Panasonic KX-TG6461AL Operating Instructions Manual page 44

Useful Information
Problem
The base unit and/or handset
does not ring.
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
late.
Time on the unit has shifted.
The name stored in the
phonebook is not displayed fully
while an outside call is being
received.
44
Cause/solution
L The ringer volume is turned off. Adjust the ringer volume (page
15, 15).
L The handset is too far from the base unit. Move closer and try
again.
L Another unit is in use. Wait and try again later.
L Answering system is being used by a handset. Wait and try
again later.
L The key lock feature is turned on. Turn it off (page 16).
L The unit is not designed to be used with rotary/pulse dialling
services.
Cause/solution
L You must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
L If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall socket.
L If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details.
L Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
L Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
L Move closer to the base unit.
L Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 22).
L Edit the phonebook entry name to fit in 1 line of text (page 17).