NComputing L130 User Manual
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NComputing L130 User Manual

L-series ethernet virtual desktop with vspace server
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L-Series
Ethernet Virtual Desktop
with vSpace Server™
User Manual
(For L130, L230, and L300)

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Summary of Contents for NComputing L130

  • Page 1 L-Series Ethernet Virtual Desktop with vSpace Server™ User Manual (For L130, L230, and L300)

  • Page 2: Important Notices

    Please note that reproduction of this User Manual in whole or in part, without express written permission from NComputing, is not permitted. NComputing reserves the right to make improvements and/or changes to this User Manual and to the products, programs and/or specifications described herein at any time without notice. Information contained in this document may have been obtained from internal testing or from a third party.
  • Page 3 Microsoft or as expressly set forth in the “Microsoft Windows Server to Windows XP License Rights” section of the NComputing EULA. In all cases, your rights and obligations with respect to the use of vSpace Server software with Windows Server software and Windows Client software are defined by both the NComputing vSpace Server software EULA and the applicable Microsoft Software License Agreement or EULA.

  • Page 4: Table Of Contents

    L130/L230 Firmware Update ........................27 L300 Device Setup ............................28 L300 Firmware Update ........................... 30 Using Your L130 and L230 Access Devices ....................31 Using Your L300 Access Device ........................36 The “Server Selection” Screen ........................ 36 Device Information ..........................37 The “Device Setup”...
  • Page 5 NComputing L-Series User Manual rev.05.07.12 NComputing vSpace Server 4 Management Console Guide ............... 52 Software Settings (local) ......................... 53 Sessions ..............................53 Information & Settings ..........................55 USB-Device Assignment(s) ........................58 Software Settings (LAN) .......................... 60 Hardware Settings (LAN/local) ........................ 60 NComputing vSpace Server 6 Management Console Guide ...............

  • Page 6: Safety Information

    NComputing L-Series User Manual rev.05.07.12 Safety Information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product. A user must read this User Manual carefully before use and properly follow the instructions.
  • Page 7 • 제조자/제조국가 : 엔컴퓨팅 주식회사/한국 NCC-L230 (B) • 제조년월 : 제품 뒷면 참고 • 기기의 명칭(모델명) : Multi-User Computing Access Device (L130) • 인증 번호 : NCC-L130 (B) • 인증 받은 자의 상호 : 엔컴퓨팅 주식회사 • 제조자/제조국가 : 엔컴퓨팅 주식회사/한국...
  • Page 8 NComputing L-Series User Manual rev.05.07.12 European Community: Disposal Information: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste. The separate recycling of your product will help ensure that it is recycled in a manner that protects human health and the environment.

  • Page 9: Gpl Declarations

    NComputing L-Series User Manual rev.05.07.12 GPL Declarations The NComputing L300 access device contains – in part – some free software (software licensed in a way that ensures your freedom to run, copy, distribute, study, change and improve the software). This free software is also contained in the L300 firmware update files that are distributed together with NComputing vSpace Server software installation packages that are expressly for the L300.

  • Page 10: Product Overview

    End User Environment L-series Models This user manual covers three distinct L-series products: the L130, L230 and L300. The entry-level L130 provides all of the basic features needed for a good virtual desktop experience, complete with keyboard, mouse, monitor and speaker connections. The L230 adds a USB port for connecting storage devices, a microphone port, and more color depth for an even better user experience.

  • Page 11: Host Setup

    The tables below give recommended specifications for a vSpace host computer running a typical application set, based on the number of users and type of access device. NComputing recommends you always test your environment in advance of deployment to ensure it meets your expectations.

  • Page 12: Vspace Server Software Installation

    NComputing L-Series User Manual rev.05.07.12 vSpace Server software installation Per the instructions below, always check the NComputing website for the latest vSpace Server software. The software on the CD in your package may not be the latest version. • Insert the software installation CD into the host computer's CD drive. In most cases, a window will automatically appear after a few seconds with installation options.
  • Page 13 When dealing with certain firewall applications, you may need to make sure that the Note: NComputing .exe files have proper access permission to the network. These .exe files include: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are:...

  • Page 14: User Account Creation

    NComputing L-Series User Manual rev.05.07.12 proceeding normally. If the installer takes longer than 15 minutes to complete, please contact NComputing technical support for assistance. • At the "vSpace Server successfully installed" screen, click “Close” to end the installer, and select whether or not to immediately restart the computer (a restart is required before vSpace Server can be used).

  • Page 15: Product Registration

    NComputing L-Series User Manual rev.05.07.12 Product Registration Important! DEVICE AND VSPACE SERVER SOFTWARE REGISTRATION ARE REQUIRED TO RECEIVE VSPACE UPDATES AND TECHNICAL SUPPORT. Product registration is required for all L-series devices and vSpace Server software to enable normal product use, downloading updates, and technical support. When registering the software, all the access devices must be connected to the host system using Ethernet.

  • Page 16: Online Registration

    NComputing L-Series User Manual rev.05.07.12 Online Registration In the case of Online Registration, follow the instructions below. Otherwise skip to the section titled “Offline Registration.” Online registration will be completed automatically if possible during software installation. If your host system is unable to access the internet •...
  • Page 17 NComputing L-Series User Manual rev.05.07.12 • On the Registration Type screen, select “Register online, using your Internet connection” and click “Next.” Note: If you use a Proxy Server for internet connectivity, enter the Proxy connection data here. • The registration wizard will then show you a list of all unregistered L-series access devices that are currently connected to this vSpace Server host that can now be registered.
  • Page 18 NComputing L-Series User Manual rev.05.07.12 Page 18 of 95...

  • Page 19: Offline Registration

    You’ll need to select the location where you wish to store the registration data file that you’ll later email to NComputing. Note that you cannot type directly into the “Create activation file” field, but you must click on the “Select” button to navigate to the directory where you wish to store the offline registration data file.
  • Page 20 • Next, email the created “txt” file to registration@ncomputing.com. Alternately, you can copy the “txt” file to another PC, if necessary, to send the email. It should normally take only one or two minutes to receive the vSpace Server license file by returned email.

  • Page 21: Registration Reminder

    NComputing L-Series User Manual rev.05.07.12 • Click “Select” or “Select the activation file” to navigate to the file, and click “Open” once you have located the correct license file. Then click “Next” to load the license file and apply it to the vSpace Server host system.

  • Page 22: Updating The Vspace Server Software

    “Exit” button. When the download is complete, the installation of the new version will begin. Uninstallation To uninstall the vSpace Server software, select “Uninstall vSpace Server” under the “NComputing vSpace Server” folder in the Start menu (or select vSpace Server from the Add/Remove Programs utility in the Windows Control Panel).

  • Page 23: Windows Configuration Notes

    NComputing L-Series User Manual rev.05.07.12 Windows Configuration Notes The following are some initial Windows configuration notes to be aware of. • Windows 7* Installation: You must have administrative rights to install vSpace Server 6 onto Windows 7*. However, unlike in Server 2008 R2, the actual “Administrator” account is not enabled by default in Windows 7.

  • Page 24: Client Access License (Cal) Installation

    NComputing L-Series User Manual rev.05.07.12 Client Access License (CAL) Installation For multi-user applications, in addition to installing and activating the Windows Server operating system license on the host system, you need to acquire two types of client access licenses. First, standard Windows Server CALs for each user or device are needed.

  • Page 25: L130 And L230 Device Setup

    NComputing L-Series User Manual rev.05.07.12 L130 and L230 Device Setup The access device must be connected via Ethernet to the host PC. This can be done using an Ethernet switch, a router, or some other network connection method. Network connection If the network is configured to use DHCP to get dynamic IP addresses, you can set up the access device to use it.
  • Page 26 NComputing L-Series User Manual rev.05.07.12 In the "Network" tab, select whether to use a dynamic IP address or a static IP address. If you choose to use a dynamic IP address, click on the "Save" button. If you choose to use a static IP address, you must enter the IP address and the default gateway.

  • Page 27: L130/L230 Firmware Update

    This dynamic firmware will only persist as long as the L130/L230 device is powered on. To make the latest firmware persist, power on the device and select the "Update" tab and click on the "Update" button. When the access device asks you for a password, enter "updateme"...

  • Page 28: L300 Device Setup

    NComputing L-Series User Manual rev.05.07.12 L300 Device Setup The L300 must be connected to the host PC via an Ethernet switch, router, or other network connection. The L300 has USB ports dedicated for mice and keyboards, as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports.
  • Page 29 NComputing L-Series User Manual rev.05.07.12 If static addressing configurations are used on the network, select “Static configuration” and supply the appropriate IP, Subnet Mask, Gateway, and DNS server (primary and alternate) information. Click “OK” to save changes and return to the main screen.

  • Page 30: L300 Firmware Update

    NComputing L-Series User Manual rev.05.07.12 L300 Firmware Update It is always recommended to use the latest available version of firmware on your L300 device. Each installation of vSpace Server includes the latest firmware, so no additional downloads are necessary to complete this process.

  • Page 31: Using Your L130 And L230 Access Devices

    NComputing L-Series User Manual rev.05.07.12 Using Your L130 and L230 Access Devices The available connection list shows the vSpace hosts to which the device can connect. Select a host from the list and click on the "Connect" button to start.
  • Page 32 NComputing L-Series User Manual rev.05.07.12 The "Close" button closes the options menu. The “Setup” Menu Within the “Options” screen, the "Setup" button brings up a set of tabs for viewing and changing the access device settings. Note that this is an optional step to be used for more control of the device.
  • Page 33 NComputing L-Series User Manual rev.05.07.12 The “Options” Tab The "Options" tab contains settings for host PC connections. The "Server Connection List" is a list of three connection profiles. There is a check mark to the right of each profile that is enabled.
  • Page 34 NComputing L-Series User Manual rev.05.07.12 In each profile, you will find the following settings: • The “Autoconnect Enabled” radio button, when activated, sets the access device to automatically connect to the selected server when the device is turned on. •...
  • Page 35 NComputing recommends setting the password to improve security. The “Update” Tab Your NComputing L-Series access device may at times require a persistent firmware update (versus a non-persistent dynamic firmware update on boot-up if a newer version is on the server). To perform a persistent firmware update, select the "Update" tab and click on the "Update"...

  • Page 36: Using Your L300 Access Device

    NComputing L-Series User Manual rev.05.07.12 Using Your L300 Access Device The “Server Selection” Screen The “Server Selection” screen is the first to appear when the L300 device starts. From here, you can connect to a host, refresh the Available Connections list, view Device Information, or enter the Device Setup menu.

  • Page 37: Device Information

    NComputing L-Series User Manual rev.05.07.12 Device Information The following information can be viewed from the Device Information screen: o Device name o Device ID o Firmware version o Serial number o Interface o IP address o Subnet mask o Gateway...

  • Page 38: Device Setup - The "Connection Settings" Tab

    NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Connection Settings” Tab The Connection Settings tab allows administrators to determine exactly how the client goes about looking for and connecting to available hosts. The client can be preset to connect to specific server groups or configured to search for avaliable hosts within its network.

  • Page 39: Device Setup - The "Manage Groups" Tab

    NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Manage Groups” Tab The Manage Groups tab gives administrators more control over their device’s connection options. From this tab, they can add, modify and delete Groups of host systems by following the on-screen instructions.

  • Page 40: Device Setup - The "Login Settings" Tab

    NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Login Settings” Tab The Login Settings tab contains various device settings related to performance within Windows, including: • Video Settings Resolution Color Depth • Sleep if Idle (this setting operates within the device firmware to help prevent screen burn-in; within Windows, the standard Windows screen saver must be used).

  • Page 41: Device Setup - The "Network" Tab

    NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Network” Tab The Network tab contains the device’s network communication settings, as well as a Ping Test tool. The settings that can be configured are: • Device Name Used to identify the device within the vSpace Server management console •...

  • Page 42: Device Setup - The "Password" Tab

    NComputing L-Series User Manual rev.05.07.12 Device Setup - The “Password” Tab The Password tab allows the user to enable or disable the device’s firmware password. If set, the device will prompt for the password anytime a user attempts to access the Device Setup screen or tries to cancel an automatic connection.

  • Page 43: Device Setup - The "Update" Tab

    To push a new firmware version use the NC Console application. Launch the NC Console application directly from the Start menu (Start/All Programs/NComputing vSpace Server/NC-Console). Once in the console navigate to Terminals > L-series and locate the desired L300 device in the right-hand pane.

  • Page 44: Returning To The "Server Selection" Screen

    The L300 will display full screen streaming video and multi-media applications across multiple user sessions and is optimized to do so using NComputing’s vSpace Server transcoding process. Windows displaying video and multi-media applications are dynamically detected by vSpace Server and then transcoded for transport to the L300 device using the NComputing UXP network protocol.

  • Page 45: Troubleshooting & Error Messages

    NComputing L-Series User Manual rev.05.07.12 Troubleshooting & error messages For the latest information and troubleshooting help, please visit the NComputing online knowledge base at: http://www.ncomputing.com/support DHCP server was not found If the access device cannot find a DHCP server, this error message appears.
  • Page 46 NComputing L-Series User Manual rev.05.07.12 Host unreachable… When the access device cannot connect to the host PC, this message appears. • Make sure the server connection list is configured correctly. See the section about configuring the access device. • Make sure the vSpace Server software is installed on the host PC.
  • Page 47 NComputing L-Series User Manual rev.05.07.12 Connection was closed Message “Connection was closed but your data is not lost and application is still running on the server. Please connect to the terminal server later.” This message appears when the connection stops due to abnormalities occurring on the host PC or network equipment.

  • Page 48: Glossary

    CPU, VGA, and PC chipsets; it only uses a programmable SoC to connect to a Host PC. An access device using NComputing User eXtension Protocol (UXP) can be connected to Host PCs by using the LAN cable. Also, it can be connected to remote PCs through the Internet using TCP/IP.
  • Page 49 Ethernet address.) When you're connected to the Internet from your computer, a correspondence table relates your IP address to your computer's physical (MAC) address on the LAN. • vSpace Server: NComputing Desktop Virtualization software • PC: Personal Computer • Router: in packet-switched networks such as the Internet, a router is a device or, in some cases, software in a computer, that determines the next network point to which a packet should be forwarded toward its destination.

  • Page 50: Faq

    NComputing L-Series User Manual rev.05.07.12 For the latest information and FAQs, please visit the NComputing online knowledge base at: Q: Must the versions of the vSpace Server software in a network be the same? A: Different vSpace Server versions within the same environment can cause data communication problems.
  • Page 51 (see below). If you click the “Keep Blocking” button, you will not be able to find NComputing servers. If you select the “Unlock” button, the port will be open unless you block it manually. If you select the “Ask Me Later” button, the port will be open temporarily and the security message will continue to appear whenever the port is accessed.

  • Page 52: Ncomputing Vspace Server 4 Management Console Guide

    NComputing L-Series User Manual rev.05.07.12 NComputing vSpace Server 4 Management Console Guide The vSpace Management Console is used to administer client sessions and configure advanced features. Several basic console commands can be accessed by administrators through the vSpace system tray icon. These include: •...

  • Page 53: Software Settings (Local)

    NComputing L-Series User Manual rev.05.07.12 Software Settings (local) The "Software Settings (local)" tree allows you to see and change settings for the host PC. Sessions The "Sessions" item shows information about all the sessions currently active on the vSpace software. By clicking on a session in the left window pane, you will see two tabs of available information.
  • Page 54 NComputing L-Series User Manual rev.05.07.12 The "Information" tab shows the following information about the selected session: • The "Station name" field shows the access device's name that was defined via the vSpace admin console. • The "Logged in user" field shows the username that is currently logged in.

  • Page 55: Information & Settings

    NComputing L-Series User Manual rev.05.07.12 In the toolbar, there are three buttons: “Send Message,” “View Station” and “Stop Station. Note: The “View Station” button may not be present if this function is disabled. The “View Station” button is not present when you select the session that you are currently using.
  • Page 56 NComputing L-Series User Manual rev.05.07.12 The "License information" tree item shows the information entered during the registration process (or, as shown below, how much longer the product will function before registration is required). The "System Settings" tree item shows the following settings for the vSpace software. Double- clicking on the name of the setting allows you to adjust it (unless it is read-only, which is specified below).
  • Page 57 NComputing L-Series User Manual rev.05.07.12 • Maximum number of stations (incl. Host): Displays the maximum number of sessions the vSpace software is configured to support. This number includes the host PC. This setting is read-only. • Current number of sessions: Displays the number of active sessions. This setting is read-only.

  • Page 58: Usb-Device Assignment(S)

    NComputing L-Series User Manual rev.05.07.12 • Remote View/Control allowed: Displays whether or not the administrator has configured the vSpace software to allow administrators to remotely view user and control user sessions. • Clean up disconnected sessions not in use: Displays whether the vSpace software automatically looks for disconnected sessions that are not in use and logs them out after a defined period of time.
  • Page 59 NComputing L-Series User Manual rev.05.07.12 In the "USB-Device Assignment(s)" tree item, you can control connections between USB ports on the host and vSpace sessions. To use this function, navigate the tree to select a USB port. When you right-click on an entry under “USB-Device Assignment(s)”, you can de-select the “Hide the ports that are not connected”...

  • Page 60: Software Settings (Lan)

    NComputing L-Series User Manual rev.05.07.12 When you click on the "Apply" button, changes to the USB-Device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the "Apply" button. For the assignment to take effect a reboot of the host system may be required.
  • Page 61 NComputing L-Series User Manual rev.05.07.12 When you select the "UTMA/UTSA Devices" tree item, there is a table in the right side of the window that contains information about each access device. There is a very wide variety of information available for each access device. Clicking on the "Columns" button enables you to select what columns are displayed.
  • Page 62 NComputing L-Series User Manual rev.05.07.12 The settings you can change are all the same settings you can change when you use the "Options" window on the access device itself. See the access device setup section for details on these settings.
  • Page 63 NComputing L-Series User Manual rev.05.07.12 In the “Enter UTMA Device group name” window, enter the group name and description. Page 63 of 95...

  • Page 64: Ncomputing Vspace Server 6 Management Console Guide

    Be sure to reboot your host once the installation process is complete. 1.2 Registering vSpace Once vSpace is installed, register the host software by right-clicking on the NComputing icon in your system tray and selecting “vSpace Registration,” as shown in the image to the right.

  • Page 65: Ncomputing Vspace

    Indicates the current firmware version available for download from this host M300) Firmware Left-click on the “+” sign next to the “NComputing vSpace” section of the left navigation tree to display the “License Information” and “System Settings” sections. Page 65 of 95...

  • Page 66: License Information

    The type of license associated with the current vSpace install Serial Number The vSpace Server Software Serial Number Maximum Number of The maximum number of simultaneous NComputing device sessions Connections allowable under the current license Registered Device The length of time each registered device is allowed to maintain a session...

  • Page 67: System Settings - Common

    NComputing L-Series User Manual rev.05.07.12 2.3 System Settings - Common Left-click on the “System Settings” section of the left navigation tree to display settings that affect the host, as well as devices that connect to it. The “Common” tab provides the following options and...

  • Page 68: System Settings - L-Series/M-Series

    NComputing L-Series User Manual rev.05.07.12 Start NC Console This setting determines whether the NC Console can be opened from the NC Tray from NC Tray icon in the task bar. Display Desktop Enabling this feature will allow device users to select and display custom Desktop Wallpapers Backgrounds within their Windows sessions.

  • Page 69: System Settings - Performance Profiles

    NComputing L-Series User Manual rev.05.07.12 Video Quality Increases or decreases the streaming compression ratio used by vSpace. Higher compression means more CPU load, but lower network bandwidth use. Lower compression means lower CPU load, while increasing the amount of data streamed across the network.

  • Page 70: System Settings - Performance Profiles Advanced

    NComputing L-Series User Manual rev.05.07.12 Assign Allows the administrator to choose from a selection of custom performance Performance profiles to be used in specific network environments. Profiles Advanced Provides additional advanced configuration options. (see section 2.6) 2.6 System Settings – Performance Profiles ADVANCED The Advanced menu allow administrators to create, edit, or delete individual performance profiles.
  • Page 71 NComputing L-Series User Manual rev.05.07.12 Menu animations Enabling this setting enables graphical elements within the OS such as window animations. Disabling this option can improve desktop performance. Use Windows Setting this to “Yes” enables advanced Windows themes and graphical elements.

  • Page 72: Profiles

    NComputing L-Series User Manual rev.05.07.12 3.0 Profiles Left-click on the “Profiles” section of the left navigation tree to display information on device profiles that have been saved for future use. You can edit or delete these profiles by right-clicking on them in the profile list on the right side of the console.
  • Page 73 NComputing L-Series User Manual rev.05.07.12 4.0 USB Assignment Left-click on the “USB Assignment” section of the left navigation tree to display information on USB controllers available to the host. From this interface, you can assign individual USB ports to specific user sessions.

  • Page 74: Sessions

    NComputing L-Series User Manual rev.05.07.12 5.0 Sessions 5.1 Session Overview When one or more devices connects to your vSpace host, the “Sessions” section of the left navigation tree will be populated with a list of active sessions. Left-click on the “Sessions” section to display an overview of active sessions on the right side of the console.

  • Page 75: Session Information

    NComputing L-Series User Manual rev.05.07.12 5.2 Session Information In addition to the session summary, you can expand the “Sessions” section of the left navigation tree to reveal information about individual sessions. Select these sessions to display additional information on the sessions themselves. The Session Information screen provides the following information: Session The session’s identifying number...

  • Page 76: Session Controls

    Stop – Stops the selected session, effectively logging the user out. Registration –Opens the Registration dialog box. Help – Opens the Ncomputing Support page on an external web browser. *While using the “View” function on a session, administrators can right-click on the top bar of the view window to take control of that session.

  • Page 77: Device Management

    NComputing L-Series User Manual rev.05.07.12 6.0 Device Management 6.1 L-series / M-series The L-series and M-series sections of the console provide all of the tools and options needed to configure and maintain your devices, as well as important usage information (such as user name and session number).

  • Page 78: Device Groups

    NComputing L-Series User Manual rev.05.07.12 6.2 Device Groups When dealing with large numbers of devices spread throughout several logical or physical groups (for example, deployments across several office floors or classrooms), it can be advantageous to group these devices within the vSpace console itself. This can be accomplished by right-clicking on the “L-series”...

  • Page 79: Information Tab

    Displays the currently loaded firmware version of the selected device. In this Firmware Version example, the device firmware is out of date, as indicated by the text “Please update firmware.” Schema ID Miscellaneous build information (for NComputing internal use only) Page 79 of 95...

  • Page 80: Connections Tab

    NComputing L-Series User Manual rev.05.07.12 6.4 Connections Tab The “Connections” tab provides several host configuration options that determine how the device finds and then connects to available hosts. From here, you can set the device to automatically detect available servers, or instruct the device to connect to specific predetermined hosts or groups of hosts.

  • Page 81: Server Groups Tab

    NComputing L-Series User Manual rev.05.07.12 6.5 Server Groups Tab The “Server Groups” tab allows administrators to combine several servers into a group, and then instruct the device to connect only to servers in that group. Exactly which servers are included in a given group and the order in which devices connect to them can be designated and altered within this menu.

  • Page 82: Login Tab

    NComputing L-Series User Manual rev.05.07.12 6.6 Login Tab The “Login” tab provides several configuration choices that determine how the device will behave once it connects to a given host system, including screen resolution and automatic login options. Note that the L-series and M-series Login configuration menus vary slightly as seen below.
  • Page 83 NComputing L-Series User Manual rev.05.07.12 Sets the screen resolution and color depth to be used by the device once it Screen Resolution connects to a host. Note that for the M-series, all three clients in an M-series kit share the same resolution and color depth settings.

  • Page 84: Network Tab

    NComputing L-Series User Manual rev.05.07.12 6.7 Network Tab The “Network” tab provides standard network configuration options, including a choice between static and dynamic IP acquisition. Interface Indicates the device’s network interface. Optimize for Indicates the type of network being used; LAN = Local Area Network.

  • Page 85: Password Tab

    NComputing L-Series User Manual rev.05.07.12 6.8 Password Tab The “Password” tab provides the option of setting a password that will restrict future access to device configuration. Use this tab to enable and disable password protection. No Password for Sets the device to be accessible for configuration by any user.

  • Page 86: Update Tab

    NComputing L-Series User Manual rev.05.07.12 6.9 Update Tab The “Update” tab is used to check for and install (if available) firmware updates for the device. This tab allows you to select from several different update methods, and can be set to draw firmware updates from inside your network, or from an external FTP location.

  • Page 87: Search Settings And Columns

    NComputing L-Series User Manual rev.05.07.12 6.10 Search Settings and Columns The “Search Settings and Columns” features in the upper-right side of the “L and M-series” sections provide additional tools for locating, sorting and displaying device information. The L/M-series Device Search Settings dialog box provides administrators with the ability to locate devices anywhere on the network (provided that the connections in question are allowed by the network’s routing rules), as well as the ability to search specific IP ranges, while ignoring others.

  • Page 88: Configuration Profiles

    NComputing L-Series User Manual rev.05.07.12 6.11 Configuration Profiles As of vSpace version L-6.5.1., the NComputing vSpace Console includes the ability to save L-series device settings and apply those settings to other L-series devices across the network. While administrators retain the option to fine-tune devices on an individual basis, the Profile Management feature adds the ability to design and then deploy pre-selected configuration profiles to groups of devices in one step.

  • Page 89: Editing Profiles

    NComputing L-Series User Manual rev.05.07.12 6.13 Editing Profiles Once a profile is created, administrators can edit the profile in the same way they would apply changes to the settings of an individual device. To do this, select “Profiles” from the left navigation tree within...

  • Page 90: Applying Profiles

    NComputing L-Series User Manual rev.05.07.12 6.14 Applying Profiles To apply a saved profile to other devices, select one or more L/M-series devices within the L or M-series Device list and then right-click on any of the selected devices. From the pop-up menu that displays, select “Apply Configuration Profile,”...

  • Page 91: Remote Vspace Servers

    NComputing L-Series User Manual rev.05.07.12 7.0 Remote vSpace Servers The “Remote vSpace Servers” section of the console allows administrators with multiple host systems on a given network to view and manage multiple hosts from one location. Additional features include the ability to view a given remote server’s active sessions and USB port assignments.

  • Page 92: Remote Console Features

    NComputing L-Series User Manual rev.05.07.12 7.2 Remote Console Features While many of the host management features can be accessed remotely, there are some differences between what can be accessed remotely (from a different vSpace host on the same or different subnet) and what can be accessed locally (from the Management Console running on the host to which devices are connected).

  • Page 93: Common Tasks

    The technician logs into the Sales1 server (using the virtual machine’s console application, such as VMWare’s vSphere Client). Once logged into the server, the technician launches the NComputing vSpace Management Console. (If this host were on a “bare metal” system, they could just as easily have opened an RDP session or, if the host were located in their part of the office, they could simply go to the host itself and log in to the host using an admin account.)

  • Page 94: Maintenance Tasks - Performing A Firmware Update On An Active Device

    NComputing L-Series User Manual rev.05.07.12 8.2 Maintenance Tasks - Performing a Firmware Update on an Active Device In this example, we will simulate performing a firmware update on a device that is currently in use. To do this we need to give the current user advanced notice of the impending update before proceeding.

  • Page 95: Deployment Tasks - Installing And Configuring A New Computer Lab

    Storing and applying a device profile to multiple devices simultaneously The Scenario: A school is adding a lab with an additional 20-devices to their existing NComputing deployment. To expedite the deployment process, they will perform as many tasks as they can from the host rather than configuring individual devices.

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