Troubleshooting Your System - Dell PowerEdge 6600 Installation And Troubleshooting Manual

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Troubleshooting Your System

Dell™ PowerEdge™ 6600 Systems Installation and Troubleshooting Guide

Safety First—For You and Your System

Before You Begin

External Connections

Checking Specific System Problems

Start-Up Routine

System Orientation

Bezel

System Covers

Checking the Equipment

Inside the System

Responding to a Systems Management Alert Message

Troubleshooting a Wet System

Troubleshooting a Damaged System

If your system is not working as expected, begin troubleshooting by using the procedures in this section. This section guides you through some initial checks

and procedures that can solve basic system problems and provides troubleshooting procedures for components inside the system. Before you start any of the

procedures in this section, take the following steps:

Read the "Safety Instructions" in your System Information document.

Read

"Running the System

Get the key to the system's keylock and back cover.

Safety First—For You and Your System

The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the

system except as explained in this guide and elsewhere in your system documentation. Always follow the instructions closely. Make sure to review all of the

procedures in "Safety Instructions" in your System Information document.

Working inside the system is safe—if you observe the following precautions.

CAUTION:

The power supplies in this system produce high voltages and energy hazards, which can cause bodily harm. Only trained service

technicians are authorized to remove the system cover and access any of the components inside the system.

NOTICE:

See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document before performing any

procedure which requires you to open the cover.

Before You Begin

Before you perform any of the procedures, ensure that the following components are securely and properly installed:

Power cables

Cables to external devices, such as monitor, mouse, and keyboard

Microprocessor tray

External Connections

Improperly set switches, controls, and loose or improperly connected cables are the most likely source of problems for the system, monitor, or other

peripherals (such as a printer, keyboard, mouse, or other external equipment). A quick check of all the switches, controls, and cable connections can easily

solve these problems. See

Figure 2-3

Checking Specific System Problems

1. Turn off the system, including any attached peripherals, and disconnect all power cables from their electrical outlets.

2. If the system is connected to a PDU, turn the PDU off and then on again.

If the PDU is not receiving power, plug it into another electrical outlet. If it still is not receiving power, try another PDU.

3. Reconnect the system to the electrical outlet or PDU.

4. Is the monitor working properly?

Diagnostics" for information about running diagnostics.

for the back-panel features and connectors.

Troubleshooting the System Battery

Troubleshooting Power Supplies