Dell PowerEdge 6600 Installation And Troubleshooting Manual page 43

Problem
Error message indicates a microprocessor problem
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Error message indicates a microprocessor board problem
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Front-panel status LCD indicates a problem with microprocessors, VRMs, or the microprocessor board
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A heat sink is not installed for each microprocessor
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NOTICE: If a microprocessor socket does not have a microprocessor installed, a heat sink blank must be installed for that socket.
Action
1. Observe the precautions in
2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
3. Remove the microprocessor tray (see
4. Ensure that VRMs are installed for each microprocessor and reseat the VRMs.
5. Replace the microprocessor tray (see
6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
7. Run the Quick Tests in the system diagnostics.
If the problem persists, go to step 8.
8. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
9. Remove the microprocessor tray (see
10. Remove all microprocessors and VRMs except CPU1 and VRM1 (see
If there is only one microprocessor installed, see
11. Replace the microprocessor tray (see
12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
13. Run the Quick Tests in the system diagnostics.
If the tests complete successfully, go to step 14.
14. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
15. Remove the microprocessor tray (see
16. Reinstall one of the microprocessors and VRMs that you removed in step 10 (see
17. Repeat steps 11 through 16 for each microprocessor and VRM removed in step 10.
If the problem persists, see
Troubleshooting the I/O Riser Card
Problem
Error message indicates an I/O riser card problem (mouse, keyboard, serial port, parallel port, NIC, video, SCSI, USB, BIOS, or BMC problem)
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Action
1. Observe the precautions in
2. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
3. Remove the back cover (see
4. Disconnect all cables from the I/O riser card.
NOTICE: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.
5. Reseat the I/O riser card (see
6. Reconnect all cables to the I/O riser card.
7. Replace the back cover (see
8. Reconnect the system to its electrical outlet, and turn on the system.
"Safety First—For You and Your System."
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"Replacing the Microprocessor
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