SATO iGT400 Series Instruction Manual
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SATO iGT400 Series Instruction Manual

SATO iGT400 Series Instruction Manual

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  • Page 2: Safety Precautions

    In this case, specified power voltage (AC240V). continued use of the printer may cause a Otherwise, it may cause a fire or electric fire or electric shocks.. shocks. First edition: August 1, 2004 Q00937000 2004 Sato Corporation...
  • Page 3 サトー取説_E 04.8.17 6:21 PM ページ b Warning ■Be sure to ground ■Do not use the printer when it is in trouble • Be sure to connect the ground cable to the • If abnormality such as smoke or peculiar ground of the printer. If the ground cable smell from the printer should occur, is not connected, the printer may cause continued use of the printer may cause a...
  • Page 4 サトー取説_E 04.8.17 6:21 PM ページ c Caution ■Power supply ■Opening/closing the printer head • Do not operate the power switch or • When opening/closing the printer head, handle the power cable with a wet hand. be careful not to catch any other foreign Operating or handling with a wet hand objects but paper.

  • Page 5: Installation Tips

    サトー取説_E 04.8.17 6:21 PM ページ d Notes on installation and handling When installing and handling the printer, note the following points. ▲Installation Tips Do not place it near cranes or When installing this product, note the following points. compressors Equipment using large capacity of electricity, such Place the printer in a level place as cranes and pressing machines, may cause If installed in a rough...

  • Page 6: Unpacking The Printer

    サトー取説_E 04.8.17 6:21 PM ページ 1 Unpacking the printer This section describes the contents of the product. First, unpack the printer and check the contents. Accessory box Printer Cushion * The shape of cushioning material (cushion holding the printer) may be different.

  • Page 7: Included Accessories

    サトー取説_E 04.8.17 6:21 PM ページ 2 Included Accessories When opening the box, check if the following accessories are complete. If there is anything lacking, please inquire the sales outlet or dealer you bought the product from. Global warranty documents Cleaning set Labels and ribbon for testing Attached when the ribbon is paper tube winding type (optional).

  • Page 8: Names Of Various Parts

    サトー取説_E 04.8.17 6:21 PM ページ 3 Names of various parts ▲Printer main body Operation panel Main cover There are a display to show messages, two buttons for operation, and five LEDs Operation panel cover showing the condition of There are various operation the printer.
  • Page 9 サトー取説_E 04.8.17 6:21 PM ページ 4 Mini LAN interface card (optional) Interface card (optional) Select one from IEEE 1284, fast RS-232C, USB, LAN, and wireless LAN. EXT connector (optional) External signal interface AC input power terminal Power cable hook (Power supply connector) A groove for hooking the power cable.
  • Page 10 サトー取説_E 04.8.17 6:21 PM ページ 5 Memory cartridge Tilt the knob of the memory cartridge cover inside and remove the memory cartridge cover. For details, see “Attaching and removing the memory cartridge.” → Page 88 Label damper stopper Paper sensor Label guide handle Label damper Head open lever...
  • Page 11 サトー取説_E 04.8.17 6:21 PM ページ 6 ▲Operation panel Icons, operation messages, and error messages are displayed. Display Icons, operation messages, and error messages are displayed. FEED button For feeding of paper. When it is pressed once, equivalent of a sheet of paper is sent out. *There are times when the paper is not aligned to the proper position, such as when the power is turned on or the paper is set.

  • Page 12: Setting The Paper

    サトー取説_E 04.8.17 6:21 PM ページ 7 Setting the paper This printer can print on roll paper and fanfold paper. The method of setting paper is different with roll paper and fanfold paper. This printer provides appropriate printing by detecting the I-mark. For printing with this printer, please use our products.

  • Page 13: Setting Roll Paper

    サトー取説_E 04.8.17 6:21 PM ページ 8 Setting roll paper Lift up the main cover. Main cover Caution When opening the main cover, open it fully to the top so that it will not close after it is opened half way. Lower the head-open lever (purple)( The printer head will open.
  • Page 14 サトー取説_E 04.8.17 6:22 PM ページ 9 Loosen the label guide knob and set it forward. Pull up the label damper. Label guide knob Label damper Label damper Pass the paper under the label guide and paper sensor. When the knob of the label damper is pulled forward, the label damper will return to the original position.
  • Page 15 サトー取説_E 04.8.17 6:22 PM ページ 10 Loosen the label guide knob, and adjust the slide guide so that it lightly touches the edge of the paper, and fasten the label guide knob tightly. Label guide knob Label guide Turn the head close lever (purple / CLOSE ) in the direction of the arrow, and close...
  • Page 16 サトー取説_E 04.8.17 6:22 PM ページ 11 ▲Adjusting for the paper width Basically, this printer is adjusted so that quality printing is obtained with no adjustment, but depending on the width of the paper to use, there may be cases where quality printing is not obtained.  How to adjust for the paper width Adjust by turning the head pressure knob to the scale marks of the head pressure balance for the paper width.
  • Page 17 サトー取説_E 04.8.17 6:22 PM ページ 12 Setting fanfold paper When placing the fanfold paper behind the printer Lift up the main cover. Do as described in Step 1 of “Setting roll paper.” Remove the screw to the back cover. Keep the screw so that it will not be lost.
  • Page 18 サトー取説_E 04.8.17 6:22 PM ページ 13 Lower the head open lever (purple / OPEN). The printer head will open. Printer head Head open lever (purple) Pass the paper from behind to the roll paper feeder. Adjust the roll guide so that it slightly touches the side of the paper and that the paper will not move.
  • Page 19 サトー取説_E 04.8.17 6:22 PM ページ 14 Pass the paper under the label guide and paper sensor. When the knob of the label damper is pulled forward, the label damper will return to the original position. Paper sensor Label guide Label damper Caution •...
  • Page 20 サトー取説_E 04.8.17 6:22 PM ページ 15 Close the main cover. Do as described in Step 8 of “Setting roll paper.” Caution When closing the main cover, be careful not to have your fingers caught. When placing the fanfold paper under the printer Lift up the main cover.
  • Page 21 サトー取説_E 04.8.17 6:22 PM ページ 16 Set the stack of fanfold paper straight to the fanfold loading slot. Fanfold paper Fanfold paper Pass the paper through the fanfold loading slot. Loosen the label guide knob and set it forward. Pull up the label damper. Label guide knob Label damper...
  • Page 22 サトー取説_E 04.8.17 6:22 PM ページ 17 Pass the paper under the label guide and paper sensor. Pull the label damper knob, and the label damper will return to its original position. Label guide Label damper Caution • Immediately after printing, the printer head and the surrounding area are hot. When you replace the paper immediately after printing, be careful not to burn yourself.

  • Page 23: Setting Carbon Ribbon

    サトー取説_E 04.8.17 6:22 PM ページ 18 Close the main cover. Do as described in Step 8 of “Setting roll paper.” Caution When closing the main cover, be careful not to have your fingers caught. For the carbon ribbon for this printer, please use our genuine products. Setting carbon ribbon Do not use other carbon ribbons than the international standards.
  • Page 24 サトー取説_E 04.8.17 6:22 PM ページ 19 Check that the knob of the ribbon winding unit is pushed to the back. Knob Pass the carbon ribbon from the ribbon feeder under the printer head to the ribbon winding unit. Affix the carbon ribbon directly to the grip sheet that is on the ribbon winding unit, and wind it several times in the direction of the arrow.
  • Page 25 サトー取説_E 04.8.17 6:22 PM ページ 20 Turn the head close lever (purple / CLOSE ) in the direction of the arrow, and close the printer head. Close the printer head tightly until it locks. Head close lever Printer head Close the main cover. Do as described in 8 of “Setting roll paper.”...
  • Page 26 サトー取説_E 04.8.17 6:22 PM ページ 21 Paper tube winding (factory option) For paper tube winding, the ribbon-winding shaft must be replaced (charged). Lift up the main cover. Do as described in Step 1 of “Setting roll paper.” Lower the head open lever (purple / CLOSE ).
  • Page 27 サトー取説_E 04.8.17 6:22 PM ページ 22 Pass the carbon ribbon from the ribbon feeder under the printer head to the ribbon winding unit. Affix the carbon ribbon to the ribbon core with tape, wind it several times in the direction of the arrow. Check from sideways that the carbon ribbon is set according to the figure below.
  • Page 28 サトー取説_E 04.8.17 6:22 PM ページ 23 Close the main cover. Do as described in Step 8 of “Setting roll paper.” Caution When closing the main cover, be careful not to have your fingers caught. Adjusting paper sensor Basically, adjustment is not necessary. Open the main cover.
  • Page 29 サトー取説_E 04.8.17 6:22 PM ページ 24 Setting up optional accessories Cutter type (factory option) Lift up the main cover. Main cover Set the paper. Do as described in Steps 2 to 6 of “Setting roll paper.” Pull the lock lever, and open the upper blade of the cutter. Lock lever Paper Upper blade of...
  • Page 30 サトー取説_E 04.8.17 6:22 PM ページ 25 Close the upper blade of the cutter, and lock the lock lever. Paper Lock lever Upper blade of the cutter Close the main cover. Do as described in Step 8 of “Setting roll paper.” Caution •...

  • Page 31: Replacing The Cutter

    サトー取説_E 04.8.17 6:22 PM ページ 26 The following items are the capacity of the cutter concerning the paper to use. Check before use.  ①The range of thickness of paper (including mounting) is 0.08 mm to 0.268 mm.  ②The valid range of cutting pitch is 20 mm to 400 mm.  ③+4 mm to +25 mm of folding perforations of fanfold paper is cut prohibited areas (Fig.
  • Page 32 サトー取説_E 04.8.17 6:22 PM ページ 27 25 mm 4 mm Folding perforation Cut prohibited area Perforation (Fig. 1) (Fig. 2) Replacing the cutter After the cutter has been in use for some time, it will lose its sharpness and the cutting surface will be blunted.

  • Page 33: Setting The Paper

    サトー取説_E 04.8.17 6:22 PM ページ 28 Easy peel type (factory option) ▲Setting the paper Lift up the main cover. Main cover Lower the head-open lever (purple / Open) . The printer head will open. Do as described in Step 2 of “Setting roll paper.” Pull the peel open/close lever, and open the peel unit.
  • Page 34 サトー取説_E 04.8.17 6:22 PM ページ 29 As shown below, pass the mounting between the pressure roller and peel unit. Peel unit Pressure roller Pull the peel open/close lever, and gently close the peel unit. Peel open/close lever Close the printer head. Do as described in Step 7 of “Setting roll paper.
  • Page 35 サトー取説_E 04.8.17 6:22 PM ページ 30 Peel type (factory option) ▲Setting the paper Lift up the main cover and side cover. Main cover Side cover Open the unit by pulling the peel unit upward. Peel unit Inside of peel unit Set the paper.
  • Page 36 サトー取説_E 04.8.17 6:22 PM ページ 31 As shown below, pass the mounting between the pressure roller and peel unit. Mounting Pressure roller Pull out the clip from the winding core. Clip Winding core After pulling out the mounting, wind it to the winding core, and pass the clip through the slit of the winding core, catching the mounting between the core and...
  • Page 37 サトー取説_E 04.8.17 6:22 PM ページ 32 Close the printer head. Do as described in Step 7 of “Setting roll paper.” Push and lower the peel unit. Peel unit Close the main cover. Do as described in Step 8 of “Setting roll paper.” ▲How to remove the mounting Pull the clip, and remove it.
  • Page 38 サトー取説_E 04.8.17 6:22 PM ページ 33 ▲How to adjust the stop position As for the label stop position in peeling, the position leaving the label 2 to 3 mm on the mounting will be the regular stop position. If the label stop position is not at the regular position, perform offset adjustment using the Phillips screwdriver side of the screwdriver for adjusting the volume, attached on the operation panel cover.

  • Page 39: Setting Paper

    サトー取説_E 04.8.17 6:22 PM ページ 34 Label internal winding type (factory option) ▲Setting paper Lift up the main cover and side cover. Internal winding unit Side cover Set the paper. Do as described in Steps 2 to 6 of “Setting roll paper.” Pull out a 35 cm length of label.
  • Page 40 サトー取説_E 04.8.17 6:22 PM ページ 35 Set the winding direction by loosening the screw for switching the winding direction using a screwdriver. Set it to direction 2 if the winding direction is front winding and to direction 1 if it is back winding.
  • Page 41 サトー取説_E 04.8.17 6:22 PM ページ 36 Unlatch the printer head. Do as described in Step 7 of “Setting roll paper.” Close the side cover. Close the main cover. Main cover Side cover ▲How to take out the wound paper Pull the clip forward, and remove the paper. Remove the wound paper for every 150 cm, or when a winding full error occurs.
  • Page 42 サトー取説_E 04.8.17 6:22 PM ページ 37 Replacing printer head Replace the head after turning off the power. If a carbon ribbon is used, remove it from the main body. Lift up the main cover. Do as described in Step 1 of “Setting roll paper.” Lower the head open lever (purple / Open).
  • Page 43 サトー取説_E 04.8.17 6:22 PM ページ 38 Attach the connector to a new printer head, replacing the old one. New printer head Put the left-side hook ( ) of the printer head to the head shaft on the left. As you push up the printer head surface, put the right-side hook ( ) of the printer head to the head shaft on the right.

  • Page 44: Turning On The Power

    サトー取説_E 04.8.17 6:22 PM ページ 39 Turning on the power The setting procedure of the power cable and interface cable will be described. Setting the power supply and interface cable After installing the printer, set the power supply and interface cable as shown below. ▲Power cable and interface cable Press the catch of the cable cover, slide it sideways, and remove.
  • Page 45 サトー取説_E 04.8.17 6:22 PM ページ 40 ▲Power cable and outlet Insert the attached power cable first to the main body, and then to the power outlet. Power outlet To main body Power outlet side Power cable Main body side When the power outlet is 2-prong type, use Power outlet the attached 2-prong adapter, and insert into the power outlet.

  • Page 46: Turning Off The Power

    サトー取説_E 04.8.17 6:22 PM ページ 41 Turning off the power After checking that the printer operates normally, turn off the power. Do not suddenly turn it off. Check the following points to see if the power can be safely turned off. ▲Check before turning off the power Always perform the following before turning off the power.

  • Page 47: Operating The Printer

    サトー取説_E 04.8.17 6:22 PM ページ 42 Operating the printer In operation of the printer, understand and learn how to operate this printer. Before operating Before starting to use this printer, read the following operating procedures. This printer can be easily operated with the two buttons on the operation panel and the operation buttons in the operation panel cover.

  • Page 48: Normal Mode

    サトー取説_E 04.8.17 6:22 PM ページ 43 Content of display screen ▲Normal mode Icon 1 Icon 2 Icon 3 Icon 4 Icon 5 Icon display Up to five icons showing the status of the printer are displayed. ONLINE The icons are not displayed in Printer setting mode.

  • Page 49: Mode Display

    サトー取説_E 04.8.17 6:22 PM ページ 44 〈List of icons〉 【Mode display】 Icon Description Display position Displayed when the printer is online. Icon 1 Displayed when the printer is offline. Icon 1 Displayed when the printer is in Test Printing Mode and Icon 1 Dump Printing Mode.
  • Page 50 サトー取説_E 04.8.17 6:22 PM ページ 45 Icon Description Display position Displayed when the upper blade of the cutter is open. Icon 1 Displayed when a normal access to memory cartridge is denied. Icon 1 Displayed when writing in the main ROM has failed. Icon 1 Also displayed when a Kanji ROM error is detected.

  • Page 51: Detailed Operation

    サトー取説_E 04.8.17 6:22 PM ページ 46 Detailed Operation Detailed Operation of this printer will be described. Online operation When the printer is online, the following operation is available. ○Printing operation is started by sending data from the computer connected to this printer. ○By pressing the key, the status can be changed to LINE...
  • Page 52 サトー取説_E 04.8.17 6:22 PM ページ 47 When printing data are cleared, the display looks like this. After being displayed for about three seconds, the printer goes into AN EL PRINT     OFFLINE status. OMPLETED Saving received data When the printer is in printing operation and stopped by pressing the button, received buffer LINE can be saved in the memory cartridge.
  • Page 53 サトー取説_E 04.8.17 6:22 PM ページ 48 ▲ユーザーモード設定操作 User Mode setting operation In User Mode setting operation, the following operations are available to set the printing conditions of the printer. ○“OFFSET VOLUME” (volume of the built-in buzzer set value indication) ○“PRINT SPEED” (print speed setting) ○“PRINT DARKNESS”...
  • Page 54 サトー取説_E 04.8.17 6:22 PM ページ 49 Setting printing conditions USER M DE   When you press the button in the “User Mode setting” ENTER screen, the display will appear as shown on the right. Before setting printing conditions, check the content of the display to see if the printer is in the User Mode setting status.
  • Page 55 サトー取説_E 04.8.17 6:22 PM ページ 50 2  Print speed setting RINT S EED   The print speed can be set in 11 steps in GT408 and GT412, and five steps in GT424. If quality printing cannot be obtained due to the paper or the  ...
  • Page 56 サトー取説_E 04.8.17 6:22 PM ページ 51 4  Print position correction setting Check if the “Print position correction setting” screen is shown as PRINT OFFSET the following on the display. V ： 0000 H ： +0000 Print position correction The print position correction is an operation to set the position to print on the paper. The position to be the reference of printing (print reference position) is initially saved in this printer.
  • Page 57 サトー取説_E 04.8.17 6:22 PM ページ 52 PRINT OFFSET   Setting V (vertical) moving direction When the “Print position correction” screen is shown on the 0000 +0000 display, the cursor is on “+” of V (vertical), and highlighted. ：   ： ●Each time you press the buttons, “+”...

  • Page 58: Zero Slash

    サトー取説_E 04.8.17 6:22 PM ページ 53 OFFSET Check that the “Print position correction setting” screen is shown on the display. V ： 0000   H ： +0000 OFFSET Set the figures with , and buttons, save with the button, to display the next screen. ENTER V ：...
  • Page 59 サトー取説_E 04.8.17 6:22 PM ページ 54 7  Kanji font style setting KANJI FONT   The Kanji font style can be set to either “GOTHIC” or “MINCHO.” Check that the “Kanji font style setting” screen is shown as the INCHO GOTHIC following on the display.

  • Page 60: Interface Mode

    サトー取説_E 04.8.17 6:22 PM ページ 55 Interface mode operation Press the , and buttons from the online mode screen to change over to the “Interface mode” screen. INTERFACE MODE Each time you press the button, the content of the display ENTER  ...

  • Page 61: Status Port

    サトー取説_E 04.8.17 6:22 PM ページ 56 3  Data input port setting DATA PORT The port to receive printing data will be set.   ARD1 ARD2 ●Move the cursor with the buttons, and determine with    button. ENTER ● CARD1 is a port to receive printing data from the conventional interface card other than mini LAN.
  • Page 62 サトー取説_E 04.8.17 6:22 PM ページ 57 Cartridge mode operation Press the , and buttons from the online mode screen to change over to the “Cartridge mode” screen. CARTRIDGE MODE   When you press the button, the display will look like ENTER the following.
  • Page 63 サトー取説_E 04.8.17 6:22 PM ページ 58 SEMBL mode operation SEMBL (Sato EMbedded Basic Language) is the name of the embedded basic language of Sato. By using this function, customers can realize their individual operation. Consult your sales person for details.
  • Page 64 サトー取説_E 04.8.17 6:22 PM ページ 59 Advanced mode operation Press the , and buttons from the online mode screen to change over to the “Advanced A VANCE MO E mode” screen.   ENTER When you press the button, the display will look like the following.
  • Page 65 サトー取説_E 04.8.17 6:22 PM ページ 60 3  Operation mode setting screen RINTER TY E The operation mode will be set.   CONTINUOUS ●Move the cursor with the buttons, and determine with TEAR ENTER button.   ●Selectable from the following operation modes: means continuous issuance;...
  • Page 66 サトー取説_E 04.8.17 6:22 PM ページ 61 7  Paper sensor setting screen Enable/disable of the paper sensor will be changed over. PITCH SENSOR ●Move the cursor with the buttons, and determine with ENABLE DISABLE button. ENTER • ENABLE means the sensor is enabled. •...

  • Page 67: External Signal

    サトー取説_E 04.8.17 6:22 PM ページ 62 About head check function The head check function works as an indication of head disconnection. (The time when white patches appear in print and the time when the head check function works may not be exactly simultaneous.) As for labels printed after a head error occurs, check them by reading the printed barcodes with a scanner.

  • Page 68: Auto Online

    サトー取説_E 04.8.17 6:22 PM ページ 63 13  External signal output setting (Reprint) The Reprint function with the external signal 7-pin will be set. EXTERNAL REPRINT ●Move the cursor with the buttons, and determine with ENABLE  DISABLE button. ENTER   • means reissuance is permitted. ENABLE  ...
  • Page 69 サトー取説_E 04.8.17 6:23 PM ページ 64 16  Online feed setting screen The screen to set the online feed. FEED ON ERROR After errors are restored, or the power is turned on, or when it is transferred to the online status, the paper will be fed automatically. YES  NO ●Move the cursor with the buttons, and determine with...

  • Page 70: Hex Dump Mode

    サトー取説_E 04.8.17 6:23 PM ページ 65 HEX dump mode operation Press the , and buttons from the online mode screen to change over to the “HEX dump mode” screen. HEX DUMP MODE When you press the ENTER button, the display will look like the following.

  • Page 71: Test Print Mode

    サトー取説_E 04.8.17 6:23 PM ページ 66 Test print mode operation If the printer has been turned on, turn it off. FEED As you press the button, turn the power on. FEED The display will look like the following. 1  Test print item selection The test print pattern will be selected.

  • Page 72: Test Print

    サトー取説_E 04.8.17 6:23 PM ページ 67 3  Test print size selection② The paper size (width) of the test print will be selected. TEST PRINT SIZE ●Move the cursor with the buttons, and determine with LARGE  SMALL ENTER button. ●This screen is displayed when the test print FACTORY item is selected.
  • Page 73 サトー取説_E 04.8.17 6:23 PM ページ 68 Caution! Do not normally perform this task, as the print condition changes. Initial value setting (default setting mode) The initial value is the set value initially stored in the printer. CANCEL When you perform this initial value setting, the previous set values of the print conditions will be reverted to the set value stored in the printer.
  • Page 74 サトー取説_E 04.8.17 6:23 PM ページ 69 When ALT. PROTOCOL is selected. 【 】 The protocol code will be initialized. DEFAULT ALT．  PROTOCOL ●Move the cursor with the buttons, and determine with YES  NO ENTER button. ●The protocol code will be initialized when you select and press the ENTER button.
  • Page 75 サトー取説_E 04.8.17 6:23 PM ページ 70 Continuous print and tear off The continuous print operation and tear off operations are the operation modes of the printer, which do not use the options (cutter or peel). Continuous print operation mode The continuous print operation mode is to print specified number of pages continuously. After printing, or when a sheet is fed, label is fed at the position of printer head (see After printing).
  • Page 76 サトー取説_E 04.8.17 6:23 PM ページ 71 ○Interface card settings (RS-232C) ▲ Super-speed RS-232C There are DIP switches, which determine communication conditions, on the serial interface card (optional). In order to change the DIP switches, you must take out the serial interface card (optional). Table of DIP switches on the serial interface card, GT400 Series Function Description...
  • Page 77 サトー取説_E 04.8.17 6:23 PM ページ 72 There are DIP switches, on the LAN interface card (optional), for initializing LAN configuration information, printing LAN configuration information, and printing self-examination. GT400 series LAN interface card DIP switch table Behavior when the printer is turned on with the DIP switch on. Unused Initializes LAN card configuration information Prints LAN card configuration information (configuration information such as the IP address will be printed)
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  • Page 83: Troubleshooting

    サトー取説_E 04.8.17 6:23 PM ページ 78 Troubleshooting When an error message appears on the display, the printer is in the error condition. What you should do at a time like this will be described. Also, when you have trouble operating this printer, please refer to this chapter. ▲An error message has appeared Details for error messages are as follows.
  • Page 84 サトー取説_E 04.8.17 6:23 PM ページ 79 Error LCD screen Description What the LCD screen shows in case of a Paper end. ①There is no paper. Cause: ②The paper is not set correctly. PAPER END Remedy: ①②Set the paper correctly. Alarm sound: Three short beeps External signal: Paper end What the LCD screen shows in case of a Ribbon end.
  • Page 85 サトー取説_E 04.8.17 6:23 PM ページ 80 Error LCD screen Description What the LCD screen shows in case of a Cutter error. Cause: ①Paper clogged in the cutter unit. ②The cutter blade has not returned to the specified position. Remedy: ①Clean the cutter unit. CUTTER ERROR ②Press the FEED button to return the cutter blade to the appointed position.

  • Page 86: Warning Indication

    サトー取説_E 04.8.17 6:23 PM ページ 81 Error LCD screen Description What the LCD screen shows in case of an RFID tag error. Cause: ①Writing into RFID tag couldn't be done normally. Remedy: ①Write information in another RFID tag. RFID TAG ERROR Alarm sound: Three short beeps External signal: Machine error What the LCD screen shows in case of an RFID tag error and error release check.
  • Page 87 サトー取説_E 04.8.17 6:23 PM ページ 82 ▲When the STATUS LED flashes The STATUS LED may flash or show a warning icon. This is not an error, but indicates the current status of the printer. ○STATUS LED flashes in green  What it indicates Factor : The receive buffer is getting low, due to abundant incoming data.
  • Page 88 サトー取説_E 04.8.17 6:23 PM ページ 83 ▲When the LABEL LED flashes The LABEL LED may flash or show a warning icon. This is not an error, but indicates the current status of the printer.  ○LABEL LED flashes in red What it indicates Factor : The reel is running low on label.

  • Page 89: Problems That May Occur

    サトー取説_E 04.8.17 6:23 PM ページ 84 ▲Problems that may occur If something goes wrong in operating the printer, check the following points. The display remains blank when the power is turned on. 【Check】 【How to fix】 Is the power cable securely inserted into the Insert the power cable securely into the outlet.
  • Page 90 サトー取説_E 04.8.17 6:23 PM ページ 85 Paper is fed but not printed 【Check】 【How to fix】 Is the printer head dirty, or is there any label If the printer head is dirty, wipe off the dirt with stuck to the printer head? the supplied cleaning set.
  • Page 91 サトー取説_E 04.8.17 6:23 PM ページ 86 Low quality print 【Check】 【How to fix】 Are the paper and carbon ribbon set correctly? Check if the paper and carbon ribbon are securely fixed. Also, lower the head-open lever of the printer head unit, and check if the paper and carbon ribbon are in the normal position.
  • Page 92 サトー取説_E 04.8.17 6:23 PM ページ 87 Print position is misaligned 【Check】 【How to fix】 Are the paper and carbon ribbon set correctly? Fix the paper and carbon ribbon securely. Also, lower the head-open lever of the printer head unit, and set the paper and carbon ribbon to the normal position again.

  • Page 93: Memory Cartridge

    サトー取説_E 04.8.17 6:23 PM ページ 88 Attaching and removing the memory cartridge ▲Memory cartridge Print data and graphic data can be stored. How to attach Open the main cover. Tilt the knob of the memory cartridge cover inside and remove the memory cartridge cover.

  • Page 94: How To Remove

    サトー取説_E 04.8.17 6:23 PM ページ 89 How to remove Open the main cover. Tilt the knob of the memory cartridge cover inside and remove the memory cartridge cover. Memory cartridge cover Knob of the memory cartridge cover Remove the memory cartridge. Memory cartridge Press the knob of the memory cartridge cover and attach it.
  • Page 95 サトー取説_E 04.8.17 6:23 PM ページ 90 Optional add-on peripherals In order to satisfy the needs of our customers, the following options are available for this printer. Type of options ▲Interface board This board enables the printer to exchange data with a computer and/or network.  ○Parallel interface board (IEEE1284) (optional)  ○Serial interface board (RS-232C)

  • Page 96: Daily Maintenance

    サトー取説_E 04.8.17 6:23 PM ページ 91 Daily Maintenance　 This printer prints not only barcodes but other graphics and text. When the printer units are dirty, important barcodes and characters are not printed neatly, and malfunction may result as well. Clean the printer periodically. ▲When to clean The following is a guideline for cleaning.
  • Page 97 サトー取説_E 04.8.17 6:23 PM ページ 92   Lift up the main cover and printer head unit, and expose the head unit.   Wipe off the dirt on the printer head and paper sensor using a cleaning pen.   Moisten the cotton cloth with cleaning liquid and use the cloth to wipe off the dirt on the platen roller. * If you are using a non-separate specification, also wipe off the dirt on the cutter fixed blade with a cleaning pen.

  • Page 98: Basic Specifications

    サトー取説_E 04.8.17 6:23 PM ページ 93 Basic specifications Model name GT408 GT412 GT424 Thermal transfer or thermal Print method Head density 8 dots/ mm (203 dpi) 12 dots/ mm (305 dpi) 24 dots/ mm (609 dpi) Width 104 mm x pitch 2500 mm Width 104 mm x pitch 1500 mm Width 104 mm x pitch 400 mm Print valid range Not printable for 3 mm from the backside.
  • Page 99 サトー取説_E 04.8.17 6:23 PM ページ 94 Model name GT408 GT412 GT424 External interface Interface board ○Parallel (IEEE1284) ○RS-232C • READY/BUSY • XON/XOFF • Status 2/3 • Driver specific protocol • Status 5 ○USB (Ver. 2.0) ○LAN (10BASE-T/ 100BASE-TX automatic changeover) ○Wireless LAN (IEEE802.11b) ○Mini LAN (10BASE-T/ 100BASE-TX automatic changeover) ○External (EXT) signal interface (14-pin)
  • Page 100 サトー取説_E 04.8.17 6:23 PM ページ 95 GT408 GT412 GT424 Model name UPC-A/E, EAN8/13, JAN8/13 Barcode dimen- NW-7 sional INTERLEAVED 2 of 5 (ITF) code INDUSTRIAL 2 of 5 MATRIX 2 of 5 CODE39, CODE93, CODE128 UCC/EAN128 Customer barcode RSS-14 QR code model 2, Micro QR (Ver 8.1) PDF417 (Ver.
  • Page 101 サトー取説_E 04.8.17 6:23 PM ページ 96 About follow-through service Sato provides maintenance service operation so that our customers can use Sato’s system equipment they purchase, with peace of mind. The following is the description of our maintenance service operation. List of service types...

  • Page 102: Maintenance & Service

    Full maintenance service 1. Purpose The customer and Sato make a maintenance contract, and malfunction during the contract period under normal use will be repaired based on the contract. The technical fee and replacement parts used for repairs will be appropriated from the maintenance contract. Therefore, the customer can use the product for one year with a certain maintenance fee.

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