Dell UltraSharp 27 User Manual

Dell UltraSharp 27 User Manual

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Dell UltraSharp 27 Monitor -
U2722D/U2722DX/U2722DE
User's Guide
Model: U2722D/U2722DX/U2722DE
Regulatory model: U2722Dt/U2722DEt

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Summary of Contents for Dell UltraSharp 27

  • Page 1 Dell UltraSharp 27 Monitor - U2722D/U2722DX/U2722DE User’s Guide Model: U2722D/U2722DX/U2722DE Regulatory model: U2722Dt/U2722DEt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Safety Instructions......6 About Your Monitor ......7 Package Contents .
  • Page 4 U2722DE ........43 Dell Power Button Sync (DPBS) (U2722DE Only) ..46 Connecting the Monitor for DPBS for the First Time .
  • Page 5 FCC Notices (U.S. Only) and Other Regulatory Information . . 99 Contacting Dell ......99 EU Product Database for Energy Label and Product Information Sheet .
  • Page 6: Safety Instructions

    Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.
  • Page 7: About Your Monitor

    About Your Monitor Package Contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 8: Product Features

    Information • Factory Calibration Report Product Features The Dell UltraSharp U2722D/U2722DX/U2722DE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27.0 in.) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 9 • Allow user to switch USB KVM function in PBP mode (U2722DE only). • The Monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button (U2722DE only). * • The Monitor allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background by Multi- Monitor Sync (MMS).
  • Page 10: Identifying Parts And Controls

    Identifying Parts and Controls Front View Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About Your Monitor...
  • Page 11: Back View

    For more information, see Operating the Monitor. Mac address, Barcode, serial Refer to this label if you need to contact Dell number, and Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 12: Bottom View

    Bottom View U2722D/U2722DX 6 7 8 9 Label Description Security lock slot Secures monitor with security cable lock (sold separately). Connect the power cable. Power connector Connect your computer with the HDMI cable. HDMI port Connect your computer with the DisplayPort cable. DisplayPort in DP output for MST (Multi-Stream Transport) capable monitor.
  • Page 13 Connect speakers to playback audio through HDMI or DisplayPort audio channels. Only two-channel audio is Audio line-out supported. port NOTE: The audio line-out port does not support headphones. Port with icon supports 5 V/ 3 A. Connect your USB device. You can use this port only after USB-C you have connected the USB cable (A to C or C to C) from downstream port...
  • Page 14 Connect to your computer using the USB-C cable. The USB-C port offer the fastest transfer rate and the USB-C port alternate mode with DP 1.4 support the maximum resolution (Video + Data) of 2560 x 1440 at 60 Hz PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
  • Page 15: Monitor Specifications

    Monitor Specifications Model U2722D/U2722DX U2722DE Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 68.47 cm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.22 in.) Area 200301.74 mm (310.47 in.
  • Page 16 -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange (DDM)Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
  • Page 17: Resolution Specifications

    Resolution Specifications Horizontal scan range 30 kHz to 90 kHz Vertical scan range 49 Hz to 76 Hz Maximum preset resolution 2560 x 1440 at 60 Hz Video display capabilities (HDMI) 480i, 480p, 576i, 560p, 720p, 1080i, 1080p Video display capabilities (DP & 480p, 560p, 720p, 1080p USB-C alternate mode) Preset Display Modes...
  • Page 18: Dp Multi-Stream Transport (Mst) Modes

    DP Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitors that can be supported 2560 x 1440/60 Hz 2560 x 1440/60 Hz NOTE: Maximum external monitor resolution supported is 2560 x 1440/60 Hz only. USB-C Multi-Stream Transport (MST) Modes (U2722DE Only) OSD Display Info: Link Maximum number of external monitors that can be rate(current)
  • Page 19: Physical Characteristics

    Max brightness and contrast setting with maximum power loading on all USB ports. : Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy star 8.0 version. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.
  • Page 20 Signal cable type DP to DP 1.8 M cable (U2722D/U2722DE only) HDMI 1.8 M cable (U2722DX only) USB 3.2 Gen2 C to C 1.0 M cable (U2722DE only) USB 3.2 Gen2 A to C 1.0 M cable Dimensions (with stand) Height (extended) 535.13 mm (21.07 in.) Height (compressed)
  • Page 21: Environmental Characteristics

    Environmental Characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. https://www.epeat.net for registration status by country. • TCO and TCO Edge Certified Display. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). •...
  • Page 22: Pin Assignments

    Pin Assignments DP Port (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 23 DP Port (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 24 HDMI Port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 25 USB-C Port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Monitor...
  • Page 26 Universal Serial Bus (USB) (U2722D/U2722DX) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports;...
  • Page 27 Universal Serial Bus (USB) (U2722DE) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports;...
  • Page 28 USB 3.2 Gen2 (10Gbps) USB 3.2 Gen2 (10Gbps) downstream port (Bottom) downstream port (Rear) Pin number Signal name Pin number Signal name VBUS VBUS StdA_SSRX- StdA_SSRX- StdA_SSRX+ StdA_SSRX+ GND_DRAIN GND_DRAIN StdA_SSTX- StdA_SSTX- StdA_SSTX+ StdA_SSTX+ Shell Shield Shell Shield RJ45 Port (Connector Side) (U2722DE Only) Pin Signal Pin Signal GREEN...
  • Page 29 Driver installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at https://www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting...
  • Page 30: Plug-And-Play

    For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury.
  • Page 31 • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse.
  • Page 32: Handling And Moving Your Display

    Handling and Moving Your Display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
  • Page 33: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
  • Page 34: Setting Up The Monitor

    Setting Up the Monitor Connecting the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 35 4. Close the screw handle. 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting Up the Monitor...
  • Page 36 7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor. Setting Up the Monitor...
  • Page 37: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 38: Configuring The Display Settings On Your Computer After Rotation

    After you have rotated the display, complete the procedure given below to configure the display settings on your computer. NOTE: If you are using the monitor with a non-Dell computer, go to the graphics card manufacturer’s website or your computer manufacturer website for information on how to rotate the contents of your display.
  • Page 39: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the monitor stand.
  • Page 40: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort or USB cable, and the USB-C cable from your monitor to the computer.
  • Page 41: U2722D/U2722Dx

    U2722D/U2722DX Connecting the HDMI Cable (U2722DX (Inbox) / U2722D (Optional)) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor...
  • Page 42 NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the USB-C Cable (A to C) NOTE: This connection only data is available and no video.
  • Page 43: U2722De

    U2722DE Connecting the HDMI Cable (Optional) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor...
  • Page 44 Supports USB Power Delivery (PD), with profiles up to 90W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell U2722DE monitor is designed to supply power delivery of up to 90 W to your laptop.
  • Page 45 Rated power (on laptops that have Maximum charging power USB-C with Power Delivery) 45 W 45 W 65 W 65 W 90 W 90 W 130 W Not supported Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U2722DE via MST is subjected to the bandwith of the USB-C source.
  • Page 46: Dell Power Button Sync (Dpbs) (U2722De Only)

    The U2722DE monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface.
  • Page 47 Go to System Settings. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state.
  • Page 48: Connecting The Monitor For Dpbs For The First Time

    Connecting the Monitor for DPBS for the First Time Initial monitor power state(OFF) USB-C Initial system power state(OFF) USB-C For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2.
  • Page 49: Using Dpbs Function

    Using DPBS Function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: Initial monitor power state(ON) New Power state of monitor(OFF) USB-C New Power state of system(OFF) Initial system power state(ON) Press PC/Monitor power button USB-C...
  • Page 50 Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. USB-C Press and hold 10s PC will shut down Setting Up the Monitor...
  • Page 51: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function

    Connecting the Monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press the Monitor 1 or PC power button, both the Monitor 1 and PC turns ON.
  • Page 52: Connecting The Monitor For Usb-C

    Connecting the Monitor for USB-C The Dell OptiPlex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. While the PC and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 53 Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. USB-C USB-C port1...
  • Page 54: Securing Your Monitor Using Kensington Lock (Optional)

    Securing Your Monitor Using Kensington Lock (Optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.
  • Page 55: Removing The Monitor Stand

    Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 56: Wall Mounting (Optional)

    Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.
  • Page 57: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick to open the OSD Menu Launcher. 2.
  • Page 58: Using The Menu Launcher

    Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Display Info Menu Launcher • Toggle the Joystick Up to open the Main Menu.
  • Page 59 Menu Launcher Details The following table describes the Menu Launcher icons: Menu Launcher Icon Description Opens the On-Screen Display (OSD). Using the Main Menu Main Menu Displays the monitor’s current status. Display Info (Shortcut key 1) Sets the Input Source. Input Source (Shortcut key 2) Allows to choose from a list of Preset color modes.
  • Page 60: Front-Panel Button

    Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Down Use the Previous button to go back to the previous menu. Previous Use the Next button to confirm your selection.
  • Page 61: Using The Main Menu

    Using the Main Menu Icon Menu and Description Submenus Brightness/ Activates Brightness/Contrast adjustment. Contrast UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP Menu Personalize Others Exit Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the Joystick Up to increase brightness.
  • Page 62 Icon Menu and Description Submenus Input Source Selects between different video inputs that are connected to your monitor. UltraSharp 27 Monitor Brightness/Contrast USB-C Input Source Color HDMI Display Auto Select PIP/PBP Auto Select for USB-C Prompt for Multiple Inputs Rename Inputs...
  • Page 63 Icon Menu and Description Submenus Color Adjusts the color setting mode. UltraSharp 27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Display Saturation PIP/PBP Reset Color Menu Personalize Others Exit Preset Modes When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp., Color Space or Custom...
  • Page 64 • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. UltraSharp 27 Monitor Brightness/Contrast Preset Modes Input Source...
  • Page 65 Icon Menu and Description Submenus Display Use the Display menu to adjust image. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color Response Time Normal Display PIP/PBP USB-C Prioritization High Data Speed Multi-Monitor Sync Menu Reset Display Personalize...
  • Page 66 DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, “Multi-Monitor Sync” will be created in Display Menu to allow user to enable/disable syncing. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source Sharpness...
  • Page 67 Icon Menu and Description Submenus PIP/PBP This function brings up a window displaying image from another input source. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap PIP/PBP Contrast (Sub) Menu Personalize Others...
  • Page 68 Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap...
  • Page 69 Description Submenus PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press button to select the PBP sub-window source signal. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub)
  • Page 70 When you use only one upstream port, the connected upstream port is active. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1...
  • Page 71 5 to 60 seconds. Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 27 Monitor Brightness/Contrast Language Input Source Rotation...
  • Page 72 Icon Menu and Description Submenus Personalize UltraSharp 27 Monitor USB Switch Brightness/Contrast Shortcut Key 1 Input Source Shortcut Key 2 Input Source Color Shortcut Key 3 Preset Modes Display Shortcut Key 4 Brightness/Contrast PIP/PBP PIP/PBP Shortcut Key 5 Power Button LED...
  • Page 73 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. UltraSharp 27 Monitor Brightness/Contrast Display Info Select Input Source DDC/CI Color LCD Conditioning Display Firmware 13T112 PIP/PBP Service Tag...
  • Page 74 Icon Menu and Description Submenus U2722DE: UltraSharp 27 Monitor Input Source: Resolution: 2560 x 1440, 60 Hz 24-bit Input Capability: DP 1.4 (HBR) HDMI 1.4 USB: 3.2 Gen2 Link Rate (Current): USB Upstream: USB-C1 Model: Dell U2722DE Firmware: 33T101 Service Tag:...
  • Page 75 Displays the Firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 76: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock Menu to Lock the Button(s). 1. Select one of the following options. UltraSharp 27 Monitor Brightness/Contrast Language Input Source...
  • Page 77 Use the Joystick to Lock the Button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button Lock Use this option to lock power button.
  • Page 78 To Unlock the Button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button Unlock Use this option to unlock power button to turn off the monitor.
  • Page 79: Initial Setup

    Are you sure you want to reset to default settings? When you select ‘Yes‘ to reset to default settings, the following message will appear: U2722D/U2722DX UltraSharp 27 Monitor Select ‘Yes’ to enable the following function(s): . USB Charging When ‘Yes’ is selected, power consumption will increase.
  • Page 80: Osd Warning Messages

    OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per monitor speci cations.
  • Page 81 A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the USB-C cable is connected to the monitor. Switch to USB-C Video Input: If the monitor connect with two ports or more, when the Auto of Input Source is selected, it will turn to the next port with signal.
  • Page 82 If either DP, HDMI or USB-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE...
  • Page 83: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...
  • Page 84: Multi-Monitor Sync (Mms)

    OSD settings in the background. An OSD option, “Multi-Monitor Sync” is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source...
  • Page 85: Setting Multi-Monitor Sync (Mms)

    Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization only start if MMS is On. All monitor should synchronize settings from Monitor 1. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source Sharpness...
  • Page 86: Setting The Kvm Usb Switch (U2722De Only)

    Setting the KVM USB Switch (U2722DE Only) To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the Joystick button to launch the OSD main menu. 2. Move the Joystick to select Personalize. UltraSharp 27 Monitor Brightness/Contrast Shortcut Key 1 USB Switch...
  • Page 87 USB A to C NOTE: The USB-C connection currently supports only data transfer. Ensure USB Selection for HDMI is set to USB-C 2 and DP is set to USB-C 1 90 W. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1...
  • Page 88 2. When connecting HDMI + USB A to C to computer 1 and USB-C to computer HDMI USB-A USB Type-C NOTE: The USB-C connection currently supports video and data transfer. Ensure USB Selection for HDMI is set to USB-C 2. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1 Input Source HDMI assign to...
  • Page 89: Setting The Auto Kvm (U2722De Only)

    Setting the Auto KVM (U2722DE Only) You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PBP Mode is Off. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display...
  • Page 90 3. Ensure that the USB ports and the video inputs are paired accordingly. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1 Input Source HDMI assign to USB-C 1 Color Display PIP/PBP Menu Personalize Others Exit NOTE: For USB-C connection, there is no further setting required.
  • Page 91: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE...
  • Page 92: Built-In Diagnostics

    4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 93: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has •...
  • Page 94 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
  • Page 95: Product Specific Problems

    Product Specific Problems Problem What You Possible Solutions Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...
  • Page 96 USB-C connection. (U2722DE only) • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. Intermittent Intermittent •...
  • Page 97 Problem What You Possible Solutions Experience The LAN port is OS setting • Ensure that the latest BIOS and drivers for your not functioning or cable computer are installed on your computer. (U2722DE only) connection • Ensure that the RealTek Gigabit Ethernet issue Controller is installed in the Windows Device Manager.
  • Page 98: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 99: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix...

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