Canon mg 7100 series Online Manual page 120

If you were not able to remove the paper out in step 2:
4. Detach the lower and upper cassettes.
5. Pull out the paper slowly.
6. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the
edges of the sheets.
Note
• When reloading the paper, confirm that you are using the paper suited for printing and are
loading it correctly.
7. Attach the cassettes to the machine, then tap OK on the touch screen.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues
after removing the paper, contact the service center.
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