing or replacing DDR4 DIMMs that provide up to a maximum of 768 GB system memory.
Page 148 7. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 109. Removing a memory module ThinkStation P500 and P700 User Guide...
Page 149: Installing Or Replacing A Flex Adapter
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 110. Opening the retaining clips 8. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.
Page 150 Note: This section uses illustrations for installing or replacing a flex adapter on a ThinkStation P500 computer as examples. For a ThinkStation P700 computer, the plastic tab on the flex adapter might be shorter than illustrated. To install or replace a flex adapter, do the following: 1.
Page 151: Replacing The Battery
7. Align the plastic tab on the flex adapter with the corresponding slot in the front fan assembly, and install the new flex adapter into the flex adapter slot. Note: Ensure that you install the flex adapter only into a flex adapter slot. Do not install the flex adapter into a PCI or PCI Express card slot.
Page 152 10. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility program” on page 37. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkStation P500 and P700 User Guide...
Page 153: Replacing The Wi-Fi Units
• To complete the installation or replacement, go to “Completing the parts replacement” on page 149. Replacing the Wi-Fi units Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. The Wi-Fi units include a Wi-Fi adapter card, a Wi-Fi card module, and a Wi-Fi antenna.
Page 154 Figure 119. Removing the Wi-Fi adapter card Note: The card fits tightly into the slot. If necessary, alternate moving each side of the card a small amount until the card is removed from the slot. ThinkStation P500 and P700 User Guide...
Page 155 Removing the Wi-Fi card module To remove the Wi-Fi card module, do the following: 1. Remove the Wi-Fi adapter card from the computer, and then disconnect the two Wi-Fi antenna cables from the Wi-Fi card module. Figure 120. Disconnecting the Wi-Fi antenna cables 2.
Page 156 1. Insert the Wi-Fi card module into the mini PCI Express slot on the Wi-Fi adapter card. Figure 123. Installing the Wi-Fi card module 2. Install the two screws to secure the Wi-Fi card module to the Wi-Fi adapter card. ThinkStation P500 and P700 User Guide...
Page 157 Figure 124. Installing the screws to secure the Wi-Fi card module 3. Connect the two Wi-Fi antenna cables to the Wi-Fi card module. Figure 125. Installing the Wi-Fi antenna cables Chapter 9 Installing or replacing hardware...
Page 158: Installing Or Removing The Wi-Fi Antennas
1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkStation P500 and P700 User Guide...
Page 159 2. Attach the Wi-Fi antenna cable connectors to the corresponding Wi-Fi antenna connectors shown. Figure 127. Installing the Wi-Fi antenna 3. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer. What to do next: •...
Page 160: Replacing The Keyboard Or Mouse
Important safety information” on page v. Note: The keyboard and mouse are available only on some models. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. ThinkStation P500 and P700 User Guide...
Page 161: Completing The Parts Replacement
2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 2 or “Locating connectors on the rear of your computer” on page 2. Figure 129.
Page 162 3. Position the computer cover on the chassis so that the slots on both the top and the bottom of the cover are aligned with the corresponding little posts on the chassis. Note: Keep the handle on the cover latch lifted before you finish reinstalling the computer cover. Figure 130. Positioning the computer cover ThinkStation P500 and P700 User Guide...
Page 163: Obtaining Device Drivers
7. To update your configuration, see “Using the Setup Utility program” on page 37. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 164 ThinkStation P500 and P700 User Guide...
Page 165: Chapter 10. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program provides easy access to various tools to help you work more easily and securely. To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools.
Page 166: Lenovo Support Web Site
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 167: Using Other Services
• Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available. These items are not covered by the warranty: •...
Page 168 • Upgraded or extended hardware repair services • Custom installation services Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com ThinkStation P500 and P700 User Guide...
Page 169: Chapter 11. System Memory Speed
Intel Xeon E5-2699 v3, E5-2698 v3, E5-2697 v3, E5-2695 V3, E5-2690 v3, E5-2685 v3, E5-2683 v3, E5-2680 v3, 1.2 V 2133 MHz E5-2670 v3, E5-2667 v3, E5-2660 v3, E5-2650 v3, E5-2643 v3, E5-2637 v3, E5-2650L v3, E5-1680 v3, E5-1660 © Copyright Lenovo 2014, 2015...
Page 170 E5-1650 v3, E5-1630 v3, E5-1620 1.2 V Intel Xeon E5-2640 v3, E5-2630 v3, E5-2623 v3, E5-2620 v3, E5-2630L 1866 MHz v3, E5-1607 v3, E5-1603 v3 1.2 V Intel Xeon E5-2609 v3, E5-2603 v3 1600 MHz ThinkStation P500 and P700 User Guide...
Page 171: Appendix A. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 172 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 173: Eurasian Compliance Mark
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Page 174 ThinkStation P500 and P700 User Guide...
Page 175: Appendix B. Weee And Recycling Information
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Page 176: Recycling Information For Brazil
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
Page 177 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
Page 178 ThinkStation P500 and P700 User Guide...
Page 179: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
Page 180: Ukraine Rohs
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkStation P500 and P700 User Guide...
Page 181: Appendix D. Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 4.
Page 182 3. Follow the instructions on the screen. ThinkStation P500 and P700 User Guide...
Page 183: Appendix E. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 184: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo The ThinkStation logo Rescue and Recovery ThinkStation ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
Page 185: Index
Hard disk, password recovery media hardware diagnostics heat sink and fan assembly, replacing completing the installation help customer support center and service getting deleting a password Description device drivers important safety information devices, handling static-sensitive information © Copyright Lenovo 2014, 2015...
Page 186 99, 115 features optical drive bracket, removing, installing selecting optical drive, replacing startup device optical mouse temporary startup device cleaning serial connector service and help customer support center parts replacement, completing getting ThinkStation P500 and P700 User Guide...
Page 187 USB 2.0 connector USB 3.0 connector using a rescue medium, creating and BIOS passwords diagnostic program documentation other services Setup Utility video features viewing and changing settings © Copyright Lenovo 2014, 2015...
Page 188 ThinkStation P500 and P700 User Guide...

This manual is also suitable for:

Thinkstation p700 Thinkstation p500 30a6 Thinkstation p500 30a7 Thinkstation p700 30a8 Thinkstation p700 30a9

Lenovo ThinkStation P500 User Manual

Read this First: Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Advanced Configuration

Chapter 6. Preventing Problems

Chapter 7. Troubleshooting and Diagnostics

Chapter 8. Recovery Information

Chapter 9. Installing or Replacing Hardware

Chapter 10. Getting Information, Help, and Service

Chapter 11. System Memory Speed

Appendix A. Regulatory Information

Appendix B. WEEE and Recycling Information

Appendix C. Restriction of Hazardous Substances Directive (Rohs)

Appendix D. ENERGY STAR Model Information

Appendix E. Notices

Index

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Lenovo ThinkStation P500

This manual is also suitable for:

Table of Contents