Problem Solving; Problems Printing - Oki ES1220n User Manual

Problem Solving

Problems Printing

Paper Feed Problems
If paper jams are frequent:
• More than one sheet feeds at a time.
• Paper curls.
• Paper feeds at an angle.
Possible cause
The printer is not
horizontal.
The paper is too thin.
The paper is moist or
affected by static.
The paper is creased
or wrinkled.
The paper is not
aligned correctly.
Paper doesn't feed.
Remedy
Place the printer on a stable, level surface.
Use the correct type of paper (see "Media
Recommendations" on page 11).
Store paper within specified temperature and
humidity levels (see "Specifications" on
page 287).
Remove the creased/wrinkled paper from the
feed tray.
Adjust tray or manual feed guides.
Correct paper feed selection in the printer driver:
• Postscript emulation:
Windows 98 and Me =
Windows 2000/XP =
Windows NT 4.0 =
• PCL emulation:
Windows 98/Me/2000/XP/ NT 4.0 =
tab.
ES 1220n Troubleshooting • 277
Paper
tab
Paper/Quality
Setup
tab.
tab
Setup