Samsung NY58J9850WS User Manual page 52

Dual fuel range
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Troubleshooting
Problem
Cause
Very large or
Wrong orifice is
yellow surface
assembled.
burner flames.
Surface burners
The oven door lock is
light but oven
turned on.
burners do not
light.
Gas Pressure Regulator
shut off switch is in the
'off position.
Oven
Problem
Cause
The oven control
There may be an issue
beeps and displays
with your oven. See the
an information
"Information codes" chart
code.
on page 56.
52 English
Action
Check the burner orifice size
and contact your installer if
you have the wrong orifice (LP
gas instead of natural gas or
natural gas instead of LP gas).
The display will show the
Lock icon. Hold the oven door
open and press the START/SET
button for 3 seconds. The oven
will beep and the Lock icon
will turn off.
Call a qualified service
technician.
Action
Press the OFF/CLEAR button
and restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
Problem
Cause
The oven will not
The oven is not
turn on.
completely plugged into
the electrical outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
The oven
The oven thermostat
temperature is too
needs adjustment.
hot or cold.
The oven heater
The oven door lock is
will not shut off.
turned on.
The Sabbath function has
been activated.
Action
Make sure the electrical plug
is fully inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See page 38.
The display will show the
Lock icon. Hold the oven door
open and press the START/SET
button for 3 seconds. The oven
will beep and the Lock icon
will turn off.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To turn off the
oven only, press the OFF/
CLEAR button.
To cancel the Sabbath function
and reactivate the controls
and signals, press and hold
the Bake and Touch to Wake
Up buttons simultaneously for
3 seconds.

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