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Service Manual–U2724DB
Version: 01
Date:2023/08/09
- 1 -

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Table of Contents
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Summary of Contents for Dell Ultrasharp U2724DB

  • Page 1 Service Manual–U2724DB Version: 01 Date:2023/08/09 - 1 -...
  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable ......9 5.
  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...
  • Page 5: Safety: General Power Safety

    If your equipment uses an AC adapter:  Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.
  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items Description Q'ty Remark Panel BOSS PANEL ASSY MF PCBA SENSOR BD PCBA USB BD PCBA I/F BD For EMEA Only, not for PCBA SPS BD other regions ASSY MAIN SHD MYLAR PWR PCBA CTRL BD ASSY RC ASSY CLMN...
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram FFC 4 FFC 3 FFC 1 Wire1 Wire2 FFC 2 - 8 -...
  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connecting/ disconnecting the HDMI cable and Power cable - 9 -...
  • Page 10 Connect/ disconnecting the DisplayPort cable and Power cable Connecting/ disconnecting the USB-C Cable (A to C) and Power cable - 10 -...
  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassemble 1.
  • Page 12 1. Pull out CTRL BD FFC from I/F BD and tear off it from Main SHD to take off Rear Cover 1. Press and pull on the lock of connector to disassemble USB FFC from I/F BD Attention: USB FFC may be damaged if you pull out it from I/F BD directly without...
  • Page 13 1. Pull out ALS FFC wire from I/F BD 2. Tear off tape from ALS FFC and panel 1. Tear off a tape from Backlight wire and panel 2. Pull out Backlight wire from SPS BD 3. Unlock the ring to release connector 4.
  • Page 14 1. Disassemble mylar from Main 1. Unlock 8 PCBA Screw-driver screws to disassemble I/F Torsion of BD, SPS BD from PCB screw: Main SHD 8.5±1Kg 1. Tear off tape from I/F BD 2. Remove all cables from I/F BD - 14 -...
  • Page 15: Assembly Sop

    5.2 Assembly SOP Preparation before assemble 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, material as bellow: 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection Item Picture Operation...
  • Page 16 1. Lock 8 PCBA Screw-driver screws Torsion of PCB screw: 8.5±1Kg 1. Assemble mylar to Main SHD 1. Insert EDP FFC into panel 2. Paste 1 tape to fix EDP FFC and panel hole 3. Place Main SHD on panel 4.
  • Page 17 1. Insert CTRL BD FFC Screw-driver: 8- into I/F BD 10kg 2. Follow the sequence to assemble Rear Cover with Middle Frame 3. Fix Rear Cover by screw *4 To assemble stand 1. Align and place the stand riser on the stand base.
  • Page 18: Trouble Shooting Instructions

    6. Trouble shooting instructions - 18 -...
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