International Products; Replacement Parts; Technical Support; Recording Modem Information - Multitech MT5656ZDX User Manual

Mt5656zdx series voice/data/fax modem
Hide thumbs Also See for MT5656ZDX:
Table of Contents

Advertisement

International Products

Your distributor should contact Amex, Inc., for information about repairs for your Multi-Tech product:
Amex, Inc.
2724 Summer Street NE
Minneapolis, MN 55413
U.S.A.
Tel: +612 331-3251
Fax: +612 331-3180
Please direct questions regarding technical matters, product configuration, verification that the product is defective, etc., to
our Technical Support department nearest you (see Technical Support below), When calling the U.S., please direct
questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at 763 785-
3500.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc. can supply you with replacement power supplies, cables, and connectors for select Multi-Tech products. You
can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses:
Mail:
Phone:
Fax:
Email:
Internet:

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-
Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763
785-3500 (international and local). Please have modem information available. You can also contact Technical Support by
email at the following addresses:
U.S., Canada, and Europe:
France:
support@multitech.fr
India:
support@multitechindia.com
U.K.:
support@multitech.co.uk

Recording Modem Information

Complete the following information about your Multi-Tech modem before calling Technical Support.
Modem Model No.:___________________
Modem Serial No.:____________________
The model and serial numbers are printed on the bottom of the modem.
Note the status of the modem before calling Technical Support. The status includes information about LED indicators,
screen messages, diagnostic test results, problems with a specific application, etc.

Internet Sites

Multi-Tech has a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
Multi-Tech Systems Inc. MT5656ZDX Series User Guide
SupplyNet, Inc.
613 Corporate Way
Valley Cottage, NY 10989
800- 826-0279
914-267-2420
info@thesupplynet.com
http://www.thesupplynet.com
support@multitech.com
Appendix A - Warranty and Technical Support
20

Advertisement

Table of Contents
loading

Table of Contents