Managing Ip Softphone 2050 Calls; Making Telephone Calls - Nortel NN43119-101 User Manual

Managing IP Softphone 2050 calls

The following sections describe options for managing IP Softphone 2050
calls:
• "Making telephone calls" on page 51
• "Answering telephone calls" on page 52
• "Incoming Call Notification" on page 52
• "Holding and retrieving telephone calls" on page 53
• "Hanging up telephone calls" on page 55
• "Support for TAPI applications" on page 55
• "Viewing active status" on page 56

Making telephone calls

Before making a call, ensure that you are wearing your headset.
To make a call:
1. Open a
Line
- On the Call Control window, click
Your main telephone line appears.
- Select
Keys >
- From the Call Control window, select a
2. Enter the phone number using one of the following methods:
- Dial from the number pad of your computer keyboard.
- Dial from the Call Control window Dialpad, using the mouse
pointer.
- Drag and drop (or copy and paste) a telephone number from
Microsoft Outlook or an open Microsoft Word or Excel file onto
the Call Control window.
using one of the following methods:
Answer.
Managing IP Softphone 2050 calls
Answer/Headset.
key .
Line
51