Trouble Shooting
Fault
As soon as the
appliance fills with
water, water
discharges.
No water appears to
be in the drum.
There are detergent
residues on laundry.
Laundry has oily like
stains on them.
Error Codes
Display
Description
Err 01
The start/pause
light blinks.
Err 02
The program
ready light blinks.
Err 03
The start/pause
light and program
ready light blinks
.
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Possible cause
The end of the water drain hose is too
•
low for the machine.
No fault. Water is in the unseen part of
•
the drum.
Non dissolving particles of some
•
detergents may remain undissolved
and adhere to your laundry as white
spots.
The reason for these oily like stains are
•
due to oil, cream or ointment that may
have been on the laundry prior to the
wash.
Solution
The door is not shut
properly.
The water level in your
machine is below the
heating element.
The pressure of your
water supply may be low
or switched off.
The pump has failed or
the pump filter is
obstructed.
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Removing methods
•
•
•
Checks to be carried out
Check the door, is the door of the appliance
closed properly?
Has the water faucet been turned on / is
the mains water to the property on?
Hard water areas - build up of lime scale
can cause blockages in inlet hose filter,
valve, internal pipes and water
distribution plate.
Clean the pump filter
25
Set the water drain hose to an
appropriate height. See page
11
Perform an additional rinsing
cycle by setting your appliance
to 'Rinsing' programme or
clean the spots using a small
brush.
Apply laundry stain remover to
affected area and repeat the
wash programme with a
maximum amount of
detergent.