NComputing L300 User Manual

NComputing L300 User Manual

Ethernet virtual desktops with vspace server
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Summary of Contents for NComputing L300

  • Page 1     L300   a nd   L 350   Ethernet   V irtual   D esktops   with   v Space   S erver   ®     User   M anual  ...
  • Page 2: Important   N Otices

    NComputing   s hall   n ot   b e   l iable   f or   a ny   d irect,   i ndirect,   s pecial,   i ncidental   o r   c onsequential   d amages  ...
  • Page 3 NComputing   L 300   a nd   L 350   U ser   M anual     Microsoft®   W indows®   L icenses.   Y ou   a re   l icensed   b y   N Computing   t o   u se   t he   v Space   S erver   s oftware  ...
  • Page 4: Table Of Contents

    FAQ   ................................   4 4   NComputing   v Space   S erver   8 .3   N C-­‐Console   G uide   ...................   4 6   1.1   I nstalling   a nd   R egistering   v Space   S erver   ..................   4 6  ...
  • Page 5 NComputing   L 300   a nd   L 350   U ser   M anual     2.0   N Computing   v Space   S erver   .........................   4 7   2.1   v Space   I nformation  ..........................   4 7  ...
  • Page 6: Safety   I Nformation

    NComputing   L 300   a nd   L 350   U ser   M anual     Safety   I nformation   Refer   t o   t he   f ollowing   t o   p revent   a ny   p hysical   i njury   o r   l oss   o f   a ssets   c aused   b y   d amage   t o   t he   p roduct.  ...
  • Page 7: Regulatory   C Ompliance

    NComputing   L 300   a nd   L 350   U ser   M anual     Regulatory   C ompliance   FCC   I nformation   This   e quipment   h as   b een   t ested   a nd   f ound   t o   c omply   w ith   t he   l imits   f or   a   c lass   B   d igital   d evice,   p ursuant  ...
  • Page 8 NComputing   L 300   a nd   L 350   U ser   M anual       European   C ommunity:         Disposal   I nformation:         This   s ymbol   m eans   t hat   a ccording   t o   l ocal   l aws   a nd   r egulations   y our   p roduct   s hould   b e   d isposed   o f  ...
  • Page 9: Gpl   D Eclarations

      w ill   g ive   t o   a nyone   w ho   c ontacts   u s   a t   plcoderequest@ncomputing.com,   f or   a   c harge   o f   n o   m ore  ...
  • Page 10: Product   O Verview

    NComputing   L 300   a nd   L 350   U ser   M anual     Product   O verview   The   N Computing   L -­‐series   a ccess   d evices   w ith   v Space®   d esktop   v irtualization   s oftware   d ramatically   c ut   y our  ...
  • Page 11: Host   S Etup

    NComputing   L 300   a nd   L 350   U ser   M anual     Host   S etup   System   R equirements   Starting   w ith   v Space   S erver   6 .5,   t he   m aximum   n umber   o f   L -­‐Series   u sers   i s   i ncreased   t o   1 00.   H owever   t he  ...
  • Page 12: Installation   O N   W Indows   7   O R   W Indows   8

    NComputing   L 300   a nd   L 350   U ser   M anual     Insert   t he   s oftware   i nstallation   C D   i nto   t he   h ost   c omputer's   C D   d rive.   I n   m ost   c ases,   a   w indow  ...
  • Page 13 NComputing   L 300   a nd   L 350   U ser   M anual     This   w ill   s how   t he   u ser   a ccounts   i n   f orm   o f   a   l ist   s imilar   t o:  ...
  • Page 14: Ncomputing   V Space   S Erver   S Etup   W Izard

    When   d ealing   w ith   c ertain   f irewall   a pplications,   y ou   m ay   n eed   t o   m ake   s ure   t hat   t he   NComputing   s ervices   a nd   a pplications   h ave   p roper   a ccess   p ermission   t o   t he   n etwork.   F ollowing  ...
  • Page 15 NComputing   L 300   a nd   L 350   U ser   M anual     Process   Protocol   Port   Destination   Purpose   NC-­‐Console.exe   UDP   1027   255.255.255.255   UDP   b roadcast   b ased   d evice   s earch  ...
  • Page 16: User   A Ccount   C Reation

    NComputing   L 300   a nd   L 350   U ser   M anual       At   t he   " vSpace   S erver   s uccessfully   i nstalled"   s creen,   c lick   “ Close”   t o   e nd   t he   i nstaller,   a nd   s elect  ...
  • Page 17: Msi   I Nstaller   A Nd   U Ninstaller   O Ptions

    NComputing   L 300   a nd   L 350   U ser   M anual       4. Select   “ Groups”   f rom   t he   l eft   n avigation   t ree   a nd   d ouble   c lick   o n   “ Remote   D esktop   U sers”.   C lick  ...
  • Page 18: Product   R Egistration

    NComputing   L 300   a nd   L 350   U ser   M anual     Product   R egistration     Important!   VSPACE   S ERVER   S OFTWARE   R EGISTRATION   I S   R EQUIRED   T O   R ECEIVE   V SPACE   S ERVER   U PDATES  ...
  • Page 19 NComputing   L 300   a nd   L 350   U ser   M anual     On   t he   “ Registration   i s   r equired”   s creen,   i f   t he   d ata   f ields   a re   n ot   a lready   p opulated   w ith   t he  ...
  • Page 20 NComputing   L 300   a nd   L 350   U ser   M anual     On   t he   “ Registration   a nd   a ctivation   m ethod”   s creen,   s elect   “ Online”   a nd   c lick   “ Next”    ...
  • Page 21 NComputing   L 300   a nd   L 350   U ser   M anual     You   w ill   s ee   a   s creen   s howing   t he   p rogress   o f   t he   r egistration.    ...
  • Page 22: Offline   R Egistration

    NComputing   L 300   a nd   L 350   U ser   M anual     Offline   R egistration   In   t he   c ase   o f   O ffline   R egistration,   f ollow   t he   i nstructions   b elow.   I f   y ou   h ave   c ompleted   t he   o nline  ...
  • Page 23 NComputing   L 300   a nd   L 350   U ser   M anual     Before   t he   r egistration   w izard   w rites   t he   d ata   f ile,   y ou   w ill   g et   a   “ Summary”   s creen   s howing   a ll  ...
  • Page 24: Registration   R Eminder

    NComputing   L 300   a nd   L 350   U ser   M anual     After   t he   o ffline   f ile   i s   l oaded,   y ou   s ee   t he   “ Registration   a nd   a ctivation   r esults”   s creen.   C lick   t he  ...
  • Page 25: Updating   T He   V Space   S Erver   S Oftware

    To   u ninstall   t he   v Space   S erver   s oftware,   s elect   “ Uninstall   v Space   S erver”   u nder   t he   “ NComputing   v Space  ...
  • Page 26: Windows   C Onfiguration   N Otes

    NComputing   L 300   a nd   L 350   U ser   M anual     Windows   C onfiguration   N otes   The   f ollowing   a re   s ome   i nitial   W indows   c onfiguration   n otes   t o   b e   a ware   o f.  ...
  • Page 27: L-­-Series   H Ardware   S Etup

    NComputing   L 300   a nd   L 350   U ser   M anual     L-­‐series   H ardware   S etup   L300   D evice   S etup         The   L 300   m ust   b e   c onnected   t o   t he   h ost   P C   v ia   a n   E thernet   s witch,   r outer,   o r   o ther   n etwork   c onnection.  ...
  • Page 28: L350   D Evice   S Etup

    NComputing   L 300   a nd   L 350   U ser   M anual     L350   D evice   S etup           The   L 350   m ust   b e   c onnected   t o   t he   h ost   P C   v ia   a n   E thernet   s witch,   r outer,   o r   o ther   n etwork   c onnection.  ...
  • Page 29: Installation   W Ith   M Onitor   M Ount

    NComputing   L 300   a nd   L 350   U ser   M anual       If   s tatic   a ddressing   c onfigurations   a re   u sed   o n   t he   n etwork,   s elect   “ Static   c onfiguration”   a nd   s upply   t he    ...
  • Page 30: L-­-Series   F Irmware   U Pdate

    NComputing   L 300   a nd   L 350   U ser   M anual     L-­‐series   F irmware   U pdate   It   i s   a lways   r ecommended   t o   u se   t he   l atest   a vailable   v ersion   o f   f irmware   o n   y our   L 300   o r   L 350   d evice.  ...
  • Page 31: Using   Y Our   L 300   O R   L 350   A Ccess   D Evices

    NComputing   L 300   a nd   L 350   U ser   M anual     Using   Y our   L 300   o r   L 350   A ccess   D evices    ...
  • Page 32: Device   I Nformation

    NComputing   L 300   a nd   L 350   U ser   M anual     Device   I nformation   The   f ollowing   i nformation   c an   b e   v iewed   f rom   t he   D evice   I nformation   s creen:  ...
  • Page 33: Device   S Etup   -­-   T He   " Connection   S Ettings"   T

    NComputing   L 300   a nd   L 350   U ser   M anual     Device   S etup   -­‐   T he   “ Connection   S ettings”   T ab   The   C onnection   S ettings   t ab   a llows   a dministrators   t o   d etermine   e xactly   h ow   t he   c lient   g oes   a bout  ...
  • Page 34: Device   S Etup   -­-   T He   " Manage   G Roups"   T

    NComputing   L 300   a nd   L 350   U ser   M anual     Device   S etup   -­‐   T he   “ Manage   G roups”   T ab   The   M anage   G roups   t ab   g ives   a dministrators   m ore   c ontrol   o ver   t heir   d evice’s   c onnection   o ptions.   F rom  ...
  • Page 35: Device   S Etup   -­-   T He   " Network"   T

    NComputing   L 300   a nd   L 350   U ser   M anual     Automatic   L ogin   S ettings     • Domain   User   /   P assword  ...
  • Page 36: Device   S Etup   -­-   T He   " Password"   T

    NComputing   L 300   a nd   L 350   U ser   M anual     IP   C onfiguration   • Allows   t he   a dministrator   t o   c onfigure   t he   t erminals   n etwork   s ettings  ...
  • Page 37: Device   S Etup   -­-   T He   " Update"   T

    To   p ush   a   n ew   f irmware   v ersion   u se   t he   N C-­‐Console   a pplication.   L aunch   t he   N C-­‐Console   a pplication   directly   f rom   t he   S tart   m enu   ( Start/All   P rograms/NComputing   v Space   S erver/NC-­‐Console).   O nce   i n   t he  ...
  • Page 38: Returning   T O   T He   " Server   S Election"   S Creen

    NComputing   L 300   a nd   L 350   U ser   M anual     Returning   t o   t he   “ Server   S election”   S creen   Once   a   c lient   h as   c onnected   t o   a   h ost,   y ou   c an   r eturn   t o   t he   S erver   S election   s creen   b y   s imply   l ogging  ...
  • Page 39: L300   A Nd   L 350   M Ultimedia   A Cceleration

    NComputing   L 300   a nd   L 350   U ser   M anual     L300   a nd   L 350   M ultimedia   A cceleration     The   L 300   o r   L 350   w ill   d isplay   f ull   s creen   s treaming   v ideo   a nd   m ulti-­‐media   a pplications   a cross   m ultiple  ...
  • Page 40: Troubleshooting   &   E Rror   M Essages

    NComputing   L 300   a nd   L 350   U ser   M anual     Troubleshooting   &   e rror   m essages   For   t he   l atest   i nformation   a nd   t roubleshooting   h elp,   p lease   v isit  ...
  • Page 41 NComputing   L 300   a nd   L 350   U ser   M anual     Make   s ure   t he   v Space   S erver   p rogram   i s   i nstalled   o n   t he   h ost   c omputer.  ...
  • Page 42: Glossary

    NComputing   L 300   a nd   L 350   U ser   M anual     Glossary   Client   D evice:   a   n etwork   c omputing   d evice   u sing   N Computing   p atented   t echnology.   I t   d oesn't  ...
  • Page 43 NComputing   L 300   a nd   L 350   U ser   M anual     computer   u sers.   A   l ocal   a rea   n etwork   m ay   s erve   a s   f ew   a s   t wo   o r   t hree   u sers   ( for   e xample,   i n   a  ...
  • Page 44: Faq

    NComputing   L 300   a nd   L 350   U ser   M anual     FAQ   For   t he   l atest   i nformation   a nd   F AQs,   p lease   v isit   t he   N Computing   o nline  ...
  • Page 45 NComputing   L 300   a nd   L 350   U ser   M anual       Q:   W hy   d oes   a   w arning   m essage   a ppear   w hen   I   i nstall   t he   v Space   S erver   s oftware?  ...
  • Page 46: I Nstalling   A Nd   R Egistering   V Space   S Erver

    Begin   b y   g oing   t o   ww.ncomputing.com/softwaredownload   a nd   d ownloading   t he   l atest   v ersion   o f   vSpace   S erver.   O nce   t he   d ownload   i s   c omplete,   l aunch   t he   v Space   S erver   i nstaller   a nd   p roceed   t hrough  ...
  • Page 47: Space   I Nformation

    Launch   t he   v Space   N C-­‐Console   b y   n avigating   f rom   t he   W indows   S tart   b utton   t o   “ NComputing   v Space,”  ...
  • Page 48: L Icense   I Nformation

    NComputing   L 300   a nd   L 350   U ser   M anual     2.2   L icense   I nformation   Left-­‐click   o n   t he   “ License   I nformation”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   l icensing   i nformation  ...
  • Page 49: S Ystem   S Ettings   -­-   C Ommon

    NComputing   L 300   a nd   L 350   U ser   M anual     2.3   S ystem   S ettings   -­‐   C ommon   Left-­‐click   o n   t he   “ System   S ettings”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   s ettings   t hat   a ffect   t he  ...
  • Page 50: S Ystem   S Ettings   -   L -­-Series/M-­-Series

    NComputing   L 300   a nd   L 350   U ser   M anual     Wallpapers   Backgrounds   w ithin   t heir   W indows   s essions.   Display   L ast   U ser  ...
  • Page 51: S Ystem   S Ettings   -   P Erformance   P Rofiles

    NComputing   L 300   a nd   L 350   U ser   M anual     2.5   S ystem   S ettings   –   P erformance   P rofiles   The   “ Performance   P rofiles”   t ab   a llows   a dministrators   t o   c onfigure   a nd   a ssign   s eparate   p erformance  ...
  • Page 52 NComputing   L 300   a nd   L 350   U ser   M anual       Administrators   c an   a dd   o r   r emove   p rofiles   u sing   t he   “ Create   P rofile”   a nd   “ Delete   P rofile”   b uttons  ...
  • Page 53 NComputing   L 300   a nd   L 350   U ser   M anual     Enables   o r   d isables   s moothing   w hich   c an   i mprove   t he   a ppearance   o f   f onts   i n   s ome  ...
  • Page 54: P Rofiles

    NComputing   L 300   a nd   L 350   U ser   M anual     3.0   P rofiles   Left-­‐click   o n   t he   “ Profiles”   s ection   o f   t he   l eft   n avigation   t ree   t o   d isplay   i nformation   o n   d evice   p rofiles  ...
  • Page 55: S Essions

    NComputing   L 300   a nd   L 350   U ser   M anual     4.0   S essions     4.1   S ession   O verview   When   o ne   o r   m ore   d evices   c onnects   t o   y our   v Space   S erver   h ost,   t he   “ Sessions”   s ection   o f   t he   l eft  ...
  • Page 56: S Ession   C Ontrols

    NComputing   L 300   a nd   L 350   U ser   M anual       Session   The   s ession’s   i dentifying   n umber   Device   M odel   The   m odel   o f   d evice   c onnected   t o   t his   s ession  ...
  • Page 57 NComputing   L 300   a nd   L 350   U ser   M anual       Refresh   –   R efreshes   D evice   a nd   S ession   d ata   w ithin   t he   v Space   c onsole.  ...
  • Page 58: D Evice   M Anagement

    NComputing   L 300   a nd   L 350   U ser   M anual     5.0   D evice   M anagement   5.1   L -­‐series   The   D evices   s ection   o f   t he   c onsole   p rovide   a ll   o f   t he   t ools   a nd   o ptions   n eeded   t o   c onfigure   a nd   m aintain  ...
  • Page 59: D Evice   G Roups

    NComputing   L 300   a nd   L 350   U ser   M anual     Double-­‐click   o n   a ny   d evice   d isplayed   i n   t he   D evices   l ist   t o   o pen   t he   D evice   S ettings   m enu.   T his   m enu  ...
  • Page 60 NComputing   L 300   a nd   L 350   U ser   M anual     Once   c reated,   g roups   c an   b e   s elected   f rom   t he   “ Devices”   s ection   o f   t he   c onsole   f or   e asy   c onfiguration,  ...
  • Page 61: I Nformation   T

    NComputing   L 300   a nd   L 350   U ser   M anual     5.3   I nformation   T ab   The   “ Information”   t ab   p rovides   b asic   i nformation   o n   a   s elected   d evice,   i ncluding   i ts   n etwork   a ddress  ...
  • Page 62: C Onnections   T

    NComputing   L 300   a nd   L 350   U ser   M anual         Autoconnect   t o   Configures   t he   d evice   t o   a utomatically   c onnect   t o   a   p redefined   s erver   l ocation   o r  ...
  • Page 63 NComputing   L 300   a nd   L 350   U ser   M anual           UP   /   D OWN   Changes   t he   o rder   i n   w hich   a   s erver   w ithin   a   g roup   w ill   b e   a ccessed.  ...
  • Page 64: L Ogin   T

    NComputing   L 300   a nd   L 350   U ser   M anual     5.6   L ogin   T ab   The   “ Login”   t ab   p rovides   s everal   c onfiguration   c hoices   t hat   d etermine   h ow   t he   d evice   w ill   b ehave   o nce  ...
  • Page 65: N Etwork   T

    NComputing   L 300   a nd   L 350   U ser   M anual         5.7   N etwork   T ab   The   “ Network”   t ab   p rovides   s tandard   n etwork   c onfiguration   o ptions,   i ncluding   a   c hoice   b etween   s tatic  ...
  • Page 66: P Assword   T

    NComputing   L 300   a nd   L 350   U ser   M anual     5.8   P assword   T ab   The   “ Password”   t ab   p rovides   t he   o ption   o f   s etting   a   p assword   t hat   w ill   r estrict   f uture   a ccess   t o   d evice  ...
  • Page 67: U Pdate   T

    NComputing   L 300   a nd   L 350   U ser   M anual     5.9   U pdate   T ab   The   “ Update”   t ab   i s   u sed   t o   c heck   f or   a nd   i nstall   ( if   a vailable)   f irmware   u pdates   f or   t he   d evice.   T his   t ab  ...
  • Page 68: S Earch   S Ettings   A Nd   C Olumns

    NComputing   L 300   a nd   L 350   U ser   M anual     5.10   S earch   S ettings   a nd   C olumns   The   “ Search   S ettings   a nd   C olumns”   f eatures   i n   t he   u pper-­‐right   s ide   o f   t he   “ Devices”   s ection   p rovide  ...
  • Page 69: C Reating   P Rofiles

    NComputing   L 300   a nd   L 350   U ser   M anual     feature   a dds   t he   a bility   t o   d esign   a nd   t hen   d eploy   p re-­‐selected   c onfiguration   p rofiles   t o   g roups   o f  ...
  • Page 70 NComputing   L 300   a nd   L 350   U ser   M anual     Once   y ou   h ave   s elected   a   p rofile   t o   e dit,   y ou   w ill   b e   p resented   w ith   a   m ulti-­‐tabbed   c onfiguration   m enu  ...
  • Page 71: A Pplying   P Rofiles

    NComputing   L 300   a nd   L 350   U ser   M anual     5.14   A pplying   P rofiles   To   a pply   a   s aved   p rofile   t o   o ther   d evices,   s elect   o ne   o r   m ore   L -­‐series   d evices   w ithin   t he   D evices   l ist   a nd  ...
  • Page 72: R Emote   V Space   S Ervers

    NComputing   L 300   a nd   L 350   U ser   M anual     6.0   R emote   v Space   S ervers   The   “ Remote   v Space   S ervers”   s ection   o f   t he   c onsole   a llows   a dministrators   w ith   m ultiple   h ost   s ystems  ...
  • Page 73: R Emote   C Onsole   F Eatures

    NComputing   L 300   a nd   L 350   U ser   M anual     6.2   R emote   C onsole   F eatures   While   m any   o f   t he   h ost   m anagement   f eatures   c an   b e   a ccessed   r emotely,   t here   a re   s ome   d ifferences  ...
  • Page 74: C Ommon   T Asks

    NComputing   L 300   a nd   L 350   U ser   M anual     7.0   C ommon   T asks   This   s ection   p rovides   s ome   e xamples   o f   f requently-­‐encountered   a dministrative   t asks   t hat   u tilize   m any  ...
  • Page 75: M Aintenance   T Asks   -­-   P Erforming   A   F Irmware   U Pdate   O N   A N   A Ctive   D Evice

    NComputing   L 300   a nd   L 350   U ser   M anual     7.2   M aintenance   T asks   -­‐   P erforming   a   F irmware   U pdate   o n   a n   A ctive   D evice  ...
  • Page 76: D Eployment   T Asks   -   I Nstalling   A Nd   C Onfiguring   A   N Ew   C Omputer   L

    NComputing   L 300   a nd   L 350   U ser   M anual     7.3   D eployment   T asks   –   I nstalling   a nd   C onfiguring   a   n ew   C omputer   L ab  ...

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