NComputing L130 User Manual
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NComputing L130 User Manual

Ethernet virtual desktops with vspace
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Summary of Contents for NComputing L130

  • Page 1 L300, L230 and L130 Ethernet Virtual Desktops with vSpace™ User Manual www.ncomputing.com...

  • Page 2: Important Notices

    Information contained in this document may have been obtained from internal testing or from a third party. NComputing shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

  • Page 3: Table Of Contents

    LOCAL (LAN) ... 43 OFTWARE ETTINGS (LAN/ ) ... 44 ARDWARE ETTINGS LOCAL USING THE NCOMPUTING MANAGEMENT CONSOLE (VSPACE 6) ... 47 ... 47 OMPUTING V PACE ... 48 ICENSE NFORMATION TROUBLESHOOTING ERROR MESSAGES ... 53 GLOSSARY ... 56 FAQ ... 58...

  • Page 4: Safety Information

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. L300/L230/L130 User Manual...
  • Page 5 제조자/제조국가 : 엔컴퓨팅 주식회사/한국 제조년월 : 제품 뒷면 참고  기기의 명칭(모델명) : Multi-User Computing Access Device (L130)  인증 번호 : NCC-L130 (B)  인증 받은 자의 상호 : 엔컴퓨팅 주식회사  제조자/제조국가 : 엔컴퓨팅 주식회사/한국  제조년월 : 제품 뒷면 참고...

  • Page 6: Gpl Declarations

    L300/L230/L130 User Manual GPL Declarations The NComputing L300 access device contains – in part – some free software (software licensed in a way that ensures your freedom to run, copy, distribute, study, change and improve the software). This free software is also contained in the L300 firmware update files that are distributed together with NComputing vSpace software installation packages that are expressly for the L300.

  • Page 7: Product Overview

    Host System L-series Models This user manual covers three distinct L-series products: the L130, L230 and L300. The entry-level L130 provides all of the basic features needed for a good virtual desktop experience, complete with keyboard, mouse, monitor and speaker connections. The L230 adds a USB port for connecting storage devices, a microphone port, and more color depth for an even better user experience.
  • Page 8 NComputing recommends you always test your environment in advance of deployment to ensure it meets your expectations.

  • Page 9: Installation

    Installation vSpace software installation Per the instructions below, always check the NComputing website for the latest vSpace software. The software on the CD in your package may not be the latest version.  Insert the software installation CD into the host computer's CD drive.
  • Page 10 When dealing with certain firewall applications, you may need to make sure that the Note: NComputing .exe files have proper access permission to the network. These .exe files include: KMSERVC.EXE, BOOTSRV.EXE, KMMSG.EXE, KMUPDATE.EXE, KMREGWIZ.EXE Within the Exceptions tab of the Windows Firewall the ports that should be opened are:...

  • Page 11: Windows Configuration Notes

    “personalize” their virtual desktop to use a Windows 7- themed interface. However, remote sessions do not support the Aero “window transparency” feature for overla pping windows. You must have administrative rights to install vSpace L-6.5.1.10 onto Microsoft’s default power settings give a false L300/L230/L130 User Manual...

  • Page 12: L300 Device Setup

    L300 Device Setup (For L230 and L130 devices, see next section) The L300 must be connected to the host PC via an Ethernet switch, router, or other network connection. The L300 has USB ports dedicated for mice and keyboards, as indicated by the mouse and keyboard symbols below the horizontally oriented USB ports.
  • Page 13 L300/L230/L130 User Manual If static addressing configurations are used on the network, select “Static configuration” and supply the appropriate IP, Subnet Mask, Gateway, and DNS server (primary and alternate) information. Click “OK” to save changes and return to the main screen.

  • Page 14: L130 And L230 Device Setup

    To push a new firmware version use the NC Console application. With vSpace 4, open My Computer and navigate to the vSpace install directory (“C:\Program Files\NComputing\NComputing vSpace\” by default). Within this folder, locate and run the “NCCONSOLE” application. With vSpace 6, you can launch the NC Console application directly from the Start menu (Start/All Programs/NComputing vSpace/NC-Console).
  • Page 15 L300/L230/L130 User Manual L130 and L230 Device Setup The access device must be connected via Ethernet to the host PC. This can be done using an Ethernet switch, a router, or some other network connection method. Network connection If the network is configured to use DHCP to get dynamic IP addresses, you can set up the access device to use it.
  • Page 16 This dynamic firmware will only persist as long as the L130/L230 device is powered on. To make the latest firmware persist, power on the device and select the "Update" tab and click on the "Update" button. When the access device asks you for a password, enter "updateme"...
  • Page 17 Next, you are presented with the vSpace End User License Agreement (EULA). If you agree, click in the “I agree” check box, and then click the “Next” button. Important! HOST TO COMPLETE REGISTRATION. vSpace 6 on Server 2008 R2 L300/L230/L130 User Manual...

  • Page 18: Online Registration

    Each field in this window must be filled in. Once you have entered all the data, click on the "Next" button and proceed through the additional screens that show you which devices are connected and the current registration status (vSpace 6). L300/L230/L130 User Manual...
  • Page 19 “Registration results” screen. Be sure to click the check box for the “Register future L- series devices in the background” option if you want vSpace to automatically register any unregistered L-series access devices that connect to this system in the future. Use of this “background registration” feature requires standard Internet connectivity. L300/L230/L130 User Manual...

  • Page 20: Offline Registration

    The registration wizard will then show you a list of all unregistered L-series access devices that are currently connected to this vSpace host and can now be registered.  On the next screen you then select the “Create off line registration file” option and click “Next.” L300/L230/L130 User Manual...
  • Page 21 You’ll need to select the location where you wish to store the registration data file that you’ll later email to NComputing. Note that you cannot type directly into the “Create activation file” field, but you must click on the “Select” button to navigate to the directory where you wish to store the offline registration data file.
  • Page 22 L300/L230/L130 User Manual It should normally take only one or two minutes to receive the vSpace license file by returned email. If you do not see the file in your e-mail Inbox, be sure to check your email filter to ensure that the message was not flagged as Junk or SPAM mail.

  • Page 23: Updating The Vspace Software

    When the download is complete, the installation of the new version will begin. Uninstallation To uninstall the vSpace software, select “Uninstall vSpace” under the “NComputing vSpace” folder in the Start menu (or select vSpace from the Add/Remove Programs utility in the Windows Control Panel). Follow the uninstall utility’s prompts to remove the program components.

  • Page 24: L300 Access Devices

    Using Your L-series Access Device L300 Access Devices (See the next section for information about L230 and L130 access devices.) The “Server Selection” Screen The “Server Selection” screen is the first to appear when the L300 device starts. From here, you can: ...
  • Page 25 The Connection Settings tab is used to configure how the device locates and connects to servers (vSpace hosts) on the network.  “Autoconnect” the device to a specified server or server group (see “Manage Groups” below), without prompting the user.  Populate the server list with: L300/L230/L130 User Manual...
  • Page 26 After a group has been created, the user may choose to modify the group to add hosts, remove hosts, or alter the Group Name. To accommodate flexible failover scenarios, a server is allowed to be a member of multiple groups, and can be included in the same connection group multiple times. L300/L230/L130 User Manual...
  • Page 27 Device Setup - The “Login Settings” Tab The Login Settings tab contains various device settings related to performance within Windows, including:  Video Settings o Resolution o Color Depth  Automatic Login Settings L300/L230/L130 User Manual...
  • Page 28 Device Network Name (used to identify the device within the vSpace management console)  IP Configuration o DHCP (dynamically obtains settings from the network’s DHCP server) o Static Configuration (requires manual population of the IP settings)   Subnet Mask  Gateway  DNS 1  DNS 2 L300/L230/L130 User Manual...
  • Page 29 L300/L230/L130 User Manual The Ping Test utility can help in troubleshooting network connectivity problems. For instructions on using the Ping Test utility, simply leave the text field blank and click “Ping.” Device Setup - The “Password” Tab The Password tab allows the user to enable or disable the device’s firmware password. If set, the device will prompt for the password anytime a user attempts to access the Device Setup screen or tries to cancel an automatic connection.
  • Page 30 The L300 will display full screen streaming video and multi-media applications across multiple user sessions and is optimized to do so using NComputing’s vSpace transcoding process. Windows displaying video and multi-media applications are dynamically detected by vSpace and then transcoded for transport to the L300 device using the NComputing UXP network protocol.

  • Page 31: L130/L230 Access Devices

    L130/L230 Access Devices The available connection list shows the vSpace hosts to which the device can connect. Select a host from the list and click on the "Connect" button to start. The "Refresh" button refreshes the available connection list. The Options Menu The "Options"...
  • Page 32 L300/L230/L130 User Manual The "Close" button closes the options menu. The “Setup” Menu Within the “Options” screen, the "Setup" button brings up a set of tabs for viewing and changing the access device settings. Note that this is an optional step to be used for more control of the device.
  • Page 33 L300/L230/L130 User Manual The “Options” Tab The "Options" tab contains settings for host PC connections. The "Server Connection List" is a list of three connection profiles. There is a check mark to the right of each profile that is enabled.
  • Page 34 Then, when users click on the "Setup" button in the "Options" sub-menu, they will be asked to enter the password. No other menus are affected by this password. NComputing recommends setting the password to improve security. L300/L230/L130 User Manual...
  • Page 35 L300/L230/L130 User Manual The “Update” Tab Your NComputing L-Series access device may at times require a persistent firmware update (versus a non- persistent dynamic firmware update on boot-up if a newer version is on the server). To perform a persistent firmware update, select the "Update"...

  • Page 36: Using The Vspace Management Console (Vspace 4)

    - Keyboard Settings – Configure the station’s keyboard default num-lock, caps-lock, and scroll- lock states (access devices only). To make advanced configurations, launch the vSpace Administration Console either from the (administrator session’s) system tray icon or by the Start Menu shortcut labeled “vSpace Console”. L300/L230/L130 User Manual...

  • Page 37: Software Settings (Local)

    L300/L230/L130 User Manual Software Settings (local) The "Software Settings (local)" tree allows you to see and change settings for the host PC. Sessions The "Sessions" item shows information about all the sessions currently active on the vSpace software. By clicking on a session in the left window pane, you will see two tabs of available information.
  • Page 38 There are two settings, “Controlled by TS Admin” and “User Input Allowed.” To stop a session, select the session and click on the “Stop Station” button L300/L230/L130 User Manual...
  • Page 39 L300/L230/L130 User Manual Information & Settings The "Product Information" tree item shows information about the host’s vSpace software. The "License information" tree item shows the information entered during the registration process (or, as shown below, how much longer the product will function before registration is required).
  • Page 40 Delay until shutdown (seconds): Displays the default amount of time after a shutdown command is issued on the host until the shutdown occurs. After the shutdown command is issued on the host, the shutdown timer starts. Then, a window pops up on each access device that tells the users they must L300/L230/L130 User Manual...
  • Page 41 Video Streaming Support: Displays whether the host will provide streaming video to compatible devices. (L300 only)  Accelerate Flash Globally: Displays whether the host will leverage video streaming to deliver high- quality Flash to the access device at the cost of higher processor utilization. L300/L230/L130 User Manual...
  • Page 42 When the box is not checked, a list of available USB ports is displayed where you can select which one(s) is/are to be connected to the selected device. This list shows each access device's MAC address and its serial number along with a checkbox. L300/L230/L130 User Manual...

  • Page 43: Software Settings (Lan)

    L300/L230/L130 User Manual When you click on the "Apply" button, changes to the USB-Device assignments are saved. To discard changes, simply navigate to another tree item or close the console without clicking on the "Apply" button. For the assignment to take effect a reboot of the host system may be required.

  • Page 44: Hardware Settings (Lan/Local)

    L300/L230/L130 User Manual Hardware Settings (LAN/local) The "Hardware Settings (LAN/local)" tree allows you to see and change settings for all access devices on the network. When you select the "UTMA/UTSA Devices" tree item, there is a table in the right side of the window that contains information about each access device.
  • Page 45 You can print the access device's information by clicking on the "Print" button. For L230 devices, a check box appears on the Device Properties screen that allows the administrator to specify whether or not the USB port can be used on that access device. L300/L230/L130 User Manual...
  • Page 46 L300/L230/L130 User Manual In the "UTMA/UTSA Device Group(s)" tree item, you can create groups of access devices for administrative purposes. You can use groups to organize your access device records by any criteria. Access devices can belong to as many groups as necessary.

  • Page 47: Using The Ncomputing Management Console (Vspace 6)

    L300/L230/L130 User Manual Using the NComputing Management Console (vSpace 6) The NComputing Management Console provides a powerful toolset for configuring and managing your L-series devices from a central location. This section provides a brief overview of the console and its functionality by outlining each section of the navigation tree that appears along the left side of the console.

  • Page 48: License Information

    L300/L230/L130 User Manual License Information The “License information” section provides details on the currently active vSpace license. Details include registration status for the host software, the maximum number of allowable connections and contact information (this information is derived from the details entered during the registration process).
  • Page 49 L300/L230/L130 User Manual Profiles The Management console includes the ability to store custom terminal device profiles for future use to simplify the deployment process. The “Profiles” section of the console displays any currently stored profiles and allows administrators to make alterations to those profiles as needed.
  • Page 50 L300/L230/L130 User Manual Sessions The “Sessions” section of the console displays all active user sessions currently connected to the host. Select an individual session to display a brief overview of the session, including the IP address of the device that is accessing the session, the device’s registration status and a list of active applications. Administrators...

  • Page 51: Device Management

    L300/L230/L130 User Manual Device Management Under the “Terminals” section of the console, administrators can view and remotely configure their terminal devices individually or in groups. The L-series device list displays a list of visible terminal devices, as well as a variety of useful information, including firmware version, registration status, session status and more.
  • Page 52 L300/L230/L130 User Manual Remote vSpace Servers The vSpace Management Console also includes the ability to interface with other vSpace servers located across the network. This expands the administrator’s ability to manage the entire deployment from a centralized location by offering administrative control over not only the server they are currently accessing, but other servers with Remote Console functionality enabled on them.

  • Page 53: Troubleshooting Error Messages

    L300/L230/L130 User Manual Troubleshooting error messages For the latest information and troubleshooting help, please visit the NComputing online knowledge base at: http://www.ncomputing.com/support DHCP server was not found If the access device cannot find a DHCP server, this error message appears.
  • Page 54 L300/L230/L130 User Manual Host unreachable… When the access device cannot connect to the host PC, this message appears. Make sure the server connection list is configured correctly. See the section about configuring the access device. Make sure the vSpace software is installed on the host PC.
  • Page 55 L300/L230/L130 User Manual Authorization error When two access devices use the same serial number simultaneously, the error message appears. Check all serial numbers in the vSpace software admin console. TS ERROR – Stations Limit Exceeded! When an access device attempts to connect to the host PC and the number of allowed connections is exceeded, this message appears.

  • Page 56: Glossary

    CPU, VGA, and PC chipsets; it only uses a programmable SoC to connect to a Host PC. An access device using NComputing User eXtension Protocol (UXP) can be connected to Host PCs by using the LAN cable. Also, it can be connected to remote PCs through the Internet using TCP/IP.
  • Page 57 (On an Ethernet LAN, it's the same as your Ethernet address.) When you're connected to the Internet from your computer, a correspondence table relates your IP address to your computer's physical (MAC) address on the LAN.  vSpace: NComputing Desktop Virtualization software  PC: Personal Computer ...

  • Page 58: Faq

    A: Windows provides a firewall that displays a security warning message when a new network port is used (see below). If you click the “Keep Blocking” button, you will not be able to find NComputing servers. If you select the “Unlock” button, the port will be open unless you block it manually. If you select the “Ask Me Later”...
  • Page 59 L300/L230/L130 User Manual button, the port will be open temporarily and the security message will continue to appear whenever the port is accessed. Q: Can the product support 10Mbps or 1Gbps? A: No, only 100Mbps is supported. Q: What is transcoding? A: Transcoding is the process of converting media formats from one type to another.

This manual is also suitable for:

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