Brother MFC-3420C User Manual page 159

ERROR MESSAGES
ERROR CAUSE
MESSAGE
The scanner cover is not closed completely.
Cover Open
The other person or other person's fax
Disconnected
machine stopped the call.
Print data remains in the machine's memory.
Data Remains
Print data remains in the machine's memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.
The print heads are too warm.
High
Temperature
One or more of the ink cartridges is empty.
Ink Empty
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a colour fax, the
machine's 'handshake' will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the
colour fax will be received into memory as a
black and white fax.
The print heads are too cold.
Low
Temperature
The machine has a mechanical problem.
Machine Error
XX
The media card is either bad or not formatted.
Media Error
(MFC-3820CN)
One or more of the ink cartridges are running
Near Empty
out of ink. If a sending machine has a colour
fax, the machine's 'handshake' will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the colour fax will be received into memory as
a black and white fax.
The media card in the media drive does not
No File
contain a .JPG file.
(MFC-3820CN
only)
The number you dialled does not answer or is
No
busy.
Response/Busy
You tried to access a Speed Dial number that
Not
is not programmed.
Registered
13 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ACTION
Lift the scanner cover and then
close it again.
Try to send or receive again.
Re-start printing from your
computer.
Press Stop/Exit. The machine will
cancel the job and eject the page
that is being printed.
Allow the machine to cool down.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 13-21.)
Allow the machine to warm up.
Call Brother Customer Service.
Reinsert the correct media card.
Order a new ink cartridge.
Reinsert the correct media card.
Verify the number and try again.
Set up the Speed Dial number.
(See Storing Speed-Dial numbers
on page 7-1.)