Problems On Ribbon; Miscellaneous; Recovery - Meteor COMPACT SERIES User Manual

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12.2 Problems on ribbon

Possible Problems Solutions
Ribbon has run out Supply the ribbon roll. Does not apply to direct
Ribbon jam
Recover the jam.
Ribbon sensor error Replace the ribbon
sensor.

12.3 Miscellaneous

13.3.1 The host shows "Printer Time out".
1. Is the communication cable (parallel or serial)
connected securely to your parallel or serial port on
the PC and to the connector on the printer?
2. Is the printer power turned on?
If the power cord is connected, the power switch is
at position '‫ '׀‬and the power LED is still not
illuminated, call for service.
13.3.2 The data has been sent, but there is no output from the
printer. Check the active printer driver, it should be
Label Dr. for your Windows system and the label
printer.
Check the emulation and the print (command) file.
Remarks
thermal. If you use
direct thermal, set
printer driver to D/T.
not for direct thermal.
not for direct thermal.
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13.3.3 Vertical streaks in the printout usually indicate a dirty
or faulty print head. Clean the print head first, if they
still persist, replace the print head.
13.3.4 Unstable ribbon roll rotation.
Check the label path and make sure the head latch is
securely closed.
13.3.5 Poor printout quality.
. The ribbon may be not qualified.
. The media may be not qualified.
. Adjust the Darkness (heat temperature).
. Slow down the print speed.
. Refer to the following paragraphs and clear the
related modules.

12.4 Recovery

In order to continue your print jobs after any abnormal
conditions have been recovered, simply press the CANCEL
button or restart the printer. Make sure that the LED indicator
is illuminated and not blinking and remember to resend your
files.
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