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x Compaq TA1000 Tape Drive Array Reference Guide
Rack Stability
Getting Help
Compaq Technical Support
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
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The leveling jacks are extended to the floor.
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The full weight of the rack rests on the leveling jacks.
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The stabilizing feet are attached to the rack if it is a single rack installation.
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The racks are coupled together in multiple rack installations.
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Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
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Technical support registration number (if applicable)
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Product serial number
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Product model name and number
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Applicable error messages
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Add-on boards or hardware
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Third-party hardware or software
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Operating system type and revision level
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