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Problems with Faxing
No fax transmission
No dial tone when lifting the headset
Fax transmissions are constantly interrupt-
ed.
Fax transmission to a fax number is not pos-
sible.
Faxes sent are of poor quality.
No fax reception
You hear a whistling tone or silence in the
handset.
74 ¦ Service · Power Cycling
Check the installation of the device. Check
that the device is connected to the mains
voltage.
Connect the telephone cable to the socket
marked LINE. Insert the telephone plug into
your PTT line socket.
If possible test your device in another tele-
phone line before you contact technical cus-
tomer services.
Follow the instructions on the display.
Try to send the fax manually:
Press μ and dial the number. If the recipi-
ent is using an answering machine, wait until
you hear a whistling tone. Press o.
It is possible that the recipient's device is not
ready to receive.
Call the number and check whether the
number is a fax number and whether the
connected fax device is ready to receive
(whistling tone or silence). You can eaves-
drop while the connection is establish (page
40).
Modify the resolution.
Test the device by making a copy of the doc-
ument. If the device is in order, the device of
the recipient might be defective.
Test the scanner by printing the functions list
(press ¨, 1 and OK). If the function list is
printed perfectly, it is possible the scanner is
dirty or defective. Clean the scanner.
Check whether the manual fax reception
mode is set. The device will not receive faxes
on its own (page 60).
The call is a fax. Press o on the device. Press
*5 on the additional telephone. Hang
up.
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