Samsung NY58J9850WS User Manual page 54

Troubleshooting
Problem Cause
Crackling or This is normal.
popping sound.
Excessive smoking This is the first time the
during a self- oven has been cleaned.
cleaning cycle.
Oven door will not This is normal.
open after a self-
cleaning cycle.
54 English
Action
This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press the
OFF/CLEAR button. Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked,
wipe up excessive soil, and
then reset the oven for self-
cleaning.
The oven door will stay locked
until the oven temperature
drops below 400 °F.
Problem Cause
The oven is not A fine dust or ash is
clean after a self- normal.
cleaning cycle.
There is steam This is normal.
or smoke coming
from under the
control panel.
A burning or oily This is normal for a new
odor coming from oven and will disappear
the vent. within / hour of the first
1
2
bake cycle.
Strong odor. This is temporary.
Action
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
The oven vent is located there.
More steam is visible when
you are using the convection
functions or when baking or
roasting multiple items at the
same time.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
46.)
The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.