Information Codes - Samsung NY58J9850WS User Manual

Troubleshooting
Problem Cause
Display goes blank. The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Food does not The wrong cooking mode
bake or roast is selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being
cooked.
Incorrect cookware or
cookware of improper
size is being used.
The oven thermostat
needs adjustment.
There is aluminum foil
on racks and/or oven
bottom.
The clock or timers are
not set correctly.
Food does not The oven controls are not
broil properly in set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
56 English
Action
Replace fuse or reset circuit
breaker.
See page 21.
See page 28.
See page 15.
See page 38.
Remove foil.
See page 14.
See page 23.
See page 21.
See the broiling guide on page
26.

Information codes

Code symbol Meaning
Oven sensor malfunction.
The oven is overheating.
Temp probe malfunction.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal
malfunction.
Divider switch malfunction.
** If these solutions do not solve the problem, contact a local Samsung service
center 1-800-SAMSUNG (1-800-726-7864).
Solution
1. Press the OFF/CLEAR button
and restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
1. If the Divider is in the oven,
make sure it is pushed in all
the way.
2. If the Divider is not in the
oven, see if something is
pressing against the divider
switch in the back of the
oven.
If the Divider is all the
3.
way in or there is nothing
pressing against the Divider
switch, press the OFF/CLEAR
button and restart the oven.
If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds, and then
reconnect the power.