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Dell UltraSharp 32 Monitor
User's Guide
Model No. : UP3216Q
Regulatory model: UP3216Qt

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Table of Contents
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Summary of Contents for Dell UltraSharpUP3216Q

  • Page 1 Dell UltraSharp 32 Monitor User’s Guide Model No. : UP3216Q Regulatory model: UP3216Qt...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 About Your Monitor ..... . . 5 Package Contents ......5 Product Features .
  • Page 4 FCC Notices (U.S. Only) and Other Regulatory Information . 56 Contact Dell......56 Setting Up Your Monitor .
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 • Power cable (varies by countries) • HDMI (MHL) Cable • DisplayPort cable (Mini- DP to DP) • USB 3.0 upstream cable (enables the USB ports on the monitor) • Drivers and Documentation media • Quick Setup Guide ™ 3 2 1 U lt r a S h a r...
  • Page 7: Product Features

    Product Features The Dell UltraSharp 32 Monitor (Model # UP3216Q) has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 80.1 cm (31.5-inch) active area display (Measured diagonally) 3840 x 2160 resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front view Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) Back View Back view Back view with monitor stand 8  About Your Monitor...
  • Page 9: Side View

    Secures monitor with security cable lock. Barcode serial number label Refer to this label if you need to contact Dell for technical support. Stand release button Release stand from monitor. USB downstream port with Connect your USB device. You can...
  • Page 10: Bottom View

    USB cable to the computer and USB upstream connector on the monitor. Dell Soundbar Attaches the optional Dell Soundbar. mounting slots NOTE: Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar.
  • Page 11: Monitor Specifications

    Monitor Specifications Flat panel Specifications Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image dimensions Diagonal 80.1 cm (31.5-inches viewable image size) Horizontal 697.9 mm (27.5 inches) Vertical 392.6 mm (15.5 inches) Pixel pitch 0.182 mm Viewing angle 178°...
  • Page 12: Preset Display Modes

    Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.5 70.0 28.3 640 x 480 31.5 60.0 25.2 640 x 480 37.5 75.0 31.5 800 x 600 37.9 60.0 40.0 800 x 600...
  • Page 13: Physical Characteristics

    Physical Characteristics Connector type HDMI(MHL) connector. DisplayPort connector. Mini DisplayPort connector. USB 3.0 update stream port connector. USB 3.0 down stream port connector x 4. (Port with lightning icon is for BC 1.2) Signal cable type HDMI 1.8 M cable. DisplayPort to Mini DisplayPort 1.8 M cable.
  • Page 14: Environmental Characteristics

    Environmental Characteristics Temperature Operating 0 °C to 35 °C Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating...
  • Page 15 The OSD will only function in the normal operation mode. When any button is pressed in Active-Off mode, the following message will be displayed: Dell UltraSharp UP3216Q There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.
  • Page 16: Pin Assignments

    Pin Assignments 19-pin HDMI Connector Pin Number 19-pin Side of the Pin Number 19-pin Side of the monitor connector monitor connector TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1- DDC DATA (SDA)
  • Page 17 Mini DisplayPort Connector Pin Number 20-pin Side of the Pin Number 20-pin Side of the monitor connector monitor connector ML2(p) Hot Plug Detect ML0(p) ML3(n) CONFIG1 ML3(p) ML1(n) CONFIG2 AUX(p) ML1(p) AUX(n) ML2(n) Return ML0(n) +3.3 V DP_PWR Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor.
  • Page 18 USB Upstream Connector USB Downstream Connector Pin Number Signal Name Pin Number Signal Name VBUS VBUS StdB_SSTX- StdA_SSRX- StdB_SSTX+ StdA_SSRX+ GND_DRAIN GND_DRAIN StdB_SSRX- StdA_SSTX- StdB_SSRX+ StdA_SSTX+ Shell Shield Shell Shield USB ports • 1 upstream - bottom • 4 downstream - 1 at back, 3 at bottom Power Charging Port - the one on the rear cover (Port with lightning icon);...
  • Page 19 Card Reader Specifications Overview • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card. The Flash Memory Card Reader is automatically recognized by Microsoft ® •...
  • Page 20: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/...
  • Page 21: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...
  • Page 22: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from the monitor when it is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions.
  • Page 23: Connecting The Black Hdmi Cable

    Connecting the black HDMI Cable HDMI Connecting the black DisplayPort (or miniDP) cable Connecting the USB 3.0 cable After you have completed connecting the HDMI/DP/mini DP cable, follow the procedure below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.
  • Page 24: Organizing The Cables

    CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Organizing the Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all cables as shown above.
  • Page 25: Attaching The Cable Cover

    Attaching the Cable Cover Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
  • Page 26: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on stable flat table. Remove the stand. Use a screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the monitor.
  • Page 27: Operating The Monitor

    Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. Preset Modes Brightness/Contrast Input Source...
  • Page 28 Use the Input Source button to select between different video signals that may be connected to your monitor. Input Source • DisplayPort input • Mini DisplayPort input • HDMI(MHL) input Displays the source selection bar. Press buttons to move between the setting options and press to select the input source you want.
  • Page 29: Front Panel Button

    Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Description Button Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu.
  • Page 30: Using The On-Screen Display (Osd) Menu

    OSD menu to disappear. Press the Menu button to launch the OSD menu and display the main menu. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Input Source...
  • Page 31 Description Submenus Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Input Source Color Display PIP/PBP Energy Menu...
  • Page 32 Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Auto Select Input Source Color Display HDMI (MHL) PIP/PBP Energy Menu Personalize Others Maximum : 3840x2160, 60Hz...
  • Page 33: Preset Modes

    YPbPr: Select this option if your DVD player supports only YPbPr output. Gamma Allows you to set the Gamma to PC or MAC. Preset Modes Allows you to choose from a list of preset color modes. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Standard Input Source Multimedia Color...
  • Page 34 5,000K or cooler with blue tint with slider set at 10,000K. • Color Space: Allows users to select the color space: Adobe RGB, sRGB, DCI-P3, REC709, CAL1, CAL2. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Adobe RGB Input Source sRGB...
  • Page 35 – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website.
  • Page 36 Software or other Dell approved software. Dell Ultrasharp Color Calibration Software works with the X-rite colorimeter i1Display Pro. The i1Display Pro can be purchased from the Dell Electronics, Software and Accessories website. NOTE: When Zonal Color Space is turned on, the left side of the screen will adopt the brightness setting of the right side.
  • Page 37: Aspect Ratio

    Display Use the Display Settings to adjust image. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Wide 16:9 Aspect Ratio Input Source Sharpness Color Dynamic Contrast Display Response Time Normal PIP/PBP Uniformity Compensation Calibrated Energy HDMI 2.0 Disable Menu Display Info Personalize...
  • Page 38 Thus you can watch two images from different sources at the same time. During DC/AC power cycle, the PIP/PBP setting will only be disabled if there is no “main source” signal. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP Source...
  • Page 39: Power Button

    Energy Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Power Button LED On During Active Input Source O During Active Monitor Sleep Enable Color Display Reset Energy PIP/PBP Energy Menu Personalize Others Maximum : 3840x2160, 60Hz Resolution : 1920x1080, 60Hz Power Button Allows you to set the power LED indicator On or Off.
  • Page 40 Select this option to restore default Menu settings. Personalize User can select from Preset Modes, Brightness/ Contrast, Input Source, Aspect Ratio, PIP/PBP Mode,Rotation and set as shortcut key. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Shortcut Key 1 Preset Modes Input Source...
  • Page 41 Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Button Sound Input Source DDC/CI Enable Color LCD Conditioning Disable Display Reset Other PIP/PBP Factory Reset...
  • Page 42: Factory Reset

    Helps reduce minor cases of image retention. Conditioning Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable. Dell UltraSharp UP3216Q Energy Use Brightness/Contrast Input Source Color...
  • Page 43: Osd Warning Messages

    OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell UltraSharp UP3216Q To allow manual adjustment of brightness, the Dynamic Contrast will be switched o .
  • Page 44: For More Information

    If you press any button other than the power button, one of the following messages will appear depending on the selected input: Dell UltraSharp UP3216Q There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.
  • Page 45: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. 4° typical (maximum 5.5°) 30° 90 mm 30°...
  • Page 46: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialog boxes shown below will continuously scroll through the screen. Dell UltraSharp UP3216Q No HDMI Cable The display will go into Power Save Mode in 5 minutes.
  • Page 47: Built-In Diagnostics

    Dell UltraSharp UP3216Q No mDP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.
  • Page 48 To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds.
  • Page 49: Common Problems

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What You Possible Solutions Symptoms Experience • Ensure that the video cable No Video/Power No picture LED Off connecting the monitor and the computer is properly connected and secure.
  • Page 50 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off.
  • Page 51 Missing Color Picture missing • Perform monitor self-test feature color check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color • Try different color Preset Modes in...
  • Page 52: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience • Check the Aspect Ratio setting in Screen image is Image is too small centered on Display Settings OSD screen, but does • Reset the monitor to Factory not fill entire Settings.
  • Page 53 No image Black screen • Verify which DP standard (DP 1.1a or when using DP DP 1.2) is your Graphics Card certified connection to to. Download and install the latest the PC graphics card driver. • Some DP1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select √...
  • Page 54: Troubleshooting The Card Reader

    Troubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution Drive letter is Conflict with • – Right-click the My Computer not assigned.
  • Page 55 The media has Displays the error • Reinsert the media and write or been ejected message, “Error erase again. during writing or copying file or • Format the media for writing or erasing. folder.” erasing the same folder or file Displays the error name.
  • Page 56: Appendix

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit http://www.dell.com/support/.
  • Page 57: Setting Up Your Monitor

    Dell computer 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again.

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