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7.
8.
9.
10. Power-up the segment and verify that the memory count displayed is correct.
11. If the RASCard does not see the proper amount of memory, verify that the SIMMs
Diagnostic Tests
The RASCard operates like a stand-alone PC, so it can run almost any off-the-shelf
diagnostic program. These programs are available at any software reseller and can
quickly help isolate component failures or adapter conflicts.
Calling Technical Support
For immediate help in finding and fixing RASCard problems, record the error
condition and call Multi-Tech's Technical Support Department at (800) 972-2439.
CommPlete Communications Server
contacts of the sockets, use your fingers to bend the SIMM upright until it is held
in place by the metal tabs.
Follow the same process for the second SIMM in Bank 1.
Select the memory SIMMs for Bank 2 and follow the same procedure as in Step 6.
Note: The front bracket of the RASCard may have to be removed to install SIMM 2
of Bank 2. When finished, replace the bracket.
Install the RASCard into the proper segment on the CommPlete and reconnect all
cables.
are seated properly and call Multi-Tech's Technical Support.Department. If you
wish to upgrade the memory and use the two SIMMs that came with the RASCard
you have three options:
a)
Replace two 8 MB SIMMs in Bank 1 with two 4 MB SIMMs and add two 8
MB SIMMs to Bank 2 for 24 MB total.
b)
Keep the 8 MB SIMMs in Bank 1 and add two 8 MB SIMMs to Bank 2 for 32
MB total.
c)
Keep two 8 MB SIMMs in Bank 1 and add two 16 MB SIMMs to Bank 2 for 48
MB total.
6 Solving Problems
59
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