Troubleshooting - Saeco Incanto HD8917 Manual

English
32
Error code
1
5
Other error codes

Troubleshooting

Problem
The machine does not
switch on
The machine is in DEMO
mode.
The drip tray is quickly
filled.
The coffee grounds
container full icon remains
displayed.
Problem
Coffee grinder blocked
Water circuit problem
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Cause
The machine is disconnected or the
main switch is in the OFF position.
The standby button has been
pressed for more than 8 seconds.
This is normal. The machine uses
water to rinse the internal circuit and
brew group. Some water flows
through the internal system directly
into the drip tray.
The coffee grounds container was
emptied while the machine was
switched off.
Cause
Coffee exit duct
clogged
There is air in the water
circuit.
Solution
Check if the mains cord is inserted
correctly
Make sure the main switch is set in
ON position.
Switch the machine off and then
on again using the main switch on
the back of the machine.
Empty the drip tray when the 'drip
tray full' full indicator pops up
through the drip tray cover.
Place a cup under the dispensing
spout to collect rinsing water.
Always empty the coffee grounds
container while the machine is ON.
If the coffee grounds container is
emptied while the machine is
switched off, the coffee cycle
counter is not reset. In that case,
the 'empty coffee grounds
container' message will stay on the
display even though the container
is not full.
Possible solution
Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
Switch the machine off
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.