Common Problems - Dell UltraSharpUP3216Q User Manual

Common Problems

The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED Off
No Video/Power
LED On
What You
Experience
No picture
No picture or
no brightness
Possible Solutions
• Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input
source is selected via the
Source menu.
• Check the Power Button LED
option under Energy Settings in
OSD Menu
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in
the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input
source is selected via the
Source menu.
Troubleshooting  49
Input
Input