Dell UltraSharp 27 UP2715K User Manual
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Dell UltraSharp 27 UP2715K User Manual

Dell UltraSharp 27 UP2715K User Manual

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Dell UltraSharp 27 Monitor
User's Guide
Model No. : UP2715K
Regulatory model: UP2715Kt

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Summary of Contents for Dell UltraSharp 27 UP2715K

  • Page 1 Dell UltraSharp 27 Monitor User’s Guide Model No. : UP2715K Regulatory model: UP2715Kt...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft.

  • Page 3: Table Of Contents

    Contents 1 About Your Monitor ..... . . 5 Package Contents ......5 Product Features .
  • Page 4 FCC Notices (U.S. Only) and Other Regulatory Information . 59 Contact Dell......59 6 Setting Up Your Monitor Display .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 • Power cable (varies by countries) • DisplayPort cable (DP to DP) 1 pair • DisplayPort cable (Mini-DP to DP) 1 pair • DisplayPort cable (Mini-DP to Mini-DP) • USB 3.0 upstream cable (enables the USB ports on the monitor) •...

  • Page 7: Product Features

    Product Features The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 68.5 cm (27-inch) active area display (measured diagonally) with 5120 x 2880 via Dual DP cable connection, 3840 x 2160 resolution via single DP cable connection, plus full-screen support for lower resolution.

  • Page 8: Identifying Parts And Controls

    • USB 3.0 Card Reader (SD/Mini SD, HSMS/MSPRO, MMC). • Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2, DisplayID1.3 with Tile feature. (Do not support DP1.1a and older standard.) Identifying Parts and Controls Front View Front view Volume Input Source Menu Exit side panel controls...

  • Page 9: Back View

    Dell for technical support. Stand release button Release stand from monitor. Service tag label The Dell service tag is used for Dell warranty and customer service management purposes and for records of the base system. USB downstream port with Connect your USB device.* You can...
  • Page 10 Side View Flash-Memory Card Reader slot 10  About Your Monitor...

  • Page 11: Bottom View

    Bottom View 3a 3b 4 5a Label Description AC power connector To connect the monitor power cord. Mini DisplayPort Connect your computer with: connector • mDP to mDP cable, or • mDP to DP cable for 4K2K (max.) resolution. DisplayPort in Connect both connectors to your computer connector 1 with a pair of:...

  • Page 12: Monitor Specifications

    Monitor Specifications Flat panel Specifications Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image dimensions Diagonal 68.5 cm (27-inches viewable image size) Horizontal 596.74 mm (23.49 inches) Vertical 335.66 mm (13.22 inches) Pixel pitch 0.116mm (218 ppi) Viewing angle 178°...

  • Page 13: Electrical Specifications

    1920 x 1080 67.5 60.0 193.5 2560 x 1440 88.8 60.0 241.5 3840 x 2160 133.3 60.0 297.0 5120 x 2880* 85.6 30.0 238.3 5120 x 2880* 177.7 60.0 483.3 * To display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be connected.

  • Page 14: Environmental Characteristics

    Height (compressed) 427.6 mm (16.8 inches) Width 637.3 mm (25.1 inches) Depth 204.5 mm (8.1 inches) Dimensions (without stand) Height 384.6 mm (15.1 inches) Width 637.3 mm (25.1 inches) Depth 47.9 mm (1.9 inches) Stand dimensions Height (extended) 420.5 mm (16.6 inches) Height (compressed) 380.6 mm (15.0 inches) Width...

  • Page 15: Power Management Modes

    The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, the following message will be displayed: Dell UP2715K There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

  • Page 16: Pin Assignments

    NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. Pin Assignments DisplayPort Connector (DP in and DP out) Pin Number 20-pin Side of the Pin Number 20-pin Side of the monitor connector monitor connector ML0(p)
  • Page 17 AUX(n) ML2(n) ML0(p) +3.3 V DP_PWR Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor. NOTE: The USB ports on this monitor are USB 3.0 compliant. Transfer speed Data rate Power consumption...
  • Page 18 USB ports • 1 upstream - bottom • 5 downstream - 1 at back, 4 at bottom Power Charging Port - the one on the rear cover (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer and devices.
  • Page 19 Card Reader Specifications Overview • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card. The Flash Memory Card Reader is automatically recognized by Microsoft ® •...

  • Page 20: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/...

  • Page 21: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...

  • Page 22: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from the monitor when it is shipped from the factory. NOTE: This stand attaching instruction is applicable for the stand shipped with the monitor. For other mounting solutions (optional), please refer to their respective set up instructions.

  • Page 23: Connecting The Dp Cables

    Connecting the DP cables Types of DP cables DP–DP cables ( 2x ) Detachable cable clips DP–mDP cables ( 2x ) Detachable cable clips Identical cable mDP–mDP cable ( 1x ) Setting Up the Monitor  23...
  • Page 24 1. Connection Guide for 5K3K (max.) Resolution with Nvidia Graphics Cards (Two DP Cables) 1. Follow the connection guide below 3. Power up/ Boot up the computer for DP cables connection. system. 2. Turn On the monitor by pressing 4. Change resolution if necessary up to the power on/off button.
  • Page 25 2. Connection Guide for 5K3K (max.) Resolution with AMD Graphics Cards (Two DP Cables) 1. Follow the connection guide below 3. Power up/ Boot up the computer for DP cables connection. system. 2. Turn On the monitor by pressing 4. During BIOS/Post mode, you may the power on/off button.
  • Page 26 5. Change resolution if necessary up to 5120 x 2880 60Hz. • Recommended list of cards: Dell Precision T1700, Optiplex 9020. • Graphics card requirement: With two DP ports that are compliant to DP1.2 support HBR2, DisplayID 1.3 supporting Tile Display feature.
  • Page 27 4. Connection Guide for 4K2K (max.) Resolution (Single DP Cable) 1. Follow the connection guide below 3. Power up/ Boot up the computer or for DP cables connection. notebook. 2. Turn On the monitor by pressing 4. Change resolution if necessary up to the power on/off button.
  • Page 28 5120 x 2880 30Hz. Recommended list of docking stations: Dell E-Port Plus Advanced Port Replicator with USB 3.0 to be docked with Dell notebooks having following internal graphics cards a) Nvidia Graphics KX000 or KX200 series (driver r343.00 or later)

  • Page 29: Connecting The Usb 3.0 Cable

    Connecting the USB 3.0 cable After you have completed connecting the DP-mDP cables, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.

  • Page 30: Organizing The Cables

    Organizing the Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above. Attaching the Cable Cover 30  Setting Up the Monitor...

  • Page 31: Removing The Stand

    Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. For installation with other mounting solutions (optional), please refer to the respective mounting solution setup guide for set up instructions.

  • Page 32: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on stable flat table. Remove the stand. Use a screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the monitor.

  • Page 33: Operating The Monitor

    Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. Volume Input Source Menu...

  • Page 34: Front Panel Button

    Use the Menu button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System. Menu Use the Exit button to go back to the main menu or exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off.

  • Page 35: Accessing The Menu System

    The changes are also saved if you change the settings and then wait for the OSD menu to disappear. Press the Menu button to launch the OSD menu and display the main menu. Dell UP2715K Energy Use Brightness/Contrast Input Source...
  • Page 36 Description Submenus Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Dell UP2715K Energy Use Brightness/Contrast Input Source Color Display Audio Energy Menu Personalize...

  • Page 37: Your Monitor

    Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Dell UP2715K Energy Use Brightness/Contrast DP (5K3K) Input Source mDP (4K2K) Color Display Audio Energy Menu Personalize Others Resolution: 5120x2880, 60Hz...
  • Page 38 YPbPr output. Gamma Allows you to set the Gamma to PC or MAC. Preset Modes Allows you to choose from a list of preset color modes. Dell UP2715K Energy Use Brightness/Contrast Standard Input Color Format Input Source Gamma...
  • Page 39 – sRGB: Emulates 100% sRGB. – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website.
  • Page 40 • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the buttons to select the Gain, Offset, Hue, Saturation. Custom Color Gain O set Saturation...
  • Page 41 NOTE: Saturation adjustment is available only for video input. Reset Color Resets your monitor’s color settings to the factory Settings defaults. Display Use the Display Settings to adjust image. Dell UP2715K Energy Use Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color...
  • Page 42 Audio Use the Audio Settings menu to adjust the audio settings. Dell UP2715K Energy Use Brightness/Contrast Volume Input Source Reset Audio Settings Color Display Audio Energy Menu Personalize Others Resolution: 5120x2880, 60Hz Volume Allows you to increase the speaker volume.
  • Page 43 USB upstream cable plugs in. Monitor Sleep Allow you to set Monitor sleep On or Off. Reset Energy Select this option to restore default Energy Settings Settings. Menu Dell UP2715K Energy Use Language English Brightness/Contrast Transparency Input Source Timer...
  • Page 44 Select this option to restore default Menu settings. Settings Personalize User can select from Preset Modes, Brightness/ Contrast, Input Source, Aspect Ratio and set as shortcut key. Dell UP2715K Energy Use Shortcut Key 1 Volume Brightness/Contrast Shortcut Key 2 Input Source...
  • Page 45 Rotating the display from Landscape to Portrait (in wall mount) will automatically trigger the OSD to be rotated accordingly. If Dell Display Manager (DDM) is installed and with suitable PC graphics card, the screen content will also be rotated accordingly.
  • Page 46 (brightness, color balance etc) to be adjustable via software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. Dell UP2715K Energy Use Auto Rotate Brightness/Contrast DDC/CI...

  • Page 47: Osd Warning Messages

    OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message: Dell UP2715K The current input timing is not supported by the monitor display. Please change your input timing to 5120x2880 @ 60Hz or any other monitor listed timing as per the monitor specifications.

  • Page 48: Setting The Maximum Resolution

    Dell UP2715K There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

  • Page 49: Using The Tilt, Swivel, And Vertical Extension

    • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers.

  • Page 50: Rotating The Monitor

    90° 0° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 51: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialog boxes shown below will continuously scroll through the screen. Dell UP2715K No DP Cable The display will go into Power Save Mode in 5 minutes.

  • Page 52: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 53: Common Problems

    LCD screen has spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Troubleshooting  53...
  • Page 54 LCD screen has bright spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. • Reset the monitor to Factory...
  • Page 55 • Try different color Preset Modes in Wrong Color Picture color not good Color Settings OSD. • Change the Input Color Format to RGB or YPbPr in the Color Settings OSD. • Run the built-in diagnostics. • Use the Power Management Image retention Faint shadow from a static image...

  • Page 56: Product Specific Problems

    Product Specific Problems Problem Cause Solution • Check the Aspect Ratio setting in Screen image is Image is too small centered on Display Settings OSD screen, but does • Reset the monitor to Factory not fill entire Settings. viewing area Cannot adjust OSD does not • Turn Off the monitor, unplug the...

  • Page 57: Troubleshooting The Card Reader

    Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution • – Right-click the My Computer Drive letter is Conflict with not assigned.
  • Page 58 The media has Displays the error • Reinsert the media and write or been ejected message, “Error erase again. during writing or copying file or • Format the media for writing or erasing. folder.” erasing the same folder or file Displays the error name.

  • Page 59: Appendix

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit http://www.dell.com/support/.

  • Page 60: Setting Up Your Monitor Display

    Please choose the scenario below that best describes the computer system you are using, and follow the provided directions: If you have a Dell™ desktop or a Dell™ portable computer with internet access. If you have non Dell™ desktop, portable computer, or graphic card.

  • Page 61: Font Size Adjustment Guide

    Font Size Adjustment Guide At resolution 5120x2880 UP2715K is at 218PPI. It is recommended to enlarge the desktop icon for easy viewing. Please follow below guide to change font size to 150% or higher. Windows 7 & 8 Select “Larger - 150%” Control Panel >...

  • Page 62: If You Have Non Dell™ Desktop, Portable Computer, Or Graphic Card

    After installing the drivers for your Graphics Adapter, attempt to set the resolution to 5120 x 2880 again. NOTE: If you are unable to set the resolution to 5120 x 2880, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions. If you have non Dell™ desktop, portable computer, or graphic card In Windows XP ®...

  • Page 63: Procedures For Setting Up Dual Monitors In Windows Vista ® , Windows ® 7 Or Windows ® 8/Windows ® 8.1

    Procedures for setting up dual monitors in Windows Vista ® , Windows ® 7 or Windows ® 8/ Windows ® 8.1 Content (a) For Windows Vista ® (b) For Windows ® 7 (c) For Windows ® 8/Windows ® 8.1 (d) Setting Display Styles For Multiple Monitor (a) For Windows Vista ®...
  • Page 64 Click Identify Monitors. „ You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. 64  Setting Up Your Monitor Display...

  • Page 65: (B) For Windows ® 7

    (b) For Windows ® 7 Connect the external monitor(s) to your laptop or desktop using a DP cable and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” Press the Windows logo key + P on your keyboard. While holding down the Windows logo key, press P to toggle between the display selections.

  • Page 66: (C) For Windows ® 8/Windows ® 8.1

    (c) For Windows ® 8/Windows ® 8.1 Connect the external monitor(s) to your laptop or desktop using a video cable (DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” Press the Windows logo key + P on your keyboard. While holding down the Windows logo key, press P to toggle between the display selections.
  • Page 67 From the Start screen, select Desktop tile to switch to the Classic Windows desktop. Right-click on the desktop and click Screen resolution. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect. Setting Up Your Monitor Display ...
  • Page 68 „ You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor. 2.DELL UP2715K 68  Setting Up Your Monitor Display...
  • Page 69 (d) Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop NOTE: Please optimize the size of the icons and fonts on multiple monitors to suit the user preference.
  • Page 70 (iii) For Windows ® 8/Windows ® 8.1 „ Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1 may be set up to be to the left of monitor 2 or vice versa.
  • Page 71 For Windows Vista ® (ii) For Windows ® 7 Setting Up Your Monitor Display  71...
  • Page 72 (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K „ Show desktop only on…: Display the status of a particular monitor. This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor. Most current laptops support mainstream resolutions.
  • Page 73 For Windows Vista ® Setting Up Your Monitor Display  73...
  • Page 74 (ii) For Windows ® 7 74  Setting Up Your Monitor Display...
  • Page 75 (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K 2.DELL UP2715K Setting Up Your Monitor Display  75...

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Ultrasharp 27Up2715k

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