Technicolor MediaConnect TG234 Setup And User Manual
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Technicolor MediaConnect TG234 Setup And User Manual

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SETUP AND USER GUIDE
MediaConnect TG234

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Summary of Contents for Technicolor MediaConnect TG234

  • Page 1 SETUP AND USER GUIDE MediaConnect TG234...

  • Page 2: Document Information

    Distribution and copying of this document, use and communication of its contents are not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor.

  • Page 3: Table Of Contents

    3.1.6 Protecting access to the TG234..........................28 3.1.7 Upgrading and restarting your TG234 ........................29 3.2 Configuring the TG234 via your Technicolor Gateway ..............31 3.3 Connecting the TG234 directly to your device..................33 4 The TG234 wireless access point................36 4.1 Connecting via WPS..........................37...

  • Page 4: About This Setup And User Guide

    The note symbol indicates that the text provides additional information about a topic. Terminology Generally, the MediaConnect TG234 will be referred to as TG234 in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: This sample text indicates a hyperlink to a website.

  • Page 5: Getting Started

    1 Getting started 1 Getting started Introduction This chapter gives you a brief overview of the main features and components of the TG234. After this chapter we will start with the installation. Do not connect any cables to the TG234 until instructed to do so. In this chapter This chapter covers the following topics: Topic...

  • Page 6: Features At A Glance

    “3.1 Configure the TG234 via its GUI” on page Selected Technicolor gateways (for example, the Technicolor MediaAccess TG799vn v2) allow you to access and configure the wireless settings of the TG234 via the MediaAccess Gateway GUI, instead of via the TG234 GUI.

  • Page 7: Components

    1 Getting started 1.2 Components Overview This section provides an overview of the different components of the TG234: Topic Page 1.2.1 Power 1.2.2 Local network connection 1.2.3 Buttons 1.2.4 Mode switch 1.2.5 Status LEDs DMS3-CTC-25-221 v1.0...

  • Page 8: Power

    1 Getting started 1.2.1 Power Overview TG234 Power inlet The power inlet allows you to connect the power supply. Only use the power supply delivered with your TG234. Power switch The power switch allows you to power on/off your TG234. DMS3-CTC-25-221 v1.0...

  • Page 9: Local Network Connection

    1 Getting started 1.2.2 Local network connection Introduction The TG234 provides your local network connection through: 5 GHz wireless access  Ethernet port  Wireless access point The IEEE 802.11ac 5 GHz wireless access point adds 5 GHz wireless access to your home network, or allows to set up wireless connections between different devices.
  • Page 10 1 Getting started Each Ethernet port has a LED to indicate link integrity (or activity). LED Colour State Description Green Solid on Device connected Blinking Device connected and sending/receiving data No device connected DMS3-CTC-25-221 v1.0...

  • Page 11: Buttons

    1 Getting started 1.2.3 Buttons Overview Your TG234 is equipped with the following buttons: WPS button  Reset button  WPS button The WPS ( ) button allows you to set up a wireless connection in a swift and easy yet secure way without the need to enter any of your wireless settings manually.

  • Page 12: Mode Switch

    1 Getting started 1.2.4 Mode switch TG234 Mode switch The mode switch allows you to switch between modes of your TG234: Station:  Choose this mode when the TG234 is acting as a 5 GHz wireless client. The Ethernet port of the TG234 will be connected to your network client (typically a set-top box).

  • Page 13: Status Leds

    1 Getting started 1.2.5 Status LEDs Introduction On the front panel of your TG234, you can find a number of status LEDs, indicating the state of the device. Link Quality ( ) LED The Link Quality LED indicates the link quality of the wireless link to the access point or repeater. Colour State Description...
  • Page 14 1 Getting started Power ( ) LED Colour State Description Green Solid on The TG234 is powered on. The TG234 is powered off. WPS ( ) LED Colour State Description Green Solid on Successfully connected (WPS completed). Orange Blinking WPS active. Blinking fast Did not find any device with an active WPS.

  • Page 15: Setup

    NAS drive, computer). MediaAccess Xtream Gateways In this chapter we will often refer to the MediaAccess Xtream Gateway range. This a range of Technicolor gateways that has an integrated video bridge access point. If your Internet gateway is a MediaAccess Xtream Gateway, the product name on the product label will contain the word “Xtream”...

  • Page 16: Set Up The Tg234 As Access Point

    2 Setup 2.1 Set up the TG234 as access point This step is only required if your Internet gateway is not a MediaAccess Xtream Gateway. For more information, “MediaAccess Xtream Gateways” on page Procedure TG234 AUTO/Access Point Step 1: Switch the TG234 to Auto mode 1 On the back of your TG234, move the mode selector to AUTO.

  • Page 17: Set Up The Tg234 As Repeater

    2 Setup 2.2 Set up the TG234 as repeater TG234 AUTO Step 1: Switch the TG234 to Auto mode Take the TG234 out of its box and move the mode selector on the back to Auto. Step 2: Power on the TG234 1 Plug the connector of the power supply adapter into the TG234’s power inlet port ( 2 Plug the adapter into a power outlet that is located half-way between your access point and the station.
  • Page 18 2 Setup  A TG234 access point mode < 2min. TG234 Repeater TG234 Access Point 3 The WPS LED on both devices starts blinking orange and then turns solid green as soon as the connection has been established. 4 Wait for two minutes to allow the TG234 to switch to repeater mode and then check the following LEDs: ...

  • Page 19: Set Up The Tg234 As Station

    2 Setup 2.3 Set up the TG234 as station TG234 AUTO/Station Step 1: Switch the TG234 to Auto mode Take the TG234 out of its box and move the mode selector on the back to Auto. If you don’t want to rely on the automatic mode selection mechanism, you can force the TG234 to station mode by moving the mode selector to Station.
  • Page 20 2 Setup 2 Within two minutes, press the WPS button on the TG234 access point (or TG234 repeater). Depending on your home setup, this will one of the following: A MediaAccess Xtream Gateway access point  < 2min. TG234 Station MediaAccess Xtream Gateway ...

  • Page 21: Configuration Tools

    For more information, see “3.1 Configure the TG234 via its GUI” on page The GUI of selected Technicolor gateways allow you to directly configure the wireless settings of TG234 devices that are  directly connected to the Technicolor Technicolor via a wired Ethernet connection.

  • Page 22: Configure The Tg234 Via Its Gui

    3 Configuration tools 3.1 Configure the TG234 via its GUI Introduction The TG234 Graphical User Interface (GUI) allows you to configure your TG234 using your web browser. Requirements Make sure that: You have a computer that is already connected to your local network. ...

  • Page 23: Access The Tg234 Gui

    For more information about how to access the GUI of your gateway, and how to check the IP address of devices, consult the documentation of your gateway. On a Technicolor gateway, you will have to do either of the following depending on the software it is running: Click the Devices card header on the home page.
  • Page 24 ACCESS KEY printed on the label of your TG234. It is strongly recommended to change the default password. To change your user name and password, see “3.1.6 Protecting access to the TG234” on page 4 Click LOGIN. The Technicolor TG234 GUI appears. DMS3-CTC-25-221 v1.0...

  • Page 25: Gui Components

    3 Configuration tools 3.1.2 GUI Components Overview The following components are available: Label Description Menu Content pane Menu The menu consists of the following menu items: Status:  Provides basic information on your TG234. Config:  Allows you to configure the network settings of your TG234. Tools: ...

  • Page 26: Wireless Settings Configuration Page

    3 Configuration tools 3.1.3 Wireless settings configuration page Introduction The CONFIG - WIRELESS page, which allows you to configure the wireless settings of your TG234, consists of two categories: The Basic settings  The Advanced settings  Navigation On the Config menu, click Wireless to navigate to the CONFIG - WIRELESS page. Click Basic or Advanced on the tab to switch between categories.
  • Page 27 3 Configuration tools  Cleared then it depends on the criteria mentioned in “How the TG234 chooses the correct mode when switched to Auto” on page The state of the check box can only be changed when the TG234 is in Station or Repeater mode. ...
  • Page 28 3 Configuration tools Bandwidth:  The bandwidth of the wireless connection. Normally it is auto selected, so do not change it unless your service provider instruct you to do so. TX Rate:  The transmit rate of the connection. Selected Auto unless your service provider instruct you to select another value. Beacon Interval (in ms): ...

  • Page 29: Wps Configuration Page

    3 Configuration tools 3.1.4 WPS configuration page Introduction The CONFIG - WPS page, which allows you to configure the WPS settings of your TG234. Navigation On the Config menu, click WPS to navigate to the CONFIG - WPS page. Settings The following settings are displayed: WPS State: ...

  • Page 30: The Mac Address List

    3 Configuration tools 3.1.5 The MAC address list Introduction A Media Access Control address (MAC address) is a unique identifier assigned to the physical network interfaces of a networking device. Blocking a MAC address means that all traffic from this MAC address is blocked. The MAC ADDRESS LIST page allows you to authorize or deny MAC address(es): Click Refresh to see the updated list.

  • Page 31: Protecting Access To The Tg234

    3 Configuration tools 3.1.6 Protecting access to the TG234 Introduction To prevent that every user on your local network can access the TG234, the TG234 is secured with a user name and password. Default user name and password If your service provider did not send you the default user name and password, then: The default user name is Administrator.

  • Page 32: Upgrading And Restarting Your Tg234

    3 Configuration tools 3.1.7 Upgrading and restarting your TG234 Introduction The TG234 GUI can be used: To Upgrade your TG234  To restart your TG234  To Upgrade your TG234 If you downloaded a new product software upgrade file from your service provider’s website, you can use the TG234 GUI to upgrade.
  • Page 33 3 Configuration tools 4 As soon as the upgrade is finished and the TG234 is fully restarted, the TG234 GUI refreshes and prompts you to enter the user name and password: DMS3-CTC-25-221 v1.0...

  • Page 34: Configuring The Tg234 Via Your Technicolor Gateway

    3.2 Configuring the TG234 via your Technicolor Gateway Introduction Selected Technicolor gateways (for example, the Technicolor TG799vn v2) will integrate the TG234 wireless settings in their GUI. This way you can configure both your gateway and TG234 from one single GUI.
  • Page 35 If the wireless settings were not configurable, or if you don't see the wireless settings on this page, make sure that: The mode switch on the back panel of the TG234 is set to Access Point.  Your computer, Technicolor MediaAccess Gateway, and the TG234 are correctly connected.  Then return to step 2 of the procedure to try again.

  • Page 36: Connecting The Tg234 Directly To Your Device

    3 Configuration tools 3.3 Connecting the TG234 directly to your device Introduction This section helps you to connect the TG234 directly to your device (for example a computer, a printer, a network drive,...). This is helpful when: You want to configure the TG234 as the wireless client and you don’t want to use WPS for this. ...
  • Page 37 3 Configuration tools Step 2: Connect the TG234 to your computer 1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your TG234: TG234 GbE1/2 This Ethernet port requires the use of a full-wired CAT-5(E) (or better) Ethernet cable (like the one that delivered with your TG234) to guarantee network connectivity.
  • Page 38 3 Configuration tools Step 7: Configure the TG234 1 Configure your computer with a static IP address between 192.168.1.1 and 192.168.1.99 (for example: 192.168.1.79). Use 255.255.255.0 as subnet mask. For more information on how to configure a static IP address, consult your operating system’s help.

  • Page 39: The Tg234 Wireless Access Point

    4 The TG234 wireless access point 4 The TG234 wireless access point Introduction This chapter describes how to establish a wireless connection with your TG234. The 5 GHz video bridge The TG234 will set up your wireless connection using IEEE 802.11ac wireless 5 GHz. The 5 GHz band regulations allow higher output power compared to the 2.4GHz band which is currently still the most popular frequency band for WLAN networks.

  • Page 40: Connecting Via Wps

    4 The TG234 wireless access point 4.1 Connecting via WPS Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your local network in a swift and easy way. Requirements The wireless 5 GHz access point, or wireless 5 GHz client must support WPS, and the applicable WPS service (WPS PBC and/or WPS PIN) must be enabled.
  • Page 41 4 The TG234 wireless access point Troubleshooting If you are having trouble connecting your devices via WPS, this may be caused by one of the following reasons: WPS can not be correctly executed:  Configure your wireless manually. For more information, see “4.3 Connecting manually without WPS”...

  • Page 42: Starting Wps On The Tg234 Gui

    4 The TG234 wireless access point 4.2 Starting WPS on the TG234 GUI Introduction WPS can be started on the TG234 GUI in two ways: WPS Push Button method (PBC)  The WPS Push Button method (PBC) allows you to add new wireless clients to your local network in a swift and easy way without the need to enter any of your wireless settings (network name, wireless key, encryption type).

  • Page 43: Wps Push Button Method (Pbc)

    4 The TG234 wireless access point 4.2.1 WPS Push Button method (PBC) Procedure Proceed as follows: 1 Browse to the GUI of your TG234. For more information on how to browse to the TG234 GUI, see “3.1.1 Access the TG234 GUI” on page 2 On the Config menu, click Wireless.

  • Page 44: Wps Pin Method (Pin)

    4 The TG234 wireless access point 4.2.2 WPS PIN method (PIN) Introduction There are two ways to configure your wireless connection using WPS PIN method: WPS PIN:  Used when you have got the PIN code that is used by other devices of your wireless connection. WPS AP PIN: ...

  • Page 45: Connecting Manually Without Wps

    4 The TG234 wireless access point 4.3 Connecting manually without WPS Before you start Before setting up a wireless connection, you need to know the wireless settings that are currently used by wireless 5 GHz Access Point, that is: The Network Name (SSID) ...

  • Page 46: Securing Your Wireless Connection

    4 The TG234 wireless access point 4.4 Securing your wireless connection Introduction You can protect the wireless communication between your devices with a wireless key. This means that: Only clients that use the correct Network Name (SSID) and wireless key can connect to your network. ...

  • Page 47: Support

    5 Support Introduction This chapter suggests solutions for issues that you may encounter while installing, configuring or using your TG234. If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com or contact your service provider. Topics...

  • Page 48: Setup Troubleshooting

    5 Support 5.1 Setup troubleshooting Your TG234 has not been found If you cannot find your TG234 in your local network, make sure that: The TG234 is turned on and fully initialized.  Your network devices (for example, a gateway, a set-top box,...) have a valid IP address, that is any address but 0.0.0.0, ...

  • Page 49: General Tg234 Troubleshooting

    5 Support 5.2 General TG234 troubleshooting None of the LEDs light up (TG234 does not work) Make sure that: The TG234 is plugged into a power socket outlet.  You are using the correct power supply for your TG234 device. ...

  • Page 50: Wired Connection Troubleshooting

    5 Support 5.3 Wired connection troubleshooting Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your TG234 and your device (gateway, set-top box,...).  You are using the correct cable type for your Ethernet equipment, that is at least fully wired UTP CAT5 with RJ-45 ...

  • Page 51: Wireless Connection Troubleshooting

    5 Support 5.4 Wireless connection troubleshooting No wireless connectivity Try the following: Make sure that all your TG234 devices are set to the correct mode.  When connecting to a MediaAccess Xtream Gateway make sure that the wireless interface is enabled. ...
  • Page 52 5 Support Cannot connect via WPS If you have trouble connecting your wireless client via WPS, try one of the following: The WPS session only lasts 2 minutes, make sure to press the WPS button on both devices within this time slot. ...

  • Page 53: Reset To Factory Defaults

    5 Support 5.5 Reset to factory defaults Introduction If at some point you can no longer connect to the TG234 or you want to make a fresh install, it may be useful to perform a reset to factory defaults. Warning A reset to factory default settings deletes all configuration changes you made.
  • Page 54 1-5 rue Jeanne d’ A rc 92130 Issy les Moulineaux France www.technicolor.com Copyright 2015 Technicolor. All rights reserved. All tradenames referenced are service marks, trademarks, or registered trademarks of their respective companies. Specifications subject to change without notice. DMS3-CTC-25-221 v1.0...

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