Ddi Communication Error; Language File Error; Engine Id Error - Canon imageRUNNER ADVANCE 500i Trouble Error Codes List

Unable to recognize the
Surf board
Error in Main Controller
E731-
PCB
3001
Failure in Surf initialization
Error in Main Controller
E731-
PCB
3002
Failure in Surf initialization
Error in Main Controller
PCB
E731-
Although it works normally
3015
at the software side, there
is no video data into CL1-G
Scanner communication
E732- error
0010 Vertical Synchronizing
signal detection error
E740- Ethernet Board error
0002 Invalid MAC address
E740- Ethernet Board error
Invalid MAC address
0003

DDI communication error

SCI error, reception data
E743-
0000 NG, reception timeout,
SEQ timeout error
E744

Language file error

Engine ID error

E746- Self-check error of Image
0021 Analysis Board (HW board
used for PCAM)
Engine ID error
E746-
Wrong version of Image
0022
Analysis Board
23
1. Check connection of Main Controller PCB.
2. Replace Main Controller PCB (PCB2).
1. Check connection of Main Controller PCB.
2. Replace Main Controller PCB (PCB2).
1. Check connection of Main Controller PCB.
2. Replace Main Controller PCB (PCB2).
1. Check the connection of the Connector with the
Reader. 2. Check the power of the Reader (check if
the initialization operation is executed at startup). 3.
Replace the Reader Relay PCB. 4. Replace the
Main Controller PCB.
1. Replace the LAN card
1. Replace the LAN card
1. Turn OFF and then ON the power.
2. Check connection of the cable between the
Reader and the Controller.
3. Check voltage (+24V and +12V) on the Reader
Controller PCB.
4. Replace the Reader Controller PCB (PCB3).
5. Replace Main Controller PCB (PCB2).
1. Replace the Image Analysis Board (HW board
used for PCAM).
2. As a temporary measure, remove the Image
Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2);
set ST-JBLK from 1 to 0, and turn OFF and then
ON the power.
1. Update the firmware of the Image Analysis
Board.
2. As a temporary measure, remove the Image
Analysis Board and get in service mode: