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D-Link dnr-312l User Manual

Mydlink network video recorder with hdmi out.
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Version 1.0 | 5/23/14
mydlink™ Network Video Recorder
with HDMI Out
DNR-312L

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   Summary of Contents for D-Link dnr-312l

  • Page 1: User Manual

    Version 1.0 | 5/23/14 User Manual mydlink™ Network Video Recorder with HDMI Out DNR-312L...

  • Page 2

    Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.

  • Page 3: Table Of Contents

    Live View ................66 Search Video Playback ............69 Configuration ................22 Video Playback Control .............70 Accessing the Configuration Interface .......22 D-Link NVR Search Utility - Windows ........23 Applications ................71 D-Link NVR Search Utility - Mac ..........24 Playback Manager ..............71 Configuration Interface ............25 Remote Backup ................72...

  • Page 4

    Table of Contents Troubleshooting ..............75 Technical Specifications ............76 Contacting Technical Support ..........78 Warranty ................... 79 Registration ................85 D-Link DNR-312L User Manual...

  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Package Contents DNR-312L mydlink Network Video Recorder with HDMI Out Power Adapter Ethernet Cable Quick Install Guide CD-ROM If any of the above items are missing, please contact your reseller. Note: Using a power supply with a different voltage than the one included with your product will cause damage and void the warranty for this product.

  • Page 6: Minimum Requirements

    Network/Internet Access • Broadband Internet Connection (for remote access) • Network Camera(s) - refer to the D-Link website for a list of supported cameras Computer with the following: • Microsoft Windows® 8, 7, or Mac OS® X (10.7 or higher) •...

  • Page 7: Introduction

    HDD storage without the need for a PC*. Powered by mydlink technology, the DNR-312L can be easily set up for Internet access, and you can view the NVR’s output on any TV or monitor with an HDMI port. The NVR supports real-time monitoring and playback from anywhere via an Internet browser.

  • Page 8: Features

    • Megapixel Resolution Support: The DNR-312L supports high-resolution megapixel recording for sharper images with high clarity. • Powered by mydlink technology: The DNR-312L can be easily set up for Internet access. It supports real-time monitoring and playback from anywhere via an Internet browser. The recording is stored locally on your own HDD, so there is no need for expensive off-site hosted video storage.

  • Page 9

    Flexible Event Management • The NVR can monitor all of the cameras for motion detection. The NVR centrally controls the e-mail notification and recording from all the connected cameras. D-Link DNR-312L User Manual...

  • Page 10

    • AVI Outputs: Raw video can be exported to AVI format. • Playback Speed Control: Playback speed control allows for fast forward or fast rewind. The step playback can display video one frame at a time. D-Link DNR-312L User Manual...

  • Page 11: Hardware Overview

    A solid green light indicates that the device is connected to your network properly. This light will blink during Network LED data transfer. If the light is off, this indicates the device is not connected to your network. D-Link DNR-312L User Manual...

  • Page 12: Rear Panel (connections)

    Connect to your TV or monitor using an HDMI cable. Power Port Connect the supplied power adapter to this port. Reset Button Press and hold for 10 seconds to reset the NVR back to the factory default settings. D-Link DNR-312L User Manual...

  • Page 13: Installation

    Installation Setup Wizard (CD) The Setup Wizard will guide you through installing and configuring your DNR-312L, including installing the hard drive and connecting it to your network. Note: Running the Setup Wizard from the CD is not required. If you first install the hard drive, as described in “Step 1 - Install a Hard...

  • Page 14: Setup Wizard - Windows Users

    Mac, skip to “Setup Wizard - Mac Users” on page Note: Make sure you install all cameras on the network before initiating the DNR-312L setup. Step 1: Insert the DNR-312L installation CD into the CD-ROM drive. If the CD Autorun function does not automatically start on your computer, click Start >...

  • Page 15: Setup Wizard - Mac Users

    The following instructions explain how to launch the Setup Wizard using your Mac computer. Step 1: Insert the DNR-312L installation CD into the CD-ROM drive, and go to the CD drive directory. Double-click the Mac Utility folder to enter. Step 2: Double-click the DNR-312L Setup Wizard file to launch the wizard, which will guide you through the complete installation process.

  • Page 16: Step 1 - Install A Hard Drive And Connect

    NVR, and then slide the cover back. Click Next to continue. Slide the hard drive into the open hard drive bay of your DNR-312L, making sure the SATA connectors are aligned with the SATA socket at the base.

  • Page 17

    Use all six of the provided screws to attach the hard drive to the base unit. Click Next to continue. Once the hard drive is installed, reattach the top cover by aligning the hooks to the notches and snap the cover back into place. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 18

    Click Next to continue. Connect one end of the included Ethernet cable to the Ethernet port on the back of the NVR and the other end of the Ethernet cable to your router. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 19

    First, connect the power adapter to the power port on the back of the NVR. Press the Power button to power on the NVR. Make sure the Power LEDs are illuminated before clicking Next to continue. D-Link DNR-312L User Manual...

  • Page 20: Step 2 - Setup Your Nvr And Hdd

    If this is the first installation of this NVR, the Admin ID is admin and the Password field is blank by default. Since a password is required, you must create a password, and then enter it again to confirm your password. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 21

    If you clicked Next, you will see this warning: ... All data will be erased. Do you wish to continue? Click Yes to proceed with formatting the hard drive. D-Link DNR-312L User Manual...

  • Page 22

    Click Next to continue. If the DHCP server (i.e. your router) running on your LAN (Local Area Network) was able to obtain IP address information, the Setup Wizard will display it on this screen. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 23

    (?) in the Password field for cameras that are not verified. Click on the red (?) icons to confirm/enter the password for each camera. Note: It is strongly advised that you set up passwords for all your cameras. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 24

    Section 2 - Installation You can preview each camera by clicking on the green camera icon in the last column. A preview window will open. When finished with the preview, click Close. Click Next to continue. D-Link DNR-312L User Manual...

  • Page 25: Step 3 - Complete The Setup

    The final window of the Setup Wizard will display a summary of your NVR settings. Make a note of the details. Your DNR-312L is now ready to use. For more configuration options, click Go to NVR and log in to the DNR-312L, 22.

  • Page 26: Configuration

    • Open a web browser and enter the IP address of your NVR. (Refer to “Configuration Interface” on page • Use the NVR Search Utility, a useful setup tool that is on the CD that is included in the box with your DNR-312L. (Refer to “D-Link NVR Search Utility - Windows” on page 23 “D-Link NVR Search Utility - Mac”...

  • Page 27: D-link Nvr Search Utility - Windows

    NVR Search Utility provided on the CD to locate the device on your network and log in to make any necessary changes. Network Video D-Link’s NVR Search Utility will display information for all NVR devices Recorder: it detects on your network.

  • Page 28: D-link Nvr Search Utility - Mac

    IP address before logging in or are unable to connect to the NVR IP address, you can use the NVR Search Utility provided on the CD to locate the device on your network and make any necessary changes. Network Video D-Link’s NVR Search Utility will display information for all NVR devices Recorder: it detects on your network.

  • Page 29: Configuration Interface

    This section will enable you to configure your NVR and access live video from your network cameras. You can access the configuration interface for the DNR-312L on your computer by running the NVR Search Utility as described on the preceding pages, or you can open a web browser and enter the IP address of your NVR.

  • Page 30: Live Video

    7. View Full Screen: Right-click on the video and select Full Screen. Press the ESC button on the keyboard to return to normal display. 8. Swap Channels: Right-click on the video and select Swap to display a different video channel. D-Link DNR-312L User Manual...

  • Page 31

    Auto Scan: Activate auto scan to rotate the channels/cameras on the display screen. Actual Size: Switch the video to the actual size or fill the window. OSD: On-Screen Display of information. Manual record: Click to enable or disable manual recording D-Link DNR-312L User Manual...

  • Page 32

    (LAN). PTZ Control: You can control the camera using the PTZ (pan-tilt-zoom) camera control panel to adjust the camera angle. This function is only available with cameras that support the PTZ function. D-Link DNR-312L User Manual...

  • Page 33

    Section 3 - Configuration Interface System Info: Displays Storage Information, such as HDD and USB drive information. Log: Displays the System, NVR, and Event logs. E-Map: Check E-map to view the location of your cameras and connection status. D-Link DNR-312L User Manual...

  • Page 34: Playback

    Click Cue In (starting frame) or Cue Out (ending Cue In/Cue Out frame) to set the interval for saving recorded video. Reverse/Step Click to pause the playback and move to next frame Forward or previous frame. D-Link DNR-312L User Manual...

  • Page 35: Play Recorded Video

    Select a camera/video and click to Play the video. Select a camera/video and click to Stop the video playback. Select a camera/video and click to Pause the video playback. Click to step forward. Click to step back. D-Link DNR-312L User Manual...

  • Page 36

    Click to fast forward. Click to rewind. Set the starting point (first frame) for the export file. Set the ending point (last frame) for the export file. Note: For playback of backed-up files, refer to “Playback Manager” on page D-Link DNR-312L User Manual...

  • Page 37: Menu Bar

    Click to back up the recordings stored on the NVR Backup to a USB drive, Samba server, or FTP server. Refer “Backup” on page Click for more information about using the NVR. Help Refer to “Help” on page D-Link DNR-312L User Manual...

  • Page 38: Setup Wizard

    LAN connection type, and setting device information for your NVR. If you prefer to use a language other than English, click the drop-down menu and select one before proceeding. Click Next to launch the Setup Wizard. D-Link DNR-312L User Manual...

  • Page 39: Setup

    DHCP server: Check the box to Enable DHCP Server. If your network doesn’t have a DHCP server, you can enable this feature for easier local network setup. D-Link DNR-312L User Manual...

  • Page 40

    Username: Enter the User Name for your dynamic DNS account. Password: Enter the Password for your dynamic DNS account. Timeout: Enter a Timeout in hours. Status: Displays the status as Active or Inactive. Click Save Setting. D-Link DNR-312L User Manual...

  • Page 41

    Click Add to Allowed List to allow access to the specified IP addresses. Allowed List: Add to Blocked Click Add to Blocked List to block access to the specified IP addresses. List: Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 42: Audio And Video

    Bitrate: Click Bitrate and select a bit rate from the drop-down menu. Quality: Click Quality and select a level of quality from the drop-down menu. Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 43

    Make a selection from the drop-down menu to adjust the contrast. Saturation: Make a selection from the drop-down menu to adjust the saturation. Sharpness: Make a selection from the drop-down menu to adjust the sharpness. Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 44: Recording Schedule

    Delete the selected schedule. Configure: Modify the schedule and recording setting. Copy: Copy the current Day Schedule to other channel(s), or copy the current Week Schedule to other day(s) of a week or to other channel(s). D-Link DNR-312L User Manual...

  • Page 45

    NVR and then re-connect it to update all of the changes. 3. Alternatively, you can drag the time bar to change the recording period. The red bar represents the Always Record feature and the blue bar represents the Event Recording feature. D-Link DNR-312L User Manual...

  • Page 46

    Click Save to save your settings. Adding Contacts: Step 1: Enter the name of a new contact. Step 2: Enter the e-mail address of this new contact. Step 3: Click Add. D-Link DNR-312L User Manual...

  • Page 47

    E-Map indicating where the cameras are located within your home or business. Edit: Click to upload your graphic map (blueprint). Delete: Select a camera and click to delete the camera icon from the map. Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 48: Event Settings

    Check this box to trigger an update of the camera status on the E-Map. (This action only applies to camera events.) E-Mail: Check this option to have e-mail sent to a specified SMTP account after an event is triggered. D-Link DNR-312L User Manual...

  • Page 49

    Displays the event log information, such as the time and date of motion Log: detection, or when a camera is disconnected. Download: Download event log to an external USB drive for backup. Clear: Clear event log. D-Link DNR-312L User Manual...

  • Page 50: Display And Language

    Check the box to display the camera number on the OSD. Number: Time: Check the box to display the time. Frame Rate: Check the box to display the frame rate. Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 51: User Account

    User Account The User Account section allows the Administrator to set user access to the DNR-312L. As an Administrator, you can create and manage user accounts for access to your NVR. Management options include allowing access rights to users, and changing the admin and user passwords.

  • Page 52

    Enable Auto Click to enable or disable auto plugin. Enabling auto plugin allows the Plugin: NVR to automatically detect any connected cameras. Click Save to save your settings. D-Link DNR-312L User Manual...

  • Page 53: Time And Date

    Section 3 - Configuration Interface Time and Date Configure the time and date settings for the DNR-312L. This screen allows you to enable Daylight Saving time for your NVR. Time and If the box by Synchronize with NTP Server is unchecked, you can enter Date: the complete time and date settings manually.

  • Page 54: Firmware Upgrade

    Section 3 - Configuration Interface Firmware Upgrade You can update the firmware and device pack for your DNR-312L from this section. We recommend that you keep firmware up-to-date for improved performance of the NVR. To update the firmware, you must save the firmware update to a USB drive, then connect it to the NVR’s USB port.

  • Page 55: Hard Drive

    Hard Drive You can format the HDD and the USB drive for your DNR-312L in this section. You can also eject the USB drive from here. Under HDD, click Format to format the hard drive. Formatting will erase all data on the hard drive.

  • Page 56: Camera Search

    Camera Search From the Menu Bar, click the Camera Search icon ( ). This section allows you to add cameras to the DNR-312L. You can also view camera information and preview the camera’s live video. Follow the steps below to add cameras.

  • Page 57: Album

    Click on the check box below the snapshot, and then click Export to export a snapshot from this page. Click on a check box below the snapshot, and then click Delete to remove a snapshot from this page. D-Link DNR-312L User Manual...

  • Page 58: Backup

    ). You can backup all videos recorded during a specified time period. You can set the DNR-312L to make daily backups using Auto Backup, or you can make a single backup immediately using Manual Backup. If you choose Auto backup, you will see the following settings:...

  • Page 59

    Enter the folder path for the FTP server that you want to back up your recordings to. User Name: Enter the user name for your FTP server account. Password: Enter the password for your FTP server account. D-Link DNR-312L User Manual...

  • Page 60: Help

    Section 3 - Configuration Interface Help The DNR-312L ( ) Help page provides a list of support topics. Click a topic from the column on the left, and you will see helpful tips in the column on the right. D-Link DNR-312L User Manual...

  • Page 61: Mydlink

    Section 4 - mydlink mydlink mydlink Website If you registered the DNR-312L with your mydlink account while using the Setup Wizard, you will be able to remotely access your NVR from www. mydlink.com using a computer, tablet, or smartphone. After you log in to your mydlink account, you will see the My Devices page.

  • Page 62: Nvr Status

    If you still cannot access your NVR, reset your NVR and run the NVR Setup Wizard again from the CD-ROM included in your package. Note: If you do not have the CD-ROM, go to http://www.mydlink.com/support. Click the Storage tab, select your product, and download the Setup Wizard. D-Link DNR-312L User Manual...

  • Page 63

    Live Video After you connect to your DNR-312L, the Live Video tab will be selected by default and will display the live video feed. You may choose a specific camera from the drop-down list, or you can view all the available channels.

  • Page 64

    Click the + and - buttons to zoom in or to zoom Zoom Control out. Use this control to view pre-recorded video at its Actual Size actual resolution. Use this option to save a snapshot image from the Save to Image pre-recorded video D-Link DNR-312L User Manual...

  • Page 65: Open Recording

    Available recordings are shown in the timeline. Blue bars indicate an event was recorded. Red bars Available Recordings indicate the camera is set to always record. Selected Period Click within the timeline to select a recording period. D-Link DNR-312L User Manual...

  • Page 66: Status

    Status: This status indicates if the storage device attached to the HDD or USB port is currently being recorded on. Camera Status: The area below this heading will display information about cameras connected to the DNR-312L. D-Link DNR-312L User Manual...

  • Page 67: Nvr Info

    Section 4 - mydlink NVR Info Click the NVR Info tab for information about your DNR-312L or to access the NVR’s configuration interface. NVR Name: This is a unique name that can help you to identify your NVR. mydlink No.: Displays the mydlink number of your device.

  • Page 68: Mydlink View - Nvr App For Mobil Devices

    Once the download has been completed, launch the mydlink View - NVR app and log in to your mydlink account. Select your DNR-312L from the device list to access the live video from the connected cameras. Now you have the ability to remotely access the live video, playback recorded videos, and manually enable or disable recording from your mobile device(s).

  • Page 69: First Use - Select Your Nvr

    Before using the mydlink View - NVR app for the first time, make sure you add your DNR-312L to your mydlink account. When you launch the mydlink View - NVR app, your DNR-312L will be displayed in the device list. When you select this device from the list, the app will connect to your NVR, allowing you to view live video and playback recordings.

  • Page 70: Live View

    Section 4 - mydlink Live View After you tap on the DNR-312L icon in the device list, the mydlink View-NVR app will open the Live View screen, allowing you to view your camera’s live video from your mobile device. The view will vary, depending on the type of device you are using.

  • Page 71

    To disable the PTZ control panel, use a two finger tap on the video stream again. Note: The PTZ control function must be enabled on the camera connected to the DNR-312L in order for mydlink View-NVR to control the PTZ function.) D-Link DNR-312L User Manual...

  • Page 72

    Note: This function may alter the aspect ratio of the video stream. Snapshot While streaming a single channel, tap Snapshot ( )to capture a snapshot. The image will be saved to the DNR-312L's camera roll. While viewing video in grid view, you can tap Snapshot ( ) to take snapshots of all the channels.

  • Page 73: Search Video Playback

    From the playback selection panel you can scroll through your video recordings archive. Scroll to the date and time for the recording you wish to playback, and tap Play. D-Link DNR-312L User Manual...

  • Page 74: Video Playback Control

    Step forward for 1 second ( Use the speed panel ( ) to control the speed of video playback from x1 through x32 speed. Note: The quality of display performance will vary according to network bandwidth availability. D-Link DNR-312L User Manual...

  • Page 75: Applications

    Run the Playback Manager application that is included on the CD to playback video files that have been backed up on your DNR-312L. You can even include the Playback Manager (an executable file) when you create a backup folder. (Instructions for remote backup begin on the next page.

  • Page 76: Remote Backup

    Remote Backup Run the Remote Backup application that is included on the CD to back up the video files on your DNR-312L. Go to Start > Programs > D-Link > DNR-312L > Remote Backup and the Remote Backup window will open.

  • Page 77

    Note: Make sure the computer used to access the remote backup application is on the same subnet as the NVR. If your network is using a DHCP server and the computer receives IP settings from the DHCP server, the NVR will automatically be in the same subnet. D-Link DNR-312L User Manual...

  • Page 78: Verification Tool

    Choose a folder with multiple files to list for verification. Remove File: Remove indicated file(s) from list. Select All: Select all files in the list for verification. Note: Choose the file type first before selecting files. D-Link DNR-312L User Manual...

  • Page 79: Troubleshooting

    Step 3: Click the upper bar to begin the installation process. Step 4: Click Install to complete the process. What should I do if I forget the admin password for the DNR-312L? If you forget the password, you must reset the NVR, which will restore the password for the admin account to the default setting.

  • Page 80: Technical Specifications

    + IE & NVR client support 9 channel playback + Digital zoom in to specific area CAMERAS SUPPORT + Supports all D-Link network cameras. Includes support for auto-discovery REMOTE PLAYBACK CONTROL and up to 3 megapixel resolution. + Playback with normal, fast forward/rewind, and step forward/rewind...

  • Page 81: Hardware Specifications

    FLASH ROM + mydlink NVR with HDMI output + 128 MB + Power Adapter + Ethernet Cable + Quick Installation Guide + 1024MB DDRIII + Power Cable Holder + CD-ROM with: - Software - Product Documentation D-Link DNR-312L User Manual...

  • Page 82: Contacting Technical Support

    • Hardware Revision (located on the label on the bottom of the device (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the device). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

  • Page 83: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.

  • Page 84

    Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.

  • Page 85

    • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.

  • Page 86

    Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.

  • Page 87: Limitation Of Liability, Copyright Statement

    FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.

  • Page 88

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. D-Link DNR-312L User Manual...

  • Page 89: Registration

    Appendix D - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 May 23, 2014 D-Link DNR-312L User Manual...

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