Questions And Answers; Contact With Liquid - Gigaset A220 Manual

Questions and answers

If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/service for 24-hour support. The table below contains a list of com-
mon problems and possible solutions.
Problem Cause
Nothing The handset is not switched
appears in on.
the display.
The batteries are flat.
No wireless The handset is outside the
connection range of the base station.
to the base
The handset is not regis-
station,
tered.
Base flashes in
The base station is not
the display.
turned on.
You cannot The phone cord supplied
hear a ringer/ has not been used or has
dialling tone been replaced by a new cord
from the fixed with the wrong jack connec-
line network. tions.
Error tone The system PIN you have
sounds after entered is incorrect.
system PIN
prompt.
PIN forgotten.
!

Contact with liquid

If the handset has come into contact with liquid:
1 Switch off the handset and remove the battery pack immediately.
2 Allow the liquid to drain from the handset.
3 Pat all parts dry, then place the handset with the battery compartment open and
the keypad facing down in a dry, warm place for at least 72 hours (not in a micro-
wave, oven etc.).
4 Do not switch on the handset again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
Solution
a
Press the end call key for approx.
5 seconds or place the handset in
the base station.
Charge or replace the batteries.
Move the handset closer to the base
station.
¢
Register the handset page 10.
Check the mains connector on the
¢
base station page 3.
Please always use the phone cord
supplied or ensure that the
pin connections are correct when
purchasing from a retailer: 3-4
assignment of telephone leads/
EURO CTR37.
Reset the system PIN to the default
¢
0000 page 12.
All handsets are de-registered. All
settings are reset. All lists are
deleted.
14
Customer service & product warranty – 
Australia and New Zealand
IMPORTANT
Please retain your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product please contact us
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
NZ: 0800 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
If you are trying to access a Network Service and require assistance specifically related
to the network service or would like to subscribe to the service, contact your service
provider.
Product Warranty
Our goods come with guarantees that cannot be excluded under the Australian Con-
sumer Law. You are entitled to a replacement or refund for a major failure and for com-
pensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Subject to the conditions stated in this Product Warranty Section, this product, exclud-
ing battery and accessory devices, is guaranteed against any defect in materials or
workmanship under conditions of normal use for a period of 24 months from date of
purchase (Product Warranty).
The benefits conferred by this warranty are in addition to other warranties and reme-
dies that are implied under the Australian Trade Practices Act and similar Country,
State and Territory laws (Statutory Rights). For New Zealand customers, this warranty
is in addition to statutory rights observed under New Zealand Legislation.
Subject to your Statutory Rights, the goods will not be eligible for service under this
warranty if:
1 Proof of purchase cannot be provided;
2 The defect was caused by an accident, misuse, abuse, improper installation or op-
eration, vermin infestation, lack of reasonable care, unauthorised modification,
loss of parts, tampering or attempted repair by a person not authorised by Gigas-
et; or
3 The product has been damaged by lightning or a mains power surge.
4 The Phone was not imported into Australia by Gigaset Communications GmbH.