NComputing L300 User Manual page 37

This o ccurs w hen t he a ccess d evice i s s et t o f ind t he h ost P C w here t he v Space S erver s oftware i s
installed.
Make s ure t he v Space S erver p rogram i s i nstalled o n t he h ost c omputer.
•
Make s ure t he s erver c onnection l ist i s c onfigured c orrectly. S ee t he s ection a bout c onfiguring
•
the a ccess d evice.
Make s ure t he L AN c able i s p roperly c onnected t o t he h ost c omputer.
•
Make s ure t he h ost c omputer a nd a ccess d evice a re i n t he s ame s ubnet/local a rea n etwork.
•
Make s ure a ny f irewall o r a nti-­‐virus p rograms i nstalled i n t he h ost c omputer o r n etwork
•
equipment a re c ompatible w ith t he v Space S erver s oftware.
"Connection e nded u nexpectedly" M essage
This m essage a ppears w hen t he c onnection s tops d ue t o a bnormalities o ccurring o n t he h ost P C o r
network e quipment.
Check t he H ost P C o r t he n etwork e quipment w hen t his m essage a ppears a nd r estart t he H ost
•
PC a nd a ccess d evice. U nless t he H ost P C i s r ebooted, e xisting d ata i n t he H ost P C m ay b e u sed
as i s.
Check t o s ee i f t he h ost P C i s o verloaded o r e xperiencing s tability i ssues.
•
Check t o s ee i f t he n etwork t raffic i s o verloaded.
•
There i s a f eature i n t he v Space S erver s oftware t hat k eeps d isconnected s essions r unning a nd a vailable.
If t he u ser r econnects w hile a d isconnected s ession f or t hat u sername i s p resent, t he s oftware w ill
connect t he d isconnected s ession t o t he n ew s ession. T he u ser w ill s ee t he d esktop a s i t w as w hen t he
disconnection o ccurred.
The a dministrator c an c onfigure t he s oftware t o k eep d isconnected s essions r unning a nd a vailable
indefinitely o r t o c lose t hem a utomatically a fter b eing d isconnected f or a s pecified p eriod o f t ime. T he
setting i s i n t he a dministrative c onsole's s ystem s ettings a nd i s c alled, " Clean u p d isconnected s essions
not i n u se."
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