Related Manuals for Technicolor TG588
Summary of Contents for Technicolor TG588
- Page 1 Your router guide Important information enclosed Superfast Fibre Plus Superfast Fibre Fast Broadband Keep me...
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Page 2: Table Of Contents
2 | Your router guide Contents When to plug in your router What you’ll fi nd in your box How to set up a router Getting connected Connecting an iPhone or an iPad Connecting an Android device Router information How to resolve a problem with your broadband connection Help with broadband speed issues When to plug in your router If you ordered Fast Broadband or Superfast Fibre/Superfast Fibre Plus, but currently... -
Page 3: What You'll Fi Nd In Your Box
Your router guide | 3 What you’ll fi nd in your box: Stand The stand clips onto the back of the router. Router ‘Keep Me’ card Your broadband connection will pass Use this to connect wirelessly. through this electronic device so that it’s channelled onto the internet correctly. - Page 4 4 | Your router guide How to setup your router How you connect your router depends on whether you have a single or double master socket in your home. Please follow the instructions that apply to you: master socket power supply ADSL PHONE...
- Page 5 Your router guide | 5 master socket power supply microfilter Single master socket Disconnect everything from your phone line at the master socket. Connect your microfilter into the master socket *Please note, all phone sockets in use will need a microfilter, including Satellite TV boxes, connected alarm systems and emergency call diallers.
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Page 6: Getting Connected
6 | Your router guide Getting connected Connecting to your wireless network What you’ll need: ‘Keep Me’ card Both your wireless ‘Keep Me’ card and a label on the reverse side of your router will include the name of your wireless network and WiFi Password. Make sure that the wireless connection is enabled on your PC, smartphone or tablet. -
Page 7: Connecting An Iphone Or An Ipad
Your router guide | 7 Connecting an iPhone or an iPad device Tap the settings icon on your home screen. Ensure Wi-Fi is switched on and select your Shell Energy Wireless Network, this starts with the letters SHELL. When prompted enter your WiFi Password shown on your ‘Keep Me’card. -
Page 8: Router Information
8 | Your router guide Router information Power Orange - Device starting up Green - Ready Ethernet Green - Cable connected Green Flashing - Data transfer Broadband Off - No broadband connection Green Flashing (fast) - Syncronising Solid Green - Connected Internet Off - No Broadband / Disabled Red Flashing - Trying to connect... -
Page 9: How To Resolve A Problem With Your Broadband Connection
Your router guide | 9 How to resolve a problem with your broadband connection No connection or your connection keeps dropping Restart your equipment Switch off your router for 30 seconds, then power it back up again. You should also switch off your PC, Mac, smartphone or tablet then switch it back on again. - Page 10 10 | Your router guide If you have a two-port socket (with separate ports for broadband and telephone connections), after removing the faceplate you must also remove the plastic fi lter section beneath. Gently pull on this section to expose the rear test socket where you can connect your phone.
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Page 11: Help With Broadband Speed Issues
Your router guide | 11 Help with broadband speed issues Restart your equipment Switch off your router for 30 seconds, then power it back up again Switch off your PC, Mac, smartphone or tablet then switch it back on again. http://www.supportal-test.co.uk/ Run a speed test - Go to and follow the instruction and...