Network Problem - Brother MFC-8460N Servise Manual

9.2.4.6 Network problem

If the error related to network occurs, refer to the following sections;
[ 1 ] Installation problem
The Brother print server is not found during setup of the network machine software
installation or from the printer driver of the Brother machine in Windows
The Brother print server is not found using the Simple Network Configuration capabilities of
®
Mac OS X.
Make sure you have completed the IP address setting of the Brother print server according to
Chapter 2 of this User's Guide before installing the network print software or printer driver.
Check the following:
1. Make sure that the machine is powered on, is on-line and ready to print.
2. Check to see if there is any LED activity. Brother print servers have two LEDs on the back
panel of the machine.
Both LEDs are off: the print server is not connected to the network.
The upper LED is on: Link status
The upper LED is blinking: Activity status
The lower side LED is on: Link speed is 100M.
The lower side LED is off: Link speed is 10M.
3. Print the Machine Settings Page and check if the settings such as IP address settings are
correct for your network. The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the print server. And make sure
that no other nodes on the network have this IP address. For information on how to print
the Machine Settings Page, see Printing the Machine Settings Page.
4. Verify that the print server is on your network as follows:
For Windows
Try pinging the print server from the host operating system command prompt with the
command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take
up to two minutes for the print server to load its IP address after setting the IP address).
®
Network status LEDs (Light emitting diodes)
(MFC-8460N/8860DN/8870DW, DCP-8065DN)
Fig. 9-9
9-49
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