Troubleshooting - Panasonic KX-TG5200C Operating Instructions Manual

TG5200CE.fm.fm Page 58 Tuesday, March 23, 2004 11:37 AM

Troubleshooting

If the handset display shows error messages, see "If the Following Appears
on Your Display..." (p. 56–57) for the Cause & Remedy.
Problem
"No link to base.
Move closer to
base and try
again." is displayed and an
alarm tone sounds.
The handset and/or base unit
does not work.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
The handset does not ring.
The handset display is blank.
58
Cause & Remedy
• The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
• Confirm that the base unit's AC adaptor is
plugged in.
• Raise the base unit antennas.
• The handset's registration may have been
cancelled. Re-register the handset
(p. 54, 55).
• Check the settings (p. 10–12).
• Check whether the dialing mode setting is
correct (p. 15).
• Fully charge the battery (p. 11).
• Clean the charge contacts and charge again
(p. 12).
• Check battery installation (p. 11).
• Unplug the base unit's AC adaptor to reset it.
Plug in, and try again.
• The handset has not been registered to the base
unit. Register the handset (p. 55, steps 5 and 6).
• Re-install the battery (p. 11) and fully charge it.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 22).
• If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.
• The ringer volume is turned off. Set to high,
medium, or low (p. 17).
• If more than one other user is using the
handset, the handset may not ring. Users will
hear incoming call tones (p. 48).
• If the handset display is blank, fully charge
the battery (p. 11).