NComputing N400 User Manual
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NComputing N400 User Manual

N-series thin clients for citrix hdx
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Summary of Contents for NComputing N400

  • Page 1 N-series Thin Clients for Citrix HDX User Manual...

  • Page 2: Important Notices

    NComputing Premium Support. © 2003-2012 NComputing Inc. All rights reserved. NComputing and Numo are registered trademarks of NComputing Inc. – USA. VESA is a trademark of Video Electronics Standards Association. Kensington is a trademark of ACCO World Corporation. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    4.1 Accessing your vSpace Management Center License(s) and Premium Support Entitlement... 18 4.2 DHCP Options for Automatic N-series Configuration ............... 19 4.3 NComputing Technical Support ......................25 4.4 Additional Information on Citrix products and support ..............25 Disclaimers and Legal Information ......................25...

  • Page 4: Regulatory Compliance

    NComputing N-series User Manual rev11.09.12 Regulatory Compliance FCC Information This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Gpl Declarations

    NComputing N-series User Manual rev11.09.12 GPL Declarations The NComputing N-series access device contains – in part – some free software (software licensed in a way that ensures your freedom to run, copy, distribute, study, change and improve the software). This free software is also contained in the N-series firmware update files that are distributed online.

  • Page 6: N-Series Overview

    1.1 N-series models The N-series is available in three distinct versions; the N400, N500, and N500w. The entry level N400 is the thin client of choice for task workers and those workers with light multimedia needs. The N500 adds client-side video rendering to enable the delivery of full 1080p multimedia content, improved network capabilities, as well as options for dual monitor and wireless connectivity.

  • Page 7: N-Series Package Contents

    NComputing N-series User Manual rev11.09.12 1.2 N-series Package Contents When you unpack your N-series device, you will find the following items: N-series device, N-series Quick Installation Guide, VESA Mounting bracket with screws, and 12V Power adapter. 1.3 N-series Peripheral Connections Each of the different models within the N-series lineup feature the following peripheral options listed below from left to right in order of appearance on the device.

  • Page 8: Vesa Mount

    NComputing N-series User Manual rev11.09.12 1.4 VESA Mount Included with each N-series device is a VESA mount which can be used to attach the N-series device to the back of any VESA compatible monitor, as shown below. 1.5 Citrix Requirements To utilize the N-series device, you will need access to a Citrix environment.

  • Page 9: Secondary Display Adapter

    NComputing N-series User Manual rev11.09.12 1.6 Secondary Display Adapter For deployments requiring two monitors per user, NComputing offers the N-series Secondary Display Adaptor. This accessory is offered in VGA and DVI models and is optimized for use with productivity applications and 2D graphics content.

  • Page 10: Device Configuration

    NComputing N-series User Manual rev11.09.12 2.0 Device Configuration It is strongly recommended that before connecting your N-series for the first time, you review the configuration options to ensure that they conform to the needs of your environment. You can reach the configuration screen by clicking the gear icon to the bottom left of the initial Log-in screen.

  • Page 11: The Xendesktop Tab

    NComputing N-series User Manual rev11.09.12 2.1 The XenDesktop Tab The XenDesktop tab is used to point your N-series device to your XenDesktop Services Site as well as configure certain application behaviors.  Auto-configure (DHCP)* – Instructs the N-series device to obtain XenDesktop Services Site information automatically via DHCP (requires that you configure your DHCP server to distribute this information).

  • Page 12: The General Tab

    NComputing N-series User Manual rev11.09.12 2.2 The General Tab The General Tab displays basic device information, is used to manage the connection between your N-series device and vSpace Management Center servers, and allows you to update your device firmware. ...

  • Page 13: The Display Tab

    NComputing N-series User Manual rev11.09.12 2.3 The Display Tab The Display Tab contains settings for monitor resolution as well as screen saver functionality.  Resolution Dropdown – Use the Resolution dropdown menu to select your desired monitor resolution.  Screensaver Delay –...

  • Page 14: The Network Tab

    NComputing N-series User Manual rev11.09.12 2.5 The Network Tab The Network Tab allows you to configure N-series device network settings as well as change the device name. The Network tab includes the following options:  Interface* o Wired – Select to use a physical Ethernet connection.

  • Page 15: The Date / Time Tab

    NComputing N-series User Manual rev11.09.12 2.6 The Date / Time Tab The Date/Time Tab is used to set the internal clock of the N-series device. The following settings are available under the System Date section:  Time zone Dropdown – Select the appropriate time zone from this dropdown menu.

  • Page 16: The Keyboard Tab

    NComputing N-series User Manual rev11.09.12 2.7 The Keyboard Tab The Keyboard Tab provided access to localized keyboard layout support. Use the dropdown menu featured on this screen to select a keyboard layout appropriate for your deployment. 2.8 The Security Tab The Security Tab allows you to password protect your device settings and manage your security certificates.

  • Page 17: Connecting To Your Citrix Environment

    NComputing N-series User Manual rev11.09.12 3.0 Connecting to your Citrix Environment From the initial Log-in screen, enter the User Name, Password, and Domain information of the Citrix Environment you wish to connect to. Once this information is entered, press the “LogOn” button.

  • Page 18: Support And Additional Resources

    1. Go to: http://www.ncomputing.com/enroll a. If you already have an account on ncomputing.com – login at the prompt and fill out all the fields. - If you do not have an account – follow the links to create an account (this also...

  • Page 19: Dhcp Options For Automatic N-Series Configuration

    This section of the manual will assist administrators in configuring their Microsoft Windows DHCP server(s) to allow the NComputing N-Series to automatically connect to XenDesktop and vSpace Management Center environments. For the purpose of this user manual, we’ll be illustrating this process using Server 2003 and Server 2008 R2.
  • Page 20 NComputing N-series User Manual rev11.09.12 2. Click “Manage this DHCP server” as seen below: 3. Select DHCP and click “Set Predefined Options” as seen below. 4. Proceed to the N-series DHCP Tags section of this guide for a description of available DHCP tags and instructions for adding them to your DHCP server.
  • Page 21 NComputing N-series User Manual rev11.09.12 Accessing DHCP Settings in Windows Server 2008 From the DHCP Server: 1. Right-click Computer and select “Manage” 2. From the Computer Management window, open the Roles section and then the DHCP Server section as seen below.
  • Page 22 NComputing N-series User Manual rev11.09.12 N-series DHCP Tags The N-series can make use of several DHCP tags and functions. This section will walk you through adding the tags and functions appropriate for your deployment. 1. From the Predefined Options and Values window, click the “Add” button.
  • Page 23 NComputing N-series User Manual rev11.09.12 NComputing CMF Tag 171 This tag will automatically link your N-series Name VMC* device(s) with their designated vSpace Data Type String Management Center server. Code Description Default vSpace Management Center Server STRING VALUE (The IP or Fully Qualified Domain...
  • Page 24 NComputing N-series User Manual rev11.09.12 N-series Firmware Tag 174 Use this tag in conjunction with 172 to store the Name N-series Firmware Password firmware server’s password (if username and Data Type String password are required). Code Description Address of firmware update server.

  • Page 25: Ncomputing Technical Support

    All NComputing software is subject to NComputing intellectual property rights and may be used only in conjunction with Genuine NComputing hardware and in accordance to the NComputing End User Licensing agreement and Terms of Use. www.ncomputing.com ©Copyright 2003-2012 NComputing, Inc.

This manual is also suitable for:

N500N500w

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