Dell UltraSharp 43 User Manual
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Dell UltraSharp 43 User Manual

4k usb-c monitor
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Dell UltraSharp 43
4K USB-C Monitor
User's Guide
Model: U4320Q
Regulatory model: U4320Qt

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Summary of Contents for Dell UltraSharp 43

  • Page 1 Dell UltraSharp 43 4K USB-C Monitor User’s Guide Model: U4320Q Regulatory model: U4320Qt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents About Your Monitor ....... . .5 Package Contents ......5 Product Features .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..55 Contacting Dell ....... .55 Setting Up Your Monitor .

  • Page 5: About Your Monitor

    About Your Monitor Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. Display Stand riser Stand base Power cable (varies by country) USB Type-C cable (C to C)

  • Page 6: Product Features

    Regulatory Information Product Features The Dell UltraSharp U4320Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 107.975 cm (42.51 in.) active area display (Measured diagonally) 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 7: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor...
  • Page 8 Lists the regulatory approvals. Stand release button Release stand from monitor. Barcode, serial number, and Service Refer to this label if you need to contact Dell Tag label for technical support. Cable management slot Use to organize cables by placing them through the slot.
  • Page 9 Bottom View 3 5 8 9 4 67 Label Description AC power port To connect the monitor power cable. Security lock slot Secures monitor with security cable lock (sold separately). HDMI 1 port Connect your computer with HDMI cable. HDMI 2 port Connect your computer with HDMI cable.

  • Page 10: Monitor Specifications

    Monitor Specifications Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 1079.75 mm (42.51 in.) Active Area Horizontal 941.18 mm (37.05 in.) Vertical 529.42 mm (20.84 in.) Area 498279.5 mm (772.12 in.
  • Page 11 Tilt -5° to 10° Swivel -20° to 20° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) Anti-theft stand lock slot (to panel) * At panel native only, under Custom Mode preset.
  • Page 12 Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0...
  • Page 13 Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • HDMI/DP/USB Type-C signal input support Input voltage/frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 3.3 A (maximum) Inrush current 120 V: 30 A (Max.) 240 V: 60 A (Max.)
  • Page 14 Height (extended) 499.5 mm (19.67 in.) Height (compressed) 439.5 mm (17.30 in.) Width 320.0 mm (12.60 in.) Depth 249.0 mm (9.80 in.) Weight Weight with packaging 25.6 kg (56.44 lb) Weight with stand assembly and 17.6 kg (38.80 lb) cables Weight without stand assembly 13.2 kg (29.10 lb) (For wall mount or VESA mount...
  • Page 15 The OSD operates only in the normal operation mode. If you press any button in the active- off mode, the following message is displayed: Dell UltraSharp 43 Monitor No USB Type-C signal from your device. Press any key on the keyboard or move the mouse or wake it up.
  • Page 16 Pin Assignments HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 17 DP port Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 18 USB Type-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Monitor...
  • Page 19 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; Up to 3 A on USB Type-C downstream port (port with icon) with 5 V/3 A compliance devices.

  • Page 20: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: www.dell.com/support/monitors.

  • Page 21: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 22 To attach the monitor stand: 1 Place the monitor with its front facing downward on it, Lift the cover to expose the VESA area for stand assembly. 2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 23 Using the Tilt, Swivel and Vertical Extension NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel and Vertical Extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

  • Page 24: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect the HDMI/DP/USB Type-C cable from your monitor to the computer. 3 Switch on your monitor.
  • Page 25 Supports USB Power Delivery (PD), with profiles up to 90 W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell U4320Q monitor is designed to supply power delivery of up to 90 W to your laptop.

  • Page 26: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.

  • Page 27: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M6 x 12 mm (200 mm x 200 mm) or M4 x 12 mm (100 mm x 100 mm) screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table.

  • Page 28: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons at the bottom edge of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 29 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose from a value of Volume. Shortcut key: Volume Use this menu button to launch the on-screen display (OSD) and select the OSD menu.

  • Page 30: Using The Osd Lock Function

    Using the OSD Lock function With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Menu Buttons...
  • Page 31 Use this icon to run the built-in diagnostics, see Built-in Diagnostics. Built-in Diagnostics 3. Hold for 4 seconds, Select the following table describes the unlock icons: Options Description Use this icon to unlock OSD menu function. Menu Buttons lock Use this icon to unlock power button from powering off.
  • Page 32 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.

  • Page 33: Using The On-Screen Display (Osd) Menu

    OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color 75 %...
  • Page 34 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color 75 % Display PIP/PBP 75 % Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight (minimum 0;...
  • Page 35 Reset Input Resets your monitor’s Input Source settings to the factory Source defaults. Color Use the Color menu to adjust the color setting mode. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Preset Modes Standard Display...
  • Page 36 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Color Temp. or Custom Color from the list. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Standard Color ComfortView Preset Modes Display Color Temp.
  • Page 37 • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the USB Type-C, DP, HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Display...
  • Page 38 Icon Menu and Description Submenus PIP/PBP You can watch more images at the same time. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Display PIP/PBP PIP/PBP Mode Audio Menu Personalize Others PIP/PBP Adjusts the PIP or PBP (Picture by Picture) mode.
  • Page 39 Icon Menu and Description Submenus Audio Use the Audio Settings menu to adjust the audio settings. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Volume Display Audio Source PIP/PBP Speaker Audio Reset Audio Menu Personalize Others Volume Allows you to increase the speaker volume.
  • Page 40 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Language English...
  • Page 41 Icon Menu and Description Submenus Lock Controls user access to adjustments. The buttons are locked. Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Color Menu Buttons Display Power Button PIP/PBP Lock Menu + Power Buttons Audio Disable Menu Personalize Others • Menu Buttons: Through OSD to lock the Menu buttons.
  • Page 42 Icon Menu and Description Submenus Personalize Dell UltraSharp 43 Monitor Brightness/Contrast Input Source Shortcut Key 1 Preset Modes Color Shortcut Key 2 Volume Display Power Button LED On During Active PIP/PBP USB-C Charging O During Power O Audio Other USB Charging...
  • Page 43 Icon Menu and Description Submenus Others Dell UltraSharp 43 Monitor Brightness/Contrast Display Info Input Source DDC/CI Color HDMI CEC Display LCD Conditioning PIP/PBP Firmware M2T101 Audio Service Tag H8CJ2NF Menu Reset Others Personalize Factory Reset ENERGY STAR ® Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning and so on.
  • Page 44 Firmware version. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 45 OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: Dell UltraSharp 43 Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 46 Dell UltraSharp 43 Monitor No USB Type-C signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source.
  • Page 47 When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the DP cable is connected to the monitor. Dell UltraSharp 43 Monitor Switch to USB-C Video Input: U4320Q When you select OSD items of High resolution in Display feature, the following message will...
  • Page 48 When USB-C Prioritization is set to High Data Speed, select OSD items of Factory Reset in Other feature, the following message will appear: Dell UltraSharp 43 Monitor Please disconnect any USB storage device to your monitor during the switching process (up to 12 seconds).

  • Page 49: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell UltraSharp 43 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes.

  • Page 50: Built-In Diagnostics

    Dell UltraSharp 43 Monitor No USB Type-C Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/U4320Q U4320Q 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

  • Page 51: Pip/Pbp Mode

    PIP/PBP Mode If your monitor does not display full screen or the resolution is not of the native resolution of the PIP/PBP mode, it could be due to the graphic card’s behavior. Please follow the steps below. 1 Right Click in desktop and Select Display settings. 2 Select Advanced display settings.

  • Page 52: Common Problems

    Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.

  • Page 53: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the monitor Problems malfunctions on to the computer is connected properly and is & off secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self- test mode.
  • Page 54 • If the Notebook requires a >65 W power adaptor, it laptop, and so on may not charge with the USB Type-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

  • Page 55: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 56: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 57 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2 Right-click on the desktop and click Personalization.

  • Page 58: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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