Samsung SCX-6555NX Series User Manual
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Samsung SCX-6555NX Series User Manual

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SCX-6555NX Series
Multi Functional Printer
User's Guide
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  • Page 1 SCX-6555NX Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product. Downloaded From ManualsPrinter.com Manuals...

  • Page 2: Features Of Your New Laser Mfp

    MFP Thank you for purchasing this Samsung multifunctional product. Your machine provides printing, copying, scanning, and faxing functions. With the machine, you can: SPECIAL FEATURES Emulation* (PS) enables PS printing. Some features are optional. Please check the specifications sections.

  • Page 3: Features By Models

    FEATURES BY MODELS The machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions for your business. Basic features of this machine include; FEATURES SCX-6555NX  USB 2.0 USB Memory ...

  • Page 4: Finding More Information

    Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box. Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. Downloaded From ManualsPrinter.com Manuals...

  • Page 5: Safety Information

    safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean: Hazards or unsafe practices that may result in severe personal injury or death. WARNING Hazards or unsafe practices that may result in minor personal injury or property damage. CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety precautions:...

  • Page 6: Laser Safety Statement

    13. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions: • When any part of the power cord, plug or connecting cable is damaged or frayed. •...

  • Page 7: Ozone Safety

    During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, request your nearest Samsung dealer. MERCURY SAFETY Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A.

  • Page 8: Radio Frequency Emissions

    CORRECT DISPOSAL OF BATTERIES IN THIS PRODUCT (Applicable in the European Union and other European countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed with other household waste at the end of their working life.

  • Page 9: Ringer Equivalence Number

    RINGER EQUIVALENCE NUMBER The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded”...

  • Page 10: Openssl License

    PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals.

  • Page 11: Original Ssleay License

    ORIGINAL SSLEAY LICENSE Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;...

  • Page 12: Table Of Contents

    contents contents Features of your new laser MFP Safety Information INTRODUCTION Printer overview Front view Rear view Control panel overview Introducing the touch screen and useful buttons Touch screen Machine Setup button Job Status button XOA button Power Saver Button Interrupt button Managing your machine from the website To access SyncThru™...
  • Page 13 contents Loading paper Loading paper in tray 1, optional tray or optional high capacity feeder In the multi-purpose tray Setting the paper size and type COPYING Understanding the Copy screen Basic tab Advanced tab Image tab Copying originals Changing the settings for each copy Changing the size of originals Reducing or enlarging copies Copying on both sides of originals (Duplex)
  • Page 14 contents Original Type Color Mode Darkness Erase Background Scan to Edge Quality File Format Scan Preset BASIC PRINTING Printing a document Canceling a print job FAXING (OPTIONAL) Preparing to fax Understanding the Fax screen Basic tab Advanced tab Image tab Sending a fax Setting the fax header Sending a fax...
  • Page 15 contents Forwarding a received fax to other destination by an email Forwarding a sent fax to other destination by server Forwarding a received fax to other destination by server Setting up the end Fax tone USING USB MEMORY DEVICE About USB memory Understanding the USB screen Plugging in a USB memory device Scanning to an USB memory device...
  • Page 16 Toner cartridge storage Handling instructions Use of non-Samsung and refilled toner cartridge Estimated cartridge life Replacing the toner cartridge Maintaining the imaging unit Expected cartridge life Replacing the imaging unit Maintenance Parts TROUBLESHOOTING Tips for avoiding paper jams Clearing document jams...
  • Page 17 contents GLOSSARY INDEX Downloaded From ManualsPrinter.com Manuals...

  • Page 18: Introduction

    introduction These are the main components of your machine: This chapter includes • Printer overview • Understanding the Status LED • Control panel overview • Menu overview • Introducing the touch screen and useful buttons • Supplied software • Managing your machine from the website •...

  • Page 19: Control Panel Overview

    CONTROL PANEL OVERVIEW Leads you to the machine setup and advanced Machine Setup settings. (See "Machine Setup" on page 73.) Shows the jobs currently running, queued jobs or Job Status completed jobs. Shows the status of your machine. (See Status "Managing your machine from the website"...

  • Page 20: Introducing The Touch Screen And Useful Buttons

    Usage Page Report: You can print the report on the amount of applications should be installed. For more information, contact your printouts depending on the paper size and type. local Samsung dealer or the retailer where you purchased your machine. Job Status button •...

  • Page 21: Xoa Button

    If the XOA button is not displayed, make sure that the machine gets XOA network parameters correctly, you can manage the machine via Samsung’s license. For more information, contact your local Samsung dealer or the SyncThru™ Web Service, an embedded web server. Use SyncThru™...

  • Page 22: Understanding The Status Led

    UNDERSTANDING THE STATUS LED When the problem occurs, the Status LED indicates the machine's condition by the light color of it's action. STATUS DESCRIPTION • The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.

  • Page 23: Menu Overview

    MENU OVERVIEW The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing Machine Setup, Job Status, or touching menus on the display screen. Refer to the following diagram. Main screen The Main screen is shown on the display screen on the control panel.

  • Page 24: Job Status Button

    Supplies Life tab Machine Info tab Machine Info tab Machine Info tab Machine Info tab (Continued) (Continued) (Continued) Black Copied 2-Sided Email Images Sent (Page 73) (Page 73) Usage Counters Sheets Maintenance Toner Cartridge Machine Details Total Impressions Printed 2 Sided Sheets Impressions Imaging Unit Customer Support...

  • Page 25: Supplied Software

    CD and if you are a Linux OS user, • Number of copies download the software from the Samsung website (www.samsung.com/ In addition, you can use various special printing features. The following printer) and install.

  • Page 26: Getting Started

    getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • Installing the software • Setting up the network • Machine's basic settings • System requirements • Understanding the keyboard SETTING UP THE HARDWARE 4.

  • Page 27: Configuring Network Protocol Via The Machine

    Configuring network protocol via the machine SYSTEM REQUIREMENTS You can set up TCP/IP network parameters, follow the steps listed below. Before you begin, ensure that your system meets the following 1. Make sure your machine is connected to the network with an RJ-45 requirements: Ethernet cable.

  • Page 28: Macintosh

    Macintosh INSTALLING THE SOFTWARE You have to install the machine software for printing. The software includes REQUIREMENT (RECOMMENDED) drivers, applications, and other user friendly programs. OPERATIN • The following procedure is for when the machine is being used as G SYSTEM FREE HDD a network machine.

  • Page 29: Machine's Basic Settings

    Dan hab yungh youq gij digih haijbaz 2000 m doxroengz haenx ancienz sawjyungh. 6. After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung machines in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.

  • Page 30: Setting The Authentication Password

    Setting the authentication password Setting job timeout To set your machine up or change the settings, you have to login. To When there is no input for a certain period of time, the machine exits the change password, follow the next steps. current location.

  • Page 31: Changing The Default Settings

    MAC address. (See "Printing a report" on page 80.) Changing the default settings 2. From the Windows Start menu, select All Programs > Samsung Network Printer Utilities > SetIP. You can set the default values for copy, fax, email, scan and paper all at once.
  • Page 32 Press the arrow key on the side for rotating between From, To, Cc, Bcc, Subject, Message in order. • Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax.

  • Page 33: On The Scanner Glass

    loading originals and print media This chapter introduces you to how to load originals and print media into your machine. This chapter includes: • Loading originals • Loading paper • Selecting print media • Setting the paper size and type LOADING ORIGINALS 3.

  • Page 34: Selecting Print Media

    This may be the result of keep it clean. improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.

  • Page 35: Specification On Print Media

    Specification on print media TYPE SIZE DIMENSIONS WEIGHT CAPACITY Plain paper Letter 216 x 279 mm (8.5 x 11 inches) • 60 to 90 g/m (16 to 24 lb • 520 sheets of 75 g/m (20 lb bond) for the tray bond) paper for the tray Legal 216 x 356 mm (8.5 x 14 inches)

  • Page 36: Media Sizes Supported In Each Mode

    Media sizes supported in each mode Guidelines for special print media MODE SIZE SOURCE MEDIA TYPE GUIDELINES Copy mode Letter, A4, Legal, • tray 1 Envelopes • Successful printing on envelopes depends upon the Oficio, Folio, • optional tray 2 quality of the envelopes.

  • Page 37: Changing The Size Of The Paper In The Paper Tray

    MEDIA TYPE GUIDELINES MEDIA TYPE GUIDELINES Transparencies • To avoid damaging the machine, use only Preprinted • Letterhead must be printed with heat-resistant ink transparencies designed for use in laser printers. paper that will not melt, vaporize, or release hazardous •...

  • Page 38: Loading Paper

    Using photographic paper or coated paper may cause problems, • If you experience problems with paper feed, place one sheet at a requiring repairs. Such repairs are not covered by Samsung’s time in the multi-purpose tray. warranty or service agreement.

  • Page 39: In The Multi-Purpose Tray

    In the multi-purpose tray 3. Load the paper. The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. Tips on using the multi-purpose tray •...

  • Page 40: Setting The Paper Size And Type

    4. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. Depending on the media type you are using, keep the following loading guidelines: •...

  • Page 41: Basic Tab

    copying This chapter gives you information about using your machine as a copy machine. This chapter includes • Understanding the Copy screen • Changing the settings for each copy • Copying originals • Using special copy features UNDERSTANDING THE COPY SCREEN Advanced tab When you press Copy on the Main screen, the Copy screen appears which has several tabs and lost of copying options.

  • Page 42: Image Tab

    Image tab 5. Enter the number of copies using the number keypad, if necessary. If you want to copy originals on the scanner glass and copy more than two copies, the message Another Page? appears after the first page copied. At this time, if you select No, the machine starts copying the rest of your originals and sorts the copied papers in order.

  • Page 43: Reducing Or Enlarging Copies

    paper, and 3rd page is the letter-sized paper, then the machine prints the output first letter, legal, and letter in order from several trays. • Other preset values: Allows user to easily select commonly used values. • 2 -> 1 Sided: Scans both sides of the originals and prints each of Reducing or enlarging copies one on a separate sheet.

  • Page 44: Deciding The Form Of Copy Output (Collated / Staple

    Changing the darkness This defines the degree of darkness. Use left/right arrows to change the level of light/dark in the printouts. Deciding the form of copy output (Collated / Staple) Press the Basic tab > Output, then use left/right arrows to select Collated USING SPECIAL COPY FEATURES or Stapled.

  • Page 45: Copying Id With The Manual Id Copy Option

    • Forth Image Position: LEFT, TOP : X-105mm/Y-150mm, RIGHT, • If the original is larger than the printable area, some portions may BOTTOM: X-205mm/Y-230mm not be printed. • If this option is grayed out, select the Duplex option to 1 -> 1 Sided, the Output option to Collated.

  • Page 46: Clone Copying

    5. Press On to activate this feature. 6. Press OK. 7. Press Start on the control panel to begin copying. Book copying Use this feature to copy a book. If the book is too thick, lift the scanner lid until its hinges are engaged by the stopper and then close the scanner lid. If the book or magazine is thicker than 30 mm(1.18 inches), start copying with the scanner lid open.

  • Page 47: Cover Copying

    6. Press OK. 7. Press Start on the control panel to begin copying. This feature is possible only with A4, Letter, Legal, Folio, Oficio, JIS B5, ISO B5, Executive, A5 and Statement sized paper. Cover copying The machine automatically adds covers to your copied set using stock taken from a different tray.

  • Page 48: Watermark Copying

    1. Place the originals face up in the DADF. Or place a single original face 1. Place the originals face up in the DADF. Or place a single original face down on the scanner glass. (See "Loading originals" on page 33.) down on the scanner glass.

  • Page 49: Understanding The Scan Screen

    scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fax or email the files, upload them to your website, or use them to create projects that you can print. This chapter gives you information about the scanning method and the different ways to send the scanned file to the destination.

  • Page 50: Basic Tab

    Basic tab Scan to Server This section explains the Basic tab of Scan to Email and Scan to Server, and Scan to PC's basic screen. Scan to Email • SMB: Sends the scanned file to SMB. Press SMB for that option. •...

  • Page 51: Output Tab

    • Color Mode: Adjusts the color options of the scan output. If the If the authentication message shows, enter User Name and original is color and you want to scan in color, press Color Mode. Password. This message shows only when the network (See "Color Mode"...

  • Page 52: Entering Email Addresses By The Address Book

    4. Click Machine Settings > E-mail Setup > Individual Address 2. Press the initial alphabet key of the address you are looking for. Or Book. Then the screen shows Individual Address Book on the press Search to specify the search criteria. right side of the screen.

  • Page 53: Using Scan And Fax Manager 2

    Software section. • Default: Allows you to go back to default options. 1. From the Start menu, click Samsung Printers > Scan and Fax Manager2. SCANNING BY A NETWORK CONNECTION You can open Scan and Fax Manager2 by right clicking the...
  • Page 54 7. Click Apply. 1. Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine. Network user authenticated by Kerberos 2. Click Machine Settings and E-mail Setup. 1. Enter the realm used for Kerberos login. 3.

  • Page 55: Scanning Originals And Sending Via Smb/Ftp (Scan To Server

    SCANNING ORIGINALS AND SENDING VIA SMB/ 10. Enter the Share name of the server. FTP (SCAN TO SERVER) 11. Check the box next to Anonymous if you want to permit unauthorized persons to access the SMB server. You can scan an image and send it to a total of 5 destinations via the SMB This box is unchecked by default.

  • Page 56: Changing The Scan Feature Settings

    6. Press Scan to Server to show the SMB server list you entered in the SyncThru Web Service. FEATURE RESOLUTION (DPI) FILE FORMAT Scan to Email 100, 200, 300, 400, PDF, Single-Page TIFF, Multi-Page TIFF, JPEG Scan to PC 100, 200, 300, 400, PDF, TIFF, JPEG Scan to Server 100, 200, 300, 400,...

  • Page 57: Color Mode

    Color Mode Scan to Edge Use this option to scan the original in Mono, Gray or Color mode. You can set the machine to scan full size of a page as it is. Usually, the machine scans a page except edges, which means the margin, especially Press Scan >...
  • Page 58 • Sharing and Printing: Produces a small-sized file for normal quality documents. • High Quality Printing: Set this option for high quality output with the largest file size. • Archival Record: For the electronic file which is of the smallest file size of the output.

  • Page 59: Canceling A Print Job

    basic printing This chapter explains common printing tasks. This chapter includes: • Printing a document • Canceling a print job PRINTING A DOCUMENT Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use.

  • Page 60: Understanding The Fax Screen

    faxing (optional) This chapter gives you information about using your machine as a fax machine. This chapter includes: • Preparing to fax • Using the polling option • Understanding the Fax screen • Printing a report after sending a fax •...

  • Page 61: Advanced Tab

    Setting the fax header • Duplex: Selects whether the machine send faxes one side of the original, both sides of the original. In some countries, you are required by law to indicate your fax number on • Resolution: Adjusts the resolution options. any fax you send.

  • Page 62: Sending A Fax Manually (On Hook Dial

    Sending a fax manually (On Hook Dial) Redialing the last number 1. Press Fax from the Main screen. 1. Press Fax from the Main screen. 2. Place the originals face up into the DADF. 2. Adjust the document settings in the Image tab. 3.

  • Page 63: Receiving A Fax

    RECEIVING A FAX Receiving faxes manually using an extension telephone This section explains how to receive a fax, and the special receiving This feature works best when you are using an extension telephone methods available. connected to the EXT socket on the back of your machine. You can receive a fax from someone you are talking to on the extension telephone, without Changing the receive modes going to the fax machine.

  • Page 64: Duplex

    Duplex • Enhance: The higher the number is, the more vivid the background This function is especially intended for two-sided originals. You can select • Erase: The higher the number is, the lighter the background is. whether the machine sends the fax on one side or both sides of the paper. Erase Background is disabled if the Original Type is set to Photo.

  • Page 65: Storing Group Fax Numbers (Group No

    Setting up a fax phonebook using SyncThru Web Service 3. Enter the name of the fax number in the ID field with the pop up keyboard, and the fax number in the Fax No. area using the number You can store fax numbers conveniently from the networked computer keypad on the control panel.

  • Page 66: Polling A Remote Fax

    Polling a remote fax SENDING A FAX IN TOLL SAVE TIME This option allows you to retrieve (poll) a fax which is stored in the remote You can set the machine to send a fax in toll save time to save a telephone machine.

  • Page 67: Forwarding A Sent Fax To Other Destination By A Fax

    Forwarding a sent fax to other destination by a fax 3. Press the Setup tab > Fax Setup. 4. Press down arrow on the right side. You can set the machine to forward every fax you sent to other destination 5.

  • Page 68: Understanding The Usb Screen

    using USB memory device This chapter explains how to use a USB memory device with your machine. This chapter includes: • About USB memory • Scan to USB • Understanding the USB screen • Changing the scan feature settings • Plugging in a USB memory device •...

  • Page 69: Scanning To An Usb Memory Device

    SCANNING TO AN USB MEMORY DEVICE Advanced tab You can scan a document and save the scanned image onto a USB memory device. When you scan a document, the machine uses the default settings such as the resolution. You can also customize your own scan setting.

  • Page 70: Changing The Scan Feature Settings

    Original Type • Scan Preset: Automatically changes some scan options such as file format, resolution, and more. You can adjust options to fit each You can set the original document type in order to enhance the quality of a specific purpose. (See "Scan Preset" on page 71.) document being scanned.

  • Page 71: Darkness

    Darkness Scan Preset You can select the degree of darkness of the scanned output. If your This feature allows you to use optimized settings for your specific scan job. original document is light or faded, press the right arrow to make the output Press USB >...

  • Page 72: Printing From A Usb Memory Device

    • Overwrite:You can set the machine to delete previous job information on USB as you store new job information. PRINTING FROM A USB MEMORY DEVICE You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, and PRN files. Direct Print option supported file types: •...

  • Page 73: Machine Status Screen

    machine status and advanced setup This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features. This chapter includes: •...

  • Page 74: Browsing The Machine's Status

    BROWSING THE MACHINE’S STATUS GENERAL SETTINGS You can browse the machine information and validate some features of the Before you get ready to using the machine, it is recommended to set up the machine. machine parameters. 1. Press Machine Setup on the control panel. 1.
  • Page 75 OPTION DESCRIPTION OPTION DESCRIPTION Timers The machine cancels a printing job if data does Contention This feature lets you to select the priority between not be received in specific time. copy jobs and print jobs. Management • System Timeout: The machine returns to the •...

  • Page 76: Copy Setup

    COPY SETUP FAX SETUP For copy output, you can set up several options in advance. This machine offers you with various options to you for setting up the fax system. You can change the default settings for your preferences and 1.
  • Page 77 OPTION DESCRIPTION OPTION DESCRIPTION Secure Receive You may need to prevent your received faxes from Toll Save Set the machine to send a fax in the toll save time being accessed by unauthorized people. This for saving. (See "Sending a fax in toll save feature restricts printing of received faxes when time"...

  • Page 78: Network Setup

    NETWORK SETUP AUTHENTICATION You may set up the network with the machine's touch screen. Before doing This feature lets you control and lock all outgoing data, or change the that, you must have the information concerning the type of network password.

  • Page 79: Optional Service

    OPTIONAL SERVICE OPTION OPTION DESCRIPTION When you want to add the optional features for this machine, you have to Authentication Foreign Device • Internal Credits: It is used install the optional kit and then set the machine to enable and activate those Mode Interface when you cancel the job or...

  • Page 80: Printing A Report

    PRINTING A REPORT OPTION OPTION DESCRIPTION You can print a report on the machine's configuration or font list, etcetera. Report Configuration You can print a report on the 1. Press Machine Setup on the control panel. machine's overall configuration. Report 2.

  • Page 81: Monitoring The Supplies Life

    maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes • Printing a machine report • Checking Document Box • Monitoring the supplies life • Cleaning your machine • Finding the serial number • Maintaining the Toner cartridge •...

  • Page 82: Checking Document Box

    CHECKING DOCUMENT BOX Cleaning the transfer unit The cleaning the transfer unit within this machine is recommended for its The machine shows the document box list of the print or fax job. printing quality. The cleaning period is best once a year or once 10,000 Press Document Box on the Main screen.

  • Page 83: Maintaining The Toner Cartridge

    3. Wipe the surface of the scanner glass and DADF glass until it is clean and dry. Samsung Electronics does not recommend or approve the use of non- Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

  • Page 84: Maintaining The Imaging Unit

    3. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge. 8. Slide the new toner cartridge in until it locks in place. 4. Lift the locking lever and pull the toner cartridge out. 9.

  • Page 85: Replacing The Imaging Unit

    Replacing the imaging unit 4. Lift the locking lever and pull the toner cartridge out. 1. Open the side cover. 2. Open the front cover. The toner cartridge must be removed to replace the imaging unit. 5. Pull the used imaging unit out. 3.

  • Page 86: Maintenance Parts

    MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working condition the following items will need to be replaced after the specified number of pages or when the life span of each item has expired.

  • Page 87: Clearing Document Jams

    troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Tips for avoiding paper jams • Understanding display messages • Clearing document jams • Solving other problems • Clearing paper jams TIPS FOR AVOIDING PAPER JAMS 2.

  • Page 88: Misfeed Of Exiting Paper

    Misfeed of exiting paper Roller misfeed 1. Remove the remaining documents from the DADF. 1. Open the scanner lid. 2. Open the DADF cover. 2. Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands. 3.

  • Page 89: Clearing Paper Jams

    In the tray 1 5. Close the white document background and the scanner lid. Then load the removed pages back into the DADF. 1. Pull out the paper tray to open. After you pull it out completely, lift the front part of the tray up slightly to release the tray from the machine. CLEARING PAPER JAMS When a paper jam occurs, the warming message appears on the display screen.

  • Page 90: In The Optional Tray

    In the optional tray Do not touch the shiny imaging unit surface. Scratches or smudges will result in poor print quality. This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, 4.

  • Page 91: In The Optional High Capacity Feeder

    If the paper does not move when you pull, or if you do not see the paper 7. Insert the tray 2 and close the two covers. in this area, stop and go to step 4. 4. Pull out the optional tray 2. 5.
  • Page 92 3. Pull the jammed paper out, in the direction shown, pulling gently and 6. Remove the paper in the direction shown. Pull it out gently and slowly in slowly in order to avoid tearing the paper. order to avoid tearing the paper. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 4.

  • Page 93: In The Multi-Purpose Tray

    In the multi-purpose tray 2. Remove the jammed paper, in the direction shown. 1. If the paper is not feeding properly, pull the paper out of the machine. 3. Close the side cover. 2. Open and close the side cover. Printing automatically resumes. In the paper exit area 1.

  • Page 94: In The Duplex Unit Area

    In the duplex unit area 2. Press the right part of lever (1c) and hold still, then push the stacker to the left to release the stacker. If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.

  • Page 95: Understanding Display Messages

    UNDERSTANDING DISPLAY MESSAGES 3. Remove the jammed paper. Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.
  • Page 96 End of life, Replace The toner in the Replace the imaging imaging unit has run unit with a Samsung- with new imaging Original paper jam The originals are Open the DADF cover out. genuine toner cartridge.
  • Page 97 Paper Jam in tray 3 use. Check it Paper Jam in tray 3 Toner cartridge is The toner cartridge Install a Samsung- (HCF) you have installed is genuine toner cartridge, not compatible. not for your machine. designed for your Paper Jam in tray 4 Check user’s guide...

  • Page 98: Solving Other Problems

    SOLVING OTHER PROBLEMS CONDITION SUGGESTED SOLUTIONS The following chart lists some conditions that may occur and the The paper keeps • There is too much paper in the tray. Remove recommended solutions. Follow the suggested solutions until the problem is jamming.

  • Page 99: Printing Problems

    The machine is not Select Samsung SCX-6x55X The machine The paper option For many software selected as the Series PCL 6 or Samsung that was selected in applications, the paper selects print default printer. SCX-6x55X Series PS as the printer properties...

  • Page 100: Printing Quality Problems

    Printing quality problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the Pages print, but The toner cartridge Redistribute the toner, if problem.
  • Page 101 CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS White Spots White spots appears on the page: Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper is too rough and a lot of dirt from •...

  • Page 102: Copying Problems

    CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Back of printouts Check for leaking toner. Clean the inside of the Curl If the printed paper is curled or paper does not machine. Contact a service representative. feed into the machine: are dirty •...

  • Page 103: Scanning Problems

    Fax problems CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Toner cartridge • Your originals may contain pictures, solids, produces fewer or heavy lines. For example, your originals The machine is not • Unplug the power cord and plug it in again. copies than expected may be forms, newsletters, books, or other working, there is no...

  • Page 104: Common Postscript Problems

    CONDITION SUGGESTED SOLUTIONS POSSIBLE PROBLEM SOLUTION CAUSE Faxes do not store in There may not be enough memory space to store the fax. If the display shows the low Fax memory. The machine It might take Try to print with the latest memory is full.

  • Page 105: Common Linux Problems

    Common Linux problems CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Some color images This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color come out in The machine does • Check if the printer driver is installed in your space of the document is indexed RGB color unexpected color.
  • Page 106 CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS The machine does • Check if your machine is attached to your The machine does • Check if a document is loaded into the not appear on the computer. Make sure that it is connected not scan.

  • Page 107: Common Macintosh Problems

    Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not Incompatibility between the PDF file and the Acrobat products: print PDF file correctly. Printing the PDF file as an image may Some parts of graphics, solve this problem. Turn on Print As text, or illustrations are Image from the Acrobat printing options.

  • Page 108: Accessories

    ordering supplies and accessories This chapter provides information on purchasing cartridges and accessories available for your machine. This chapter includes: • Supplies • How to purchase • Accessories The optional parts or features may differ by countries. Contact your ACCESSORY DESCRIPTION PART NUMBER sales representatives whether the part you want is available in your...

  • Page 109: How To Purchase

    Italia, France, Sweden, Denmark, Finland, Austria, Switzerland, Belgium, Hungary. HOW TO PURCHASE To order Samsung-authorized supplies or accessories, contact your local Samsung dealer or the retailer where you purchased your machine, or visit www.samsungprinter.com and select your country/region to obtain information on calling for technical support.

  • Page 110: Installing A Memory Dimm

    Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Samsung makes several accessories available to enhance your machine’s capabilities. This chapter includes •...

  • Page 111: Activating The Added Memory In The Ps Printer Properties

    Devices and Printers. For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. 4. Select the Samsung SCX-6x55X Series PS printer. 5. Click the right mouse button on the printer icon and select Properties. 6. Select Device Settings.

  • Page 112: Enabling Fax Feature After Installing The Fax Option Kit

    6. Slide the stapler unit in until it locks in place. 7. Close the finisher cover. ENABLING FAX FEATURE AFTER INSTALLING THE FAX OPTION KIT After installing the Fax kit, you have to set up the machine in order to use this function.

  • Page 113: Printer Specifications

    specifications This chapter guides you about this machine’s specifications such as various features. This chapter includes; • General specifications • Scanner specifications • Printer specifications • Facsimile specifications (optional) • Copier specifications GENERAL SPECIFICATIONS Item Description Imaging unit Approx. 80,000 pages Item Description yield...

  • Page 114: Copier Specifications

    a. Print speed will be affected by operating system used, computing Item Description performance, application software, connect on method, media type, media size, and job complexity. Color bit depth • Internal: 36 bits b. Please visit www.samsungprinter.com to download the latest software •...

  • Page 115: Glossary

    glossary DADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well A Duplex Automatic Document Feeder (DADF) is a mechanism that will as mentioned in this user's guide. automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.

  • Page 116: Fuser Unit

    Emulation a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Emulation is a technique of one machine obtaining the same results as another. Intranet An emulator duplicates the functions of one system with a different A private network that uses Internet Protocols, network connectivity, and system, so that the second system behaves like the first system.

  • Page 117: Mac Address

    LDAP The Lightweight Directory Access Protocol (LDAP) is a networking Open Systems Interconnection (OSI) is a model developed by the protocol for querying and modifying directory services running over TCP/ International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers.

  • Page 118: Subnet Mask

    SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail Windows Imaging Architecture (WIA) is an imaging architecture that is transmissions across the Internet. SMTP is a relatively simple, text- originally introduced in Windows Me and Windows XP. A scan can be based protocol, where one or more recipients of a message are initiated from within these operating systems by using a WIA-compliant specified, and then the message text is transferred.

  • Page 119: Contact Samsung Worldwide

    If you have any comments or questions regarding Samsung products, COUNTRY/REG CUSTOMER CARE WEB SITE contact the customer care center. CENTER Samsung COUNTRY/REG CUSTOMER CARE GERMANY 01805 - SAMSUNG www.samsung.com WEB SITE CENTER (726-7864 € 0,14/min) GEORGIA...
  • Page 120 800-2255 REP. DOMINICA 1-800-751-2676 www.samsung.com RUSSIA 8-800-555-55-55 www.samsung.ru SINGAPORE 1800-SAMSUNG www.samsung.com (726-7864) SLOVAKIA 0800-SAMSUNG www.samsung.com (726-7864) SOUTH AFRICA 0860 SAMSUNG www.samsung.com (726-7864) SPAIN 902-1-SAMSUNG(902 172 www.samsung.com 678) SWEDEN 0771 726 7864 www.samsung.com (SAMSUNG) SWITZERLAND 0848-SAMSUNG (7267864, www.samsung.com CHF 0.08/min) SYRIA...
  • Page 121 index ADF, load DADF fax option kit cover 18 enabling option feature after installing adjustment input tray 18 the kit 112 altitude 29 output tray 18 ordering 108 width guides 18 admin setting fax receiving darkness changing the receive mode 63 altitude adjustment copying 44 extension telephone 63...
  • Page 122 Individual N-up copy print/report email addresses for scanning 51 accounting reports 80 individual fax number 64 configuration report 80 e-mail confirmation report 80 fax report 80, 81 58, 71 network auth. log report 80 On Hook Dial PCL font list 80 scan report 81, 80 sending a fax 62 clearing paper from the duplex unit area...
  • Page 123 scanner glass touch screen loading documents 33 problem solving 98 scanner lid tray adjusting the width and length 37 Scanner lock switch optional tray 18 tray1 18 scanning color mode 57, 70 darkness 57, 71 enabling the scan kit option 79, 57, 71 file format 57, 71 USB flash memory original size 56, 70, 56, 70...
  • Page 124 This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 125 REV 1.07 Downloaded From ManualsPrinter.com Manuals...

  • Page 126: Software Section

    Samsung Printer Software section Downloaded From ManualsPrinter.com Manuals...
  • Page 127 Software section Contents 1. Installing Printer Software in Windows Installing Printer Software ......................5 Installing Software for Local Printing ................. 5 Installing Software for Network Printing ................8 Reinstalling Printer Software ....................11 Removing Printer Software ..................... 12 2. Basic Printing Printing a Document ......................
  • Page 128 6. Sharing the Printer Locally Setting Up a Host Computer ....................26 Setting Up a Client Computer ....................26 7. Scanning Using Samsung Easy Document Creator ................... 27 Understanding Samsung Easy Document Creator .............. 27 Using features ......................29 Plug-ins ........................30 Scanning Process with TWAIN-enabled Software ................
  • Page 129 Scanning Using the WIA Driver ....................30 Windows XP/Server 2003 ....................31 Windows Vista ......................31 Windows 7 ........................31 8. Using Smart Panel Understanding Smart Panel ....................32 Opening the Troubleshooting Guide ..................33 Changing the Smart Panel Program Settings ................33 9.
  • Page 130 For a USB-connected ....................43 Printing ..........................44 Printing a Document ..................... 44 Changing Printer Settings ....................44 Printing Multiple Pages on One Sheet of Paper ..............46 Duplex Printing ......................46 Scanning ..........................47 Downloaded From ManualsPrinter.com Manuals...

  • Page 131: Installing Printer Software In Windows

    Typical Installation Installing Printer This is recommended for most users. All components necessary for printer operations will be installed. Software in Windows Make sure that the printer is connected to your computer and powered on. This chapter includes: Insert the supplied CD-ROM into your CD-ROM drive. •...
  • Page 132 If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish. You are now sent to the Samsung web site.
  • Page 133 If the test page prints out correctly, click Yes. If not, click No to reprint it. To register yourself as a user of Samsung Printers in order : If your printer is not already connected to the to receive information from Samsung, select the checkbox computer, the following window will appear.

  • Page 134: Installing Software For Network Printing

    Installing Software for Network Select Typical installation for a network printer. Click Next. Printing When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network.
  • Page 135 Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.
  • Page 136 Click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.

  • Page 137: Reinstalling Printer Software

    After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung Printers in order to receive information from Samsung. If you so desire, select the corresponding checkbox(es) and click Finish.

  • Page 138: Removing Printer Software

    Removing Printer Software : If your printer is not already connected to the computer, the following window will appear. Start Windows. From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Select Remove and click Next. You will see a component list so that you can remove any item individually.

  • Page 139: Basic Printing

    Open the document you want to print. Basic Printing Select Print from the File menu. The Print window is displayed. It may look slightly different depending on your This chapter explains the printing options and common printing application. tasks in Windows. The basic print settings are selected within the Print window.

  • Page 140: Printing To A File (Prn)

    Printing to a file (PRN) Printer Settings You will sometimes need to save the print data as a file for your You can use the printer properties window, which allows you to purpose. access all of the printer options you need when using your printer.

  • Page 141: Layout Tab

    Layout Tab Paper Tab The Layout tab provides options to adjust how the document Use the following options to set the basic paper handling appears on the printed page. The Layout Options includes specifications when you access the printer properties. See Multiple Pages per Side, Poster Printing and Booklet “Printing a Document”...

  • Page 142: Graphics Tab

    Graphics Tab Plain Paper: Normal plain paper . Select this type if your printer is monochrome and printing on the 16 lb (60 g/m ) cotton paper. Use the following Graphic options to adjust the print quality for Recycled Paper: 20 lb to 24 lb (75~90 g/m ) recycled paper.

  • Page 143: Extras Tab

    Extras Tab Advanced Options You can set advanced settings by clicking the Advanced You can select output options for your document. See “Printing Options button. a Document” on page 13 for more information about accessing • TrueType Options: This option determines what the driver the printer properties.

  • Page 144: About Tab

    • Use Printer Fonts: When Use Printer Fonts is checked, the Right-click on the printer driver icon and select printer uses the fonts that are stored in its memory (resident Properties. fonts) to print your document, rather than downloading the fonts used in your document.

  • Page 145: Advanced Printing

    Advanced Printing Printing Multiple Pages on One Sheet of Paper (N-Up Printing) This chapter explains printing options and advanced printing tasks. You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify.

  • Page 146: Printing Posters

    Printing Posters Printing Booklets This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.

  • Page 147: Printing On Both Sides Of Paper

    Printing on Both Sides of Paper Printing a Reduced or Enlarged Document You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. You can change the size of a page’s content to appear larger or The options are: smaller on the printed page.

  • Page 148: Using Watermarks

    Editing a Watermark Using Watermarks To change the print settings from your software application, access printer properties. See “Printing a The Watermark option allows you to print text over an existing Document” on page 13. document. For example, you may want to have large gray letters reading “DRAFT”...

  • Page 149: Using Overlays

    Using a Page Overlay Using Overlays After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. What is an Overlay? To change the print settings from your software An overlay is text and/or images stored in the computer hard application, access printer properties.

  • Page 150: Using Windows Postscript Driver

    Advanced Using Windows You can use advanced settings by clicking the Advanced button. PostScript Driver If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer.

  • Page 151: Using Direct Printing Utility

    Using Direct Printing Printing Utility There are several ways you can print using Direct Printing Utility. This chapter explains how to use Direct Printing Utility to print PDF files without having to open the files. From the Direct Printing Utility window AUTION •...

  • Page 152: Sharing The Printer Locally

    Sharing the Printer Setting Up a Host Computer Locally Start Windows. From the Start menu select Printers and Faxes. You can connect the printer directly to a selected computer, which is called “host computer,” on the network. Double-click your printer driver icon. The following procedure is for Windows XP.

  • Page 153: Scanning

    Samsung software or the WIA including .epub format. These documents can be shared via driver.
  • Page 154 Provides more in-depth options for scanning documents on a one- by-one basis. : Text Converting will only be available after installing the optical character recognition (OCR) software proivided in a separate installation file. • Image Scanning: Use for scanning single or mulitple pictures.

  • Page 155: Using Features

    Click on Save (Saving a Scan), Send ( E-mailing a Scan), network with network administrator. To guarantee correct or Share (Uploading). functioning of SNS upload in Samsung Easy Document Creator, unrestricted network environment is needed for HTTPS communication. If there is room on the document glass, more than one item can be scanned at the same time.

  • Page 156: Plug-Ins

    Converting to an E-Book Make sure that your machine and computer are turned on and properly connected to each other. Scan Directly Load the document(s) face up into the DADF (or ADF). Place a single document face down on the document glass, or load the documents face up into the document feeder.

  • Page 157: Windows Xp/Server 2003

    Windows XP/Server 2003 Windows 7 Load the document(s) face up into the DADF (or ADF). Load the document(s) face up into the DADF (or ADF). Place a single document face down on the document glass. Place a single document face down on the document glass.

  • Page 158: Using Smart Panel

    Samsung website (www.samsung.com/printer) and install. OTES OTES • If you have already installed more than one Samsung printer, first select the printer model you want in order to • To use this program, you need: use the corresponding Smart Panel. Right-click (in Windows...

  • Page 159: Opening The Troubleshooting Guide

    Opening the Troubleshooting Changing the Smart Panel Guide Program Settings Using the troubleshooting guide, you can view solutions for Right-click (in Windows or Linux) or click (in Mac OS X) the error status problems. Smart Panel icon and select Options. Right-click (in Windows or Linux) or click (in Mac OS X) the Select the settings you want from the Options window.

  • Page 160: Using Your Printer In Linux

    If you are not a super user, ask your system • Scanning a Document administrator. From the Samsung website, download and unpack the Unified Linux Driver package to your computer. Getting Started Right click the Unified Linux Driver package and extract the package.

  • Page 161: Uninstalling The Unified Linux Driver

    Login field and enter the system password. : You must log in as a super user (root) to uninstall the From the Samsung website, download the Smart Panel printer software. If you are not a super user, ask your system package to your computer.

  • Page 162: Using The Unified Driver Configurator

    Double-click Unified Driver Configurator on the URI of your printer. desktop. You can also click the Startup Menu icon and select Samsung Unified Driver and then Unified Driver You can use the following printer control buttons: Configurator. • Refresh: renews the available printers list.

  • Page 163: Scanners Configuration

    In this window, you can monitor the activity of scanner devices, than one device (printer and scanner), it is necessary to view a list of installed Samsung MFP devices, change device organize proper access of “consumer” applications to these properties, and scan images.

  • Page 164: Configuring Printer Properties

    Configuring Printer Properties Printing a Document Using the properties window provided by the Printers configuration, you can change the various properties for your Printing from Applications machine as a printer. There are a lot of Linux applications that you are allowed to Open the Unified Driver Configurator.

  • Page 165: Printing Files

    To abort the current job, click Cancel. Printing Files Click your You can print many different types of files on the Samsung scanner. machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.

  • Page 166: Adding Job Type Settings

    The document is scanned and the image preview appears If you want to edit the scanned image, use the toolbar. For in the Preview Pane. further details about editing an image, see page 40. When you are finished, click Save on the toolbar. Select the file directory where you want to save the image and enter the file name.
  • Page 167 You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Allows you to scroll through the image. Crops the selected image area. Zooms the image out. Zooms the image in.

  • Page 168: Using Your Printer With A Macintosh

    Double-click the Installer OS X icon. Enter the password and click OK. Installing Software The Samsung Installer window opens. Click Continue Select Uninstall and click Uninstall. The CD-ROM that came with your printer provides you with the PPD file that allows you to use the CUPS driver or Apple...

  • Page 169: Setting Up The Printer

    • For MAC OS 10.5~10.6, open System Preferences from the Applications folder, and click Printer & Fax. • For MAC OS 10.4, if Auto Select does not work properly, select Samsung in Print Using and your printer name Click Add on the Printer List. in Model.

  • Page 170: Printing

    Changing Printer Settings Printing You can use advanced printing features when using your printer. From your Macintosh application, select Print from the File menu. The printer name which appears in the printer properties OTES window may differ depending on the printer in use. Except for •...

  • Page 171: Printer Features

    Graphics Printer Features The Graphics tab provides options for selecting This tab provides options for selecting the paper type and Resolution(Quality) and Color Mode. Select Graphics adjusting print quality. Select Printer Features from the form the Presets' drop-down list to access the graphic Presets' drop-down list to access the following features: features.

  • Page 172: Printing Multiple Pages On One Sheet Of Paper

    Printing Multiple Pages on One Sheet Duplex Printing of Paper You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your You can print more than one page on a single sheet of paper. finished document.

  • Page 173: Scanning

    Scanning You can scan docoments using Image Capture. Macintosh OS offers Image Capture. Make sure that your machine and computer are turned on and properly connected to each other. Load the document(s) face up into the DADF (or ADF). OR place a single document face down on the document glass.

  • Page 174: Oftware Section

    OFTWARE SECTION NDEX installing print 38 Linux software 34 paper source, set 39 advanced printing, use 19 Windows 15 paper tray, set copy 25 paper type, set Layout properties, set booklet printing 20 print 38 Windows 15 poster, print 20 Linux PostScript driver driver, install 34...
  • Page 175 WIA, scan 30 resolution printing 39 scanning Linux 39 TWAIN 30 WIA driver 30 scanning from Macintosh 47 setting darkness 16 favorites 18 image mode 16 resolution Windows 16 toner save 16 true-type option 16 software install Macintosh 42 Windows 5 reinstall Windows 11 system requirements...

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