Troubleshooting; Checkpoints - Samsung NY58J9850WS User Manual

Troubleshooting

If you encounter a problem with the gas oven, first check the table below and try
the suggested actions.

Checkpoints

Gas safety
Problem Possible cause
You smell gas. There is a gas leak. The
surface burner knob is
not in the OFF position
and the burner is not lit.
Action
Clear the room, building, or
area of all occupants.
Immediately call your gas
supplier from a neighbor's
phone. Do not call from your
phone. It is electrical and
could cause a spark that could
ignite the gas. Follow the gas
supplier's instructions.
If you cannot reach your
gas supplier, call the fire
department.
Surface burner
Problem Cause
All burners do not The power cord is
light. not plugged into the
electrical outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
The gas supply is not
properly connected or
turned on.
Surface burners do The control knob is not
not light. set properly.
The burner caps are not
in place.
The burner base is
misaligned.
Surface burner The control knob has
clicks during been left in the LITE
operation. position.
The burners do not Surface burner
burn evenly. components and caps are
not assembled correctly
and level.
Surface burners are dirty.
Action
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the Installation
Instructions that came with
your range.
Push in the control knob and
turn it to the LITE position.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
See page 43.
Clean surface burner
components.
(See page 43.)
English 51