HPE ProLiant ML30 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Component identification .......................... 6 Front panel components ............................6 Front panel LEDs and buttons ..........................6 Front panel LED power fault codes ....................... 7 Rear panel components ............................8 Rear panel LEDs and buttons ..........................9 System board components ............................. 10 DIMM slot locations .............................
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Erase Utility ..............................81 Scripting Toolkit for Windows and Linux ........................ 82 Service Pack for ProLiant ............................82 HP Smart Update Manager ......................... 82 HPE UEFI System Utilities ............................. 82 Using UEFI System Utilities ......................... 83 Flexible boot control ............................ 83 Restoring and customizing configuration settings ..................
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Keeping the system current ............................ 87 Access to Hewlett Packard Enterprise Support Materials ................87 Updating firmware or System ROM ......................87 Drivers ................................. 88 Software and firmware..........................89 Operating System Version Support ......................89 Version control............................. 89 Operating systems and virtualization software support for ProLiant servers ..........89 HPE Technology Service Portfolio ......................
Component identification Front panel components Item Description Media drive bays USB 3.0 connectors Drive cage bay Front panel LEDs and buttons Component identification 6...
Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress Off = Deactivated Power On/Standby button Solid green = System on...
Rear panel LEDs and buttons Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated •...
System board components Item Description RPS connector Processor DIMM slots System battery Trusted platform module connector 24-pin power connector Mini-SAS connector SATA connector 5 SATA connector 6 Internal USB 2.0 connector (for tape drive) Internal USB 2.0 connector microSD card slot Front PCI fan connector Front panel USB connector Front panel I/O connector...
Item Description System fan connector 4-pin power connector * For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 11)." DIMM slot locations The arrow points toward the front of the server. DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering. PCIe expansion slot definitions Slot number Type Length...
Position Default Function Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. Off = No function On = ROM reads system configuration as invalid. Off = Set default boot mode to UEFI. On = Set default boot mode to legacy. —...
• Eight-bay SFF hot-plug drive numbering Hot-plug drive LED definitions When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs indicate the status of the drive. Item Status Definition Locate Solid blue The drive is being identified by a host application.
Item Status Definition Solid amber The drive has failed. The drive is not configured by a RAID controller. IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.
Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Close and lock the bezel. Remove the bezel The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked to remove the access panel. The bezel must remain closed during normal server operations. Unlock the bezel.
Disconnect each power cord from the server. Remove the bezel (on page 17). Place the server on its side with the access panel facing up. Install the access panel: Place the access panel on the chassis, and slide it toward the front of the server. Tighten the thumbscrew.
Lift the access panel away from the chassis. Install the air baffle Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the bezel (on page 17). Place the server on its side with the access panel facing up.
Power up the server (on page 16). Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Power down the server (on page 16).
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed.
• Remote deployment installation—To deploy an operating system remotely, use Insight Control Server Provisioning for an automated solution. For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Route the front PCI fan cable through the cable clips and connect the cable to the system board. Install the air baffle (on page 19). Install the access panel (on page 17). Install the bezel (on page 16). Return the server to an upright position. Connect each power cord to the server.
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Remove the media drive bay blank. Remove the EMI shield. Install the slim optical disk drive into the drive cage. Slide the slim optical disk drive into the drive cage. Install the two T-15 screws and secure the drive into the cage. Hardware options installation 27...
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Install four M3 screws from the server front panel to each side of the drive cage. Connect the SATA/Power Y-cables to the rear of the drive, then route the cable through the clip on the drive cage. Hardware options installation 28...
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Insert the optical drive assembly into the media drive bay until it clicks into place. Connect the SATA/power Y-cable: Connect the 4-pin end of the SATA/Power Y-cable to the 4-pin cable from the power supply. Connect the right angle SATA end of the SATA/Power Y-cable to the system board. Route the SATA cable through the cable management clips.
350W power supply option (E-star 2.0) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source.
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Secure the power supply with four screws. Connect the power supply cables: 24-pin power cable to the system board 4-pin power cable to the system board 8-pin power cable to the drive cage backplane or non-hot-plug drive power cable Four-bay LFF non-hot-plug drive configuration Hardware options installation 31...
Four-bay LFF hot-plug drive configuration Eight-bay SFF hot-plug drive configuration Install the air baffle (on page 19). Install the access panel (on page 17). Install the bezel (on page 16). Return the server to an upright position. Connect each power cord to the server. Connect each power cord to the power source.
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Install the RPS enablement option to improve power efficiency and enable power redundancy. Power redundancy requires the installation of two power supply modules. This module is a separately purchased option and is not part of the RPS enablement kit. When the RPS enablement option is installed, the lower media drive bay will not be available. To install the component: Power down the server (on page 16).
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Remove the power supply. Install the RPS cage. Slide the RPS cage into the chassis. Secure the RPS cage with four screws. Install the RPS backplane module: Route the power supply cables through the media drive bays. Align the pins on the chassis and slide the RPS backplane module through the media drive bays. Hardware options installation 34...
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Tighten the thumbscrew. Install the first power input module into the lower bay. CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down if it detects mismatched power supplies.
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Remove the blank from the upper bay. Install a second power input module into the upper bay. Connect the power supply cables. 24-pin power cable to the system board 4-pin power cable to the system board 10-pin to 8-pin power cable to the drive cage backplane or non-hot-plug drive cable RPS cable to the system board Hardware options installation 36...
— Eight-bay SFF hot-plug drive configuration For RPS cable routing to a slim optical disc drive or a drive enablement option, see "Storage Cabling (on page 66)." Install the air baffle (on page 19). Install the access panel (on page 17). Install the bezel (on page 16).
• Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 13). • All drives grouped into the same drive array must meet the following criteria: They must be either all SAS or all SATA. They must be either all hard drives or all solid state drives.
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Install drives into the drive cage. Install the drive cage into the chassis. Hardware options installation 40...
Connect all drive cables. Install the air baffle (on page 19). Install the access panel (on page 17). Install the tower bezel ("Install the bezel" on page 16). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 16).
Prepare the drive. Install the drive. Determine the status of the drive from the drive LEDs ("Hot-plug drive LED definitions" on page 14). To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Drive cable options Use these drive cable options to support a Host Bus Adapter or a Smart Array Controller.
Connect one end of the cables to the Host Bus Adapter, route the cables through the cable clip, and then connect the cables to the drive backplane. Item Description Port 1 drive backplane connection Port 1 controller connection Port 2 drive backplane connection Port 2 controller connection Power cable connection Install the Host Bus Adapter...
Disconnect each power cord from the server. Remove the bezel (on page 17). Place the server on its side with the access panel facing up. Remove the access panel (on page 18). Remove the air baffle (on page 20). Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors on the system board.
Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).
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Remove the bezel (on page 17). Place the server on its side with the access panel facing up. Remove the access panel (on page 18). Remove the air baffle (on page 20). If you intend to use an FBWC module, install the module on the storage controller. If you are installing a Smart Array P440 Controller, remove the air scoop.
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Install the cache module on the storage controller. Locate the appropriate PCIe slot on the system board ("System board components" on page 10). Open the PCIe slot cover retainer and remove the slot blank. Hardware options installation 47...
Install the storage controller. Install the PCIe slot cover retainer. If you installed a cache module on the storage controller, connect the cache module cable to the system board connector. For cache module cabling information, see "FBWC module cabling ("FBWC cabling"...
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Remove the slot covers. Install the Smart Storage Battery holders. Hardware options installation 49...
Install the Smart Storage Battery, then connect the battery cable to the Smart Storage Battery connector on the system board ("System board components" on page 10). Install the air baffle (on page 19). Install the access panel (on page 17). Install the bezel (on page 16).
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Remove the EMI shield. Install the drive into the drive carrier and secure it with four T-15 screws included with the option. Hardware options installation 51...
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Secure M3 screws to the drive carrier. M3 screws can be found on the server front panel. Insert the drive carrier into the media drive bay until the carrier locks into place. Connect the drive cables. Connect and secure the SATA cable. Hardware options installation 52...
Connect the power cable. Install the air baffle (on page 19). Install the access panel (on page 17). Install the bezel (on page 16). Return the server to an upright position. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 16).
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Remove the non-hot-plug drive cage. Install the drive cage assembly. Connect the drive backplane cables: Connect one end of the Mini-SAS cable to the backplane and the other end to the system board. Hardware options installation 54...
Connect the power cable to the backplane. Install the hot-plug drives ("Installing a hot-plug drive" on page 41). The hot-plug drive cage allows accessing storage drives from the server front bezel. The hot-plug drive cage only supports hot-plug drives. Non-hot-plug drives installed in a hot-plug drive cage will fail.
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Remove the access panel (on page 18). Remove the air baffle (on page 20). Disconnect and remove the drive cage cable assembly. Disconnect the Mini-SAS cable from the system board. Disconnect the power cable from the power supply. Disconnect the drive cables from the rear of the drives. Remove the non-hot-plug drive cage.
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— Mini-SAS cable connected from backplane connector 1 to the system board (4 drives supported) — Mini-SAS Y-cable connected from backplane connectors 1 and 2 to a Smart Array controller Hardware options installation 57...
— Mini-SAS cables connected from backplane connectors 1 and 2 to a host bus adapter NOTE: A storage controller option is required to support more than 4 drives. NOTE: To install more than 4 SFF drives in the drive cage, install a storage controller option. Install the hot-plug drives ("Installing a hot-plug drive"...
or 1066 MHz. The server supports a maximum system memory of 64 GB, using 4-GB, 8-GB, and 16-GB UDIMMs. Memory subsystem architecture The memory subsystem in this server is divided into two channels. Each channel supports two DIMM slots. Channel Population order Slot number DIMM slots are identified by number and by letter.
To install the component: Back up all server data. Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the bezel (on page 17). Place the server on its side with the access panel facing up.
Mount the switch in a rack, on a wall, or on top of or under a horizontal surface. For detailed instructions, see the PS1810-24G Switch Quick Setup Guide. Connecting the server to the switch To establish an Ethernet connection: Connect an Ethernet cable to the switch, and then connect the cable to a network jack. Connect an Ethernet cable to the server NIC connector 1 or 2.
Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board (on page 63). Retaining the recovery key/password (on page 65). Enabling the Trusted Platform Module (on page 65). Enabling the TPM requires accessing BIOS/Platform Configuration (RBSU) in UEFI System Utilities ("HPE UEFI System Utilities"...
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Remove the access panel (on page 18). Remove the air baffle (on page 20). CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.
Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Cabling Cabling overview This section provides guidelines to help make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, see the white paper on high-density deployment at the Hewlett Packard Enterprise website. (http://www.hpe.com/products/servers/platforms) CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Drive enablement option to redundant power supply Item Description SATA cable Drive power cable Four-bay LFF non-hot-plug drive cage cabling Item Description Power cable 10-pin to 8-pin power extension cable Mini-SAS cable Cabling 67...
Slim optical disk drive cabling • Slim optical disk drive to 350W power supply Item Description Optical disk drive power cable SATA cable 4-pin power cable to 4-pin power supply extension cable • Slim optical disk drive to redundant power supply Item Description Optical disk drive power cable...
Front I/O module cabling Item Description Front I/O cable Front USB cable Front USB cable Ambient temperature sensor cable (shared connector with front I/O cable) FBWC cabling Cabling 71...
Front PCI fan cabling Power supply cabling 350W E1.0/E2.0 non-hot-plug power supply • Four-bay LFF non-hot-plug drive configuration Item Description 8-pin drive power cable Non-hot plug drive power cable 4-pin power cable 24-pin power cable Cabling 73...
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• Four-bay LFF hot-plug drive configuration Item Description 8-pin drive power cable 4-pin power cable 24-pin power cable • Eight-bay SFF hot-plug drive configuration Item Description 8-pin drive power cable 4-pin power cable 24-pin power cable Cabling 74...
Scripting Toolkit for Windows and Linux (on page 82) Online and Offline Service Pack for ProLiant (on page 82) Online and Offline HP Smart Update Manager (on page 82) Offline HPE UEFI System Utilities (on page 82) Online and Offline...
• Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server. • Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators. •...
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HP Care Pack Service, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring...
BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightremotesupport/docs). Insight Remote Support is available as part of Warranty, HP Care Pack Service, or contractual support agreement. HPE Insight Remote Support central connect When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models...
downloads, see the Resources tab on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo). For consolidated drive and firmware update packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website (http://www.hpe.com/info/SmartUpdate/docs). HPE Insight Diagnostics HPE Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.
The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.
• Configuring memory options • Selecting a language • Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the UEFI System Utilities, see the UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).
For more information, see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs). Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings, or you can restore system default configuration settings, which are used instead of the factory default settings.
RESTful API support for UEFI The ProLiant Gen9 servers include support for a UEFI compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell pre-boot environments. ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the RESTful API, a management interface that server management tools can use to perform configuration, inventory, and monitoring of an ProLiant server.
Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.
Access to some updates for ProLiant Servers may require product entitlement when accessed through the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).
Online Flash components This component provides updated system firmware that can be installed directly on supported Operating Systems. Additionally, when used in conjunction with the HP SUM ("HP Smart Update Manager" on page 82), this Smart Component allows the user to update firmware on remote servers from a central location.
If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 80) and its Configure and Install feature to install the OS and latest supported drivers. If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required.
HPE Technology Service Portfolio Connect to Hewlett Packard Enterprise for assistance on the journey to the new style of IT. The Hewlett Packard Enterprise Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking technology.
Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...
System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 93...
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).
• Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
Specifications Environmental specifications Specification Value Temperature range* 0° C to 40° C (32° F to 104° F) Operating -30° C to 65° C (-22° F to 149° F) Nonoperating Relative humidity (noncondensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 0% to 95% Nonoperating, maximum wet bulb temperature of 38.7°C...
HPE 350 W Power Supply (E-star 1.0) Specification Value — Input requirements 100 V AC to 240 V AC Rated input voltage 47 Hz to 63 Hz Rated input frequency 6 A to 3 A Rated input current 427 W at 115 V AC input Rated input power 427 W at 240 V AC input No less than 82% at 100% load...
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— Power supply output 460 W at 100 V to 120 V AC input Rated steady-state power 460 W at 200 V to 240 V AC input 460 W at 100 V to 120 V AC input Maximum peak power 460 W at 200 V to 240 V AC input 460 W Rated output power...
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...
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• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
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Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
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Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden.
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Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard Enterprise, póngase en contacto con su proveedor de servicios local.
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• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.
Bureau of Standards, Metrology and Inspection Conformité Européenne (European Conformity) Canadian Standards Association Customer Self Repair electromagnetic interference FBWC flash-backed write cache Federal Communications Commission HP SUM HP Smart Update Manager HPE SIM HPE Systems Insight Manager Acronyms and abbreviations 107...
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International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module...
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redundant power supply serial attached SCSI SATA serial ATA Secure Digital small form factor Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Version Control Agent VCRM Version Control Repository Manager...
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